HSBC Employee Reviews

1.6 Rating 665 Reviews

14 %

of reviewers recommend HSBC Employee

Company Reviews

Questions

Metrics

1.6

Based on 665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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How quickly does HSBC Employee resolve customer queries?

Helpful Report

(1 month ago)

Greater than 45% of reviewers feedback is HSBC Employee takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

80.00%

Industry Average

“ Jan Miller from Darlington branch is such an angel. She provided world class service and treated me like a queen. She helped me open an account and explained the differences in accounts. She was very patient with me with millions of questions I asked her. Thanks Jan . ”

- Patience Ngwenya

“ I would like to thank Azra at HSBC Bank High Wycombe branch for her professionalism and caring Service Skills. ”

- Gurmeth Banwait

“ Went to the Harrow Branch at St Ann's Road today and a very efficient and friendly service from Ms Ravinder Kalsi. She dealt with my business in a speedy efficient manner. Highly recommend. And her colleague was equally lovely. Thank you. Date of experience: 29 May 2024 ”

- MRS M A S COCKAR

HSBC Employee Reviews

Customer Service - Good