Login
Start Free Trial Are you a business?? Click Here

HSBC Employee Reviews

1.6 Rating 665 Reviews
14 %
of reviewers recommend HSBC Employee
1.6
Based on 665 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5

Write Your review

HSBC Employee 5 star review on 8th October 2024
Ashly
HSBC Employee 5 star review on 5th September 2024
Linda Ringrose
HSBC Employee 1 star review on 3rd November 2023
Anonymous
HSBC Employee 1 star review on 20th January 2023
Ladymihu
HSBC Employee 1 star review on 20th January 2023
Ladymihu
HSBC Employee 1 star review on 29th May 2022
Anonymous
HSBC Employee 1 star review on 29th May 2022
Anonymous
9
Anonymous
Anonymous  // 01/01/2019
No reply from customer service yet...... is this is the standard of Hsbc
Helpful Report
Posted 11 years ago
Im shocked about how bad HSBC customer service is....
Helpful Report
Posted 11 years ago
I am having the most shocking Customer Service ever,
Helpful Report
Posted 11 years ago
Im shocked that it still shocks me how bad HSBC customer service is....
Helpful Report
Posted 11 years ago
I want to change my name following my marriage and hsbc has been the most difficult place to do it so far: First direct I was just able to fill a form and send a copy of marriage certificate; HMRC I could fill online form; and even Natwest, which was annoying because I ha to go on branch, but at least I could do it over the counter. With HSBC you can't change your name over the counter, you have to speak to one of their customer service staff but they are always busy so I am going to have to book and appointment, on a Saturday, just to change my name. It is beyond infuriating. Furthermore the staff of the two branches I visited were very unhelpful, the worst being streatham hill where they just left me and a few other people waiting without anyone even acknowledging us. I just had to walk out. Glad I do my everyday banking with first direct who are just brilliant. Can't believe they are the same group!
Helpful Report
Posted 11 years ago
HSBC Employee is rated 1.6 based on 665 reviews