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HSBC Employee Reviews

1.6 Rating 679 Reviews
15 %
of reviewers recommend HSBC Employee
1.6
Based on 679 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5
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How quickly does HSBC Employee resolve customer queries?
(1 week ago)
Greater than 45% of reviewers feedback is HSBC Employee takes over a week to resolve customer queries.
(1 week ago)
91.43%
Industry Average
Called into HSBC branch in Kingsgate Huddersfield to get my mobile banking reinstalled. Michelle Aperley helped me & she did a great job. Excellent service. We need more Michelle 's.
- Brendan
Called into kingsgate huddersfield 29 august. Spoke to employee called Clare who was extremely efficient and helpful. As a Premier account holder she was able to point me in the right direction. Had a complicated transfer to make and she made it so easy. Much improved service since moving from previous building. Happy atmosphere. I was also helped previously by Amanda who again was most helpful and able to help.
- Christine from Mirfield
Anastasia Novik provided exceptional customer service that exceeded my expectations.
- Oleksandra