Hose-Pro International Pty Ltd Reviews

Name: Hose-Pro International Pty Ltd
Address: 1/108 Old Pittwater Road, Brookvale, New South Wales
Rating: 4.72

4.7 Rating 622 Reviews

93 %

of reviewers recommend Hose-Pro International Pty Ltd

4.7

Based on 622 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Hose-Pro International Pty Ltd 5 star review on 9th January 2025

Richard MacEwan

Hose-Pro International Pty Ltd 5 star review on 7th January 2025

Jenny Meline

1743

Anonymous

Anonymous // 01/01/2019

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“Great quality products, would highly recommend.”

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Posted 1 month ago

“Reopen your store. People need to touch and feel before you buy.”

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Posted 1 month ago

Good afternoon, We are sorry to hear that you are disappointed that we have closed our store. We took the decision to close during the COVID-19 pandemic. We pride ourselves on the quality and extent of information and resources we have on our website to support customers. This includes full descriptions and specifications, photos and videos to help customer see exactly what the products look like and answers to Frequently Asked Questions. We would also say that our team are always here to help and answer any questions you have if you wanted to reach out to us on 1300 900 617 or at hello@hoselink.com.au. Kind regards The Hoselink Team

Posted 1 month ago

“They are for Christmas presents, however my son has elected to use his before Christmas. He's impressed with the product, although we've since had to order 3 x adaptor kits, as we didn't realise you can't just plug them into existing sprinklers.”

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Posted 1 month ago

“My orders are always satisfied quickly and the products are reliable and durable”

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Posted 1 month ago

“The hose reel and solar lights are excellent”

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Posted 1 month ago

“Had one of our Hoselink hoses that was quite old get caught up so it wouldn't release from the unit when pulled. I tried unsuccessfully to dismantke the unit but was told if I sent it back Reply Paid to Hoselink with a one off $30 fee it would be fixed and returned or replaced with another second hand unit. True to their word the hose was fixed and sent back to me with no additional charges. Amazing ! What an incredible Australian company ! Would recommend Hoselink to anyone wanting to purchase a reliable and sturdy garden hose. Many thanks !”

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Posted 1 month ago

“Received my hose in record time. Easy to install and good instructions provided. It is fairly stiff to pull out from the hose container but otherwise I'm happy with it.”

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Posted 1 month ago

“Bought solar lights for the garden and straight from the box they all worked except for one. Hoselink were slow to respond to my message about this but once they were on to it were quick to send a replacement at no charge”

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Posted 1 month ago

“My order arrived fairly promptly with all the parts needed to install the hose reel holder. The only thing I was disappointed about was the wall plugs. The ones that were supplied were too flimsy.”

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Posted 1 month ago

“very happy ,thank you daren shea”

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Posted 1 month ago

“We are very happy with the product”

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Posted 1 month ago

“Very helpful person on phone especially when our gardener came to install Hoselink Classic and needed extension to tap. One was sent and received in just over 24 hrs. and postagewas free.”

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Posted 1 month ago

“Very impressive with the hoselink connections and the nozzle is very handy would recommend”

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Posted 1 month ago

“Happy with the durability of the Hoselink products in a harsh environment. They survive the quite saline bore water used here; clogging can usually be overcome by soaking in vinager. Most of the products are well designed, the new extendable handled leaf rake with a flexible width raking head is a case in point.”

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Posted 1 month ago

“The product arrived on time in perfect order - no problems.”

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Posted 1 month ago

“Made in Australia, immediate no-questions-asked replacement and putting the customer first reflect the hallmarks of this company and my experience with Hoselink after purchasing two 30 meter Hoselink retractable hose reels recently. I have already recommended the company and the product to several friends and to the landscapers who have been on-site installing new gardens.”

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Posted 1 month ago

“Everyting worked perfect, from placing the order till receiving it, the item description and quality and not to mention the reverse threat fitted properly to the purple tap. Thank you !”

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Posted 1 month ago

“Had to return one of my 30mtr Hoselink hose as when I pulled it out half way the internal return spring let go and wouldnt retract the hose all the way back in. I have always been carefull when pulling the hose out and retracting slowly over the two years I've had it so this was a surprise. I rang Hoselink and spoke to a very accomadating lady who organised post return for a warrenty check and sent it back and within 2 weeks a new 30mtr Hoselink was delivered, no questions just great service a warrenty honoured, good feeling in these days. Would recommend Hoselink to anybody. Peter”

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Posted 1 month ago

“We already had a hoselink hose and were keen to get another. We hesitated because of the cost but decided it was worth it. The quality of the hose and accessories installation instructions and customer service are excellent. We have no regrets abd highly recommend the hose system.”

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Posted 1 month ago

“Happy once again with the products and service from hoselink. I already have previously purchased the outdoor lights and so impressed that I've bought them again as a gift.”

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Posted 1 month ago

Hose-Pro International Pty Ltd is rated 4.7 based on 622 reviews