Realchems Reviews

Name: Realchems
Rating: 4.18

4.2 Rating 2,167 Reviews

80 %

of reviewers recommend Realchems

4.2

Based on 2,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Realchems:

Realchems are one of the largest suppliers of research chemicals in Europe. We are firmly established as a go-to source for a wide range of RC's, providing unique compounds to both academic researchers & scientific institutions around the world.

All of our products are high quality, lab-tested, and have H-NMR results available upon request, something we are unique in offering.

Visit Website

Email:

info@realchems.net

Location:

Unit 4

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Realchems 4 star review on 22nd July 2021

Antonio Huerta Beltran

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and shiping”

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Posted 3 years ago

Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“Absolutely perfect”

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Posted 3 years ago

Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“Commande jamais reçue”

Helpful Report

Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur. We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“Venditori seri e affidabili!”

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Posted 3 years ago

Hi! Thank you very much for sharing your experience! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“The products is very good quality. The package came a little late, took over a month but at least it came. Would definitely recommend.”

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Posted 3 years ago

Hello! We are glad you are satisfied with the product quality. Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“Forget what you read about these guys they are the real f ing deal”

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Posted 3 years ago

Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“Last three orders never received , had to ask multiple times for my order to even be shipped”

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Posted 3 years ago

Posted 2 years ago

“All perfect”

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Posted 3 years ago

Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“Great experience buying from this store. Fast Shipping. Recommended!!”

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Posted 3 years ago

Hello! Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team

Posted 2 years ago

“Absolutly the best one. Amazing products and fast shipping. Fare prices. Congrats!”

Helpful Report

Posted 3 years ago

Hi! Thank you very much for taking the time to share your experience! We hope to see you as our repeat customer in the future:) RC Team

Posted 2 years ago

“Me parece fantástico en el aborto realizar ya que es un apoyo a la investigación, aparte comentar la gran calidad de los productos muchísimas gracias”

Helpful Report

Posted 3 years ago

Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“REALCHEMS: "the benefit of doubt for now" CHOICE FOR THIS STORE: PRODUCT QUALITY After having a bad experience twice with an affiliated concurrent of this store (hint: claiming it sells the 'actual' RC) concerning product quality, I decided to try this shop that's officially listed on a "certain big export company site" of RC's. That way, I was convinced I'd get quality material for doing research in lab. I did get quality material in the end for sure. 1) SHIPPING MONEY AND TIME: TOO MUCH, TOO LONG Too bad I lost quite some shipping money (more than €15...) through POSTNLTRACKED service and the delivery took almost 2 weeks while the payment was done directly by BTC and the departing point of the warehouse (no data ofc) should roughly not be more than 100, perhaps 150 km's away from my address (ánd yeah, both are located in mainland Europe, perhaps even neighbors..).... 1a) IS THAT DELIVERY TIME NORMAL? ON PAPER YES. IN MY CASE, I DON'T THINK SO Yes, ofcourse, that's within there 25 working days terms of service. Yes, ofcourse, there can be some delays during these covid times. BUT STILL, I don't think everything necessary was done, by the company or by the postal service PostNl (not the first time) to get the product shipped as it should've. 2) QUALITY= GOOD Products were tested in lab, all good. VIsible that they're an official retailer of that one big export company. 3) DISCOUNTS and CLIENT SERVICE= THE MOST POSITIVE NOTES The 15% welcome discount and the quite fast client service were very nice gestures. OVERALL_OVERALL_OVERALL_OVERALL_OVERALL_OVERALL_OVERALL_OVERALL The prices for the products are okayish but shipping can be much faster when u pay €15-20 for it. It was only 100-150km's drive I estimate. ADVICE TO OTHERS Yes, this shop should be safe to buy from. But real lurkers benefit more from other players on the market (hint: some site that sells "obscure" rc's or even a site, called after a certain profession). FINAL WORD 1 Despite the disappointing delivery time and the fact that the listed products are listed cheaper (and same quality, tested in lab) at 2 other retailers, I might come back in the future for DPD shipment perhaps if rlly necessary. FINAL WORD 2 IF U ORDER FROM THIS SITE, DON'T BOTHER PICKING POSTNLTRACKED, JUST PICK AIRMAIL. IT MIGHT EVEN BE FASTER. EVEN BETTER. IF U NEED FAST SHIPMENT AT DECENT PRICES AND DISCOUNTS, LOOK AT THE OTHER 2 RETAILERS I HINTED AT. IM SURE ULL FIND THEM. REALCHEMS: You guys are still my friends but I hope this review makes you wiser and more competitive.”

Helpful Report

Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your request and review this case. Our agent will get back to you with the details and solution shortly. We appreciate your feedback and we'll do our best to improve our service and live our clients completely happy! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“The tracking system from NT to Canada is little weird and worrying but every thing else is perfect and I'm still receiving everything and it is top quality!”

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Posted 3 years ago

Hi Will, glad to hear you are satisfied with our service! Yeah, tracking to Canada can be a bit challenging, but the success rate is good overall, so I hope it continues to work for you:) RC Team

Posted 2 years ago

“I wait since more 6 weeks and i still have not received my order...”

Helpful Report

Posted 3 years ago

Hello Dear Client, We're really sorry that you have any issues with your order or delivery. I have forwarded your request to our support team, so they could follow up on your order and get any updates. Our agent will get back to you with the details and solution shortly. We never leave our clients empty-handed and always do our best to resolve any issues that may occur, so you can be sure that we'll take care of your case! We appreciate your patience and understanding! Sincerely, RC Team

Posted 2 years ago

“High quality product and faster then expected shipping.”

Helpful Report

Posted 3 years ago

Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“Excellent chemicals and fast delivery”

Helpful Report

Posted 3 years ago

Hello! We are glad you are satisfied with the product quality! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“This is a real RC, I received my package on the 12th day of placing the order. Things are great, and I have a pleasant experiment! I will be back to order again soon. From mainland China”

Helpful Report

Posted 3 years ago

Hello! We are glad you are satisfied with the product quality and delivery dates! Thank you for the review, and hope to see you as our repeat customer in the future:) RC Team

Posted 2 years ago

“Good people selling the right stuff for serious research”

Helpful Report

Posted 3 years ago

Hi! Thank you very much for taking the time to share your experience! Hope to you see soon at RealChems.net:) RC Team

Posted 2 years ago

“Absolutely excellent service there was a problem with delivery completely not the fault of realchems but they sorted it none the less they always responded within a few hours max. Products were excellent too but have to say very impressed with customer service”

Helpful Report

Posted 3 years ago

Hi there, Thanks for taking the time to share your experience with RealChems! And special thanks from the Support Team! We do work from 8am to 11pm every day since it is very important for us to be there for our customers and answer any questions in a timely manner:) RC Team

Posted 2 years ago

“Customer service is pretty good, delivery once did not arrive due to customs. Other then that fast delivery and cool support desk.”

Helpful Report

Posted 3 years ago

Hi Jaroslav, Thanks for taking the time to share your feedback! We keep track of the success rates to countries and prohibit purchasing certain items if they don't get delivered. Please check the legality of chemicals before ordering to have the best success rate, though. Please contact customer support if we can help you make your experience worth 5 stars! RC team

Posted 2 years ago

Realchems is rated 4.2 based on 2,167 reviews