Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gary was very responsive and thorough, provided a lot of useful information and made us feel very comfortable.”

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Posted 4 years ago

“On time and very nice”

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Posted 4 years ago

“The driver was on time, very courteous and communicated very well.”

Starwood Pet Travel 5 star review on 16th September 2020

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Posted 4 years ago

Thanks for the review and the awesome picture!

Posted 4 years ago

“Teresa was my assigned deliverer and she is awesome. she communicated very clearly, handed over the puppy very gently and answered our questions thoroughly.”

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Posted 4 years ago

“Everyone was so good, and my fur babies were so happy and safe .”

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Posted 4 years ago

“He called and gave an eta. was prompt and courteous.”

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Posted 4 years ago

“they were great. I appreciated the call the day before.”

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Posted 4 years ago

“It was short and sweet”

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Posted 4 years ago

“On time, puppy clean and healthy. Very curtious. Good job”

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Posted 4 years ago

“Tracy was very good, very polite. I was fortunate to receive my puppy a little earlier than originally planned. She was clean and very sweet, not very nervous. Tracy answered my questions. I was very pleased with her delivery service.”

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Posted 4 years ago

“Excellent. Brought our puppy home safe and happy. Thank you.”

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Posted 4 years ago

“On time and clean.”

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Posted 4 years ago

“Driver was great. Kept us informed as was right on time.”

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Posted 4 years ago

“The driver was great”

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Posted 4 years ago

“Brought my new puppy to my door 👏🌟 Thanks”

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Posted 4 years ago

“was all good! right on time”

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Posted 4 years ago

“My pet cab did a fantastic job of bringing our new puppy Lulu home to us. The only glitch was that we didn’t receive a call when the puppy was safe and in the van but got a call confirming they were just about to be at our house. I tried calling and leaving a message with the team manager for an update on the delay, but did not receive a call back from the driver until they were only 20 minutes away. So we had some worried hours until we received our puppy. Once the gentleman arrived with her, the driver was great.”

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Posted 4 years ago

“Bob was very nice and called to let me know he was only a few miles from our home. Very professional, Piper was in picture perfect condition, and My husband and I would recommend My Pet Cab to anyone wanting to know how our experience was. Thank-you!”

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Posted 4 years ago

“From 1st contact to last, your service has been very good. Thank you”

Starwood Pet Travel 5 star review on 14th September 2020

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Posted 4 years ago

Thanks for the review and the wonderful picture!

Posted 4 years ago

“Attentive and communicative drivers!”

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Posted 4 years ago

Your icture is adorable! thanks for sharing !!!!

Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews