Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 3rd January 2025

Kaiulani And Kelly Teague

Starwood Pet Travel 5 star review on 20th November 2023

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Pet Cab delivered our precious little puppy, Xena. We could not be happier with their service. They reached out to us the day before the delivery to verify our information and let us know the approximate delivery time and the name of the driver. We had to adjust the information because I would be at work. The caller (my apologies, I forget her name), was very accommodating. On the day of the delivery, Kelvin called to let us know he was about 20 minutes away and to get more specific directions. He was super friendly handing off our pup and was a delight ti interact with. I would not hesitate to use My Pet Cab again or suggest it to someone else.”

Starwood Pet Travel 5 star review on 16th November 2021

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Posted 3 years ago

“On time and very pleasant.”

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Posted 3 years ago

“Very pleasant experience overall. The person that drop our little one was very nice and helpful”

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Posted 3 years ago

“My experience with MY Pet Cab was excellent. The communication was there the entire way. My driver was supper prompt and friendly. Kate our driver made us feel very comfortable about our new dog being in good hands.”

Starwood Pet Travel 5 star review on 14th November 2021

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Posted 3 years ago

“my driver was friendly and courteous.”

Starwood Pet Travel 5 star review on 13th November 2021

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Posted 3 years ago

“Very Happy !”

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Posted 3 years ago

“Very efficient and pleasant driver. He kept me posted on her arrival time and was very prompt delivering her.”

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Posted 3 years ago

“Jeary, the driver, was right on time. Our new dog was in great shape. What more could you ask for!”

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Posted 3 years ago

“Very nice people. They were on time. The puppy was in great shape. I was very pleased”

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Posted 3 years ago

“Paul was the gentleman that delivered my puppy and he was so kind and sweet to my puppy and definitely let me know when he was close and made sure my fue baby was happy. Thank you Paul for your amazing service 🌼”

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Posted 3 years ago

“Great experience - great communication and super nice driver”

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Posted 3 years ago

“He was very friendly and handled my puppy gently. Thank you!”

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Posted 3 years ago

“Meghan was a wonderful driver for our pet. She provided info upon arrival and was super nice.”

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Posted 3 years ago

“My Pet Cab service was the most *excellent* service ever! Communication was continuous. All messages were 100% accurate. The driver, Jerry (although I believe he spelled it Jeary?) was so polite. Handed us our Baby Brandy, right from out of her crate. Took a photo of us as we greeted our new family member. Excellent Service, excellent resources!! Hard to find these days, too!!!”

Starwood Pet Travel 5 star review on 12th November 2021

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Posted 3 years ago

“Our new puppy was delivered on time and the driver was super nice”

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Posted 3 years ago

“Excellence service, premium pet care and friendly driver !!!”

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Posted 3 years ago

“They notified me about an hour before delivery and they were on time exactly. The puppy was calm and well taken care of when she arrived.”

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Posted 3 years ago

“Patricia was phenomenal with communication and taking great care of my pet delivering him safely.”

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Posted 3 years ago

“We were excited to get our new puppy and glad you were 45 minutes earlier than estimated. Our puppy arrived clean and happy. Prior to this, we never knew this type of service existed.”

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Posted 3 years ago

“Kate P was wonderful with our new puppy. She was so caring and wonderful to our puppy. Thank you so much.”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews