Login
Start Free Trial Are you a business?? Click Here

The House of Bruar Reviews

2.0 Rating 116 Reviews
22 %
of reviewers recommend The House of Bruar
Company Reviews Questions Metrics
2.0
Based on 116 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 68%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Returns & Refunds
Returns Process
Could Be Better

Popular Questions:

Delivery

How does The House of Bruar deliver? How long does The House of Bruar take to deliver? Does The House of Bruar deliver on time? How is accuracy and good condition of items delivered by The House of Bruar?

Returns

How is The House of Bruar returns process?

Customer Service

How can I contact The House of Bruar? How quickly does The House of Bruar resolve customer queries?
Get Answers to Your Questions
Ask a question and get answers from people who are customers of The House of Bruar.
Visit Website
How do I contact The House of Bruar?
Helpful Report
(2 weeks ago)
You can contact The House of Bruar by Telephone, Live Chat and Email.
Helpful Report
(2 weeks ago)
E

Customer Service - Bad

42.11%
Industry Average
“ I ordered a sweater in the recent sale, two days later I was told they did not have the colour (when I ordered the website said it was in stock) they offered a different colour that I did not want, so suggested the V neck rather than the crew they came back to say it was £40 more as the sale had finished, when I telephoned the customer service representative was unhelpful and suggested my money back. ”
- Keith
“ Ordered online, monies were taken from my bank. After 10 days rang to be told only one item was in stock, other item due in two months! Had no idea when the item in stock would be delivered?????? Why had they taken funds for an item not in stock for 2/3 months? No customer service at all! ”
- northern lass
“ Do not order from this company I have never received my order placed on 11 March and still no refund Chased twice now and been told that I will be contacted in their convenience Dreadful customer service and still over a month waiting for my refund if £250 ”
- Sarah Jacka
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request