Realchems Reviews

Name: Realchems
Rating: 4.18

4.2 Rating 2,167 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

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Realchems 4 star review on 22nd July 2021

Antonio Huerta Beltran

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything is COOL. thanks”

Helpful Report

Posted 3 years ago

We are glad to acknowledge you have been satisfied. Thanks for reviewing our store!

Posted 2 years ago

“Realchem is the best rc team, serious fast and best quality, just don't use dpd service for shipping.”

Helpful Report

Posted 3 years ago

Thank you for the advice. We stopped working with DPD. We appreciate the star rating you have chosen for our online store. Our gratitude!

Posted 2 years ago

“Rarely have I experienced this level of customer service. I laid in an order about right before covid lockdown and the letter was held up at the customs and returned to the vendor. Now, however later I contacted Realchems and asked if they could try sending it again. However the order was no longer registered in their systems but nevertheless I got a full compensation and was refunded in reward points. Very friendly and helpful on chat support they helped me lay in a new order with the reward points and sent the letter shortly after. All in all, for me, this was as good and positive experience as I've ever had with any customer service; really helpful, positive and polite. Realchems are definitely my favorite vendor and I can highly recommend them to anyone looking for a high quality, stable, friendly, quick, efficient and reliable vendor on the net. Truly a pleasure. However the letter has not yet arrived because I live in a sh** country at the end of the world so delivery can take a bit longer in these covid times. But in any case, it's been great. Thank you Realchems, you're the best ❤️”

Helpful Report

Posted 3 years ago

Thank you so much for your kind words It means a world to see a customer so understanding and cooperative! We appreciate the feedback!

Posted 2 years ago

“Envois rapide et discret, toujours reçu. Jamais eu de problème personnel à l'écoute. Produits de qualité avec un petit cadeau qui fidelise le client. Un bon rapport qualité prix. Merci Realchems”

Helpful Report

Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“There has been some kind of an issue with dispatching my order as the state of my order has been still processing for several days, however after reaching out for answers I have been immediately answered in online chat, the issue was resolved and the shipment arrived only a few days afterwards. So I forgive the delay and kudos to customer service :) Quality of substances is yet to be tested, but I have no doubts about it.”

Helpful Report

Posted 3 years ago

Thank you very much for your understanding and cooperation. We sincerely appreciate your kind words!

Posted 2 years ago

“Great costumer service they answered every question I had and were realy willing to help”

Helpful Report

Posted 3 years ago

Thanks for taking the time to share your experience with RealChems! We are glad to acknowledge you have been satisfied with our services. Special thanks from the Support Team! We work from 8 am to 11 pm every day to be there for our customers and answer any questions promptly :)

Posted 2 years ago

“very serious seller fast and discreet shipping for sure i will do other orders for a long time”

Helpful Report

Posted 3 years ago

Thanks for taking the time to share your experience with RealChems! I'm really glad you are satisfied with our services, we do take packaging seriously as we need to keep the products in perfect shape & quality for our clients

Posted 2 years ago

“Envoie rapide , service client reactif”

Helpful Report

Posted 3 years ago

We are glad you are satisfied with the delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“Ditta seria ,consegne dei prodotti con i tempi giusti, prodotti di qualità”

Helpful Report

Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“Goods complaiant with description.”

Helpful Report

Posted 3 years ago

Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net :)

Posted 2 years ago

“Great delivery and quality”

Helpful Report

Posted 3 years ago

We are glad you are satisfied with the product quality! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“The service was excellent”

Helpful Report

Posted 3 years ago

Thanks for taking the time to share your experience with RealChems! We are glad to acknowledge you have been satisfied with our services

Posted 2 years ago

“Très bien, bonne qualité”

Helpful Report

Posted 3 years ago

We are glad you are satisfied with the product quality! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“So far good service. Goods will arrive in a few days”

Helpful Report

Posted 3 years ago

Thanks for taking the time to share your experience with RealChems! We are glad to acknowledge you have been satisfied with our services

Posted 2 years ago

“Good quallity good stoff”

Helpful Report

Posted 3 years ago

We are glad you are satisfied with the product quality! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“I haven’t received what I have order 1 month ago. Insane.”

Helpful Report

Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur. We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Sin quejas de momento. Todo va bien con el producto!”

Helpful Report

Posted 3 years ago

Thanks for taking the time to share your experience with RealChems! We are glad to acknowledge you have been satisfied with our services

Posted 2 years ago

“Rapidez en la entrega, facilidad en la web y artículos de calidad.”

Helpful Report

Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

“Service has been great and reliable”

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Posted 3 years ago

Posted 2 years ago

“Very fast delivery. Good product.”

Helpful Report

Posted 3 years ago

We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future :)

Posted 2 years ago

Realchems is rated 4.2 based on 2,167 reviews