Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great fast delivery”

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Posted 4 years ago

“My new little girl arrived safe and sound. Her driver was polite and I could tell that she'd been in good hands”

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Posted 4 years ago

“Neil was incredible. Kind, friendly, and on time!”

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Posted 4 years ago

“Our puppy came directly to our door and was exceptionally delivered by Jessie. He did a great job keeping us informed of the process and provide exception service. I highly recommend this service for puppy transport.”

Starwood Pet Travel 5 star review on 14th September 2020

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Posted 4 years ago

“Jerry was very nice and gentle with the puppy, he also gave me a call about 15 minutes before he arrived to let me know he was almost there which helped a lot. I would definitely recommend My Pet Cab!”

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Posted 4 years ago

“Perfect transport of our precious little girl Panda. She came happy and ready to meet her new family. Thank you guys for such a great service. 🐼🐻❤️”

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Posted 4 years ago

“A big Thank you to you, Kirsty, Sarah, Jeary and Tracie for all taking such good care of our fur babies! You made what could have been a very stressful process as stress free and smooth as possible. And we are over the moon to have our babies back home in the UK safe and sound.”

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Posted 4 years ago

“My Pet Cab transported our puppy 2,000. miles across country. With only one airline shipping dogs, during pandemic, there weren't any direct flights. I called and spoke to Jim P. who answered ALL of my questions and was extremely helpful. I was nervous about ground travel because it was new to me but he put me at ease. It was totally worth the extra time it took for him to arrive. Jim updated me several times a day, through the weekend, and even on Labor Day. The best part was the drivers made special accommodations because he was a puppy with diet and extra attention. The RV really is as nice as it looks! I would give them 10 stars if I could. I HIGHLY recommend this company. They are professional and truly cared about my puppy.”

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Posted 4 years ago

“Doug kept me informed and up to date throughout the process; very informative, friendly and professional. I felt that my puppy was in perfect care on the way to our home.”

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Posted 4 years ago

“Jerry was the perfect person to deliver our precious Katie. Jerry showed as much happiness (well almost ) as we . He was carful and caring about all the dogs in his care. He checked on each of them as we discussed our new pup. Thank you, Jerry for the love and care you show your precious cargo.”

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Posted 4 years ago

“Everyone was wonderful. It had been a very hectic and stressful decision to move. I have 3 cats and I had no idea how I was going to get them 1200 miles to our new home. I hesitated to go with My Pet Cab as it was quite expensive but I am very glad that I did. It was a great experience and I believe the cats loved it. Worth every penny. Thank yo for the new dishes and your attention and care to my cats.”

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Posted 4 years ago

“Our experience with My Pet Cab was outstanding. Our relocation the San Diego, CA to Charlotte, NC was something we were so excited about with the exception of "How do we move our most loved Rhodesian Ridgeback safely and with the least amount of trauma to him?". My Pet Cab proved to be the best choice we could have made. He arrived in 3 days happy, healthy and ready for his new adventure with us in North Carolina. Thank you My Pet Cab - you exceeded our expectations!”

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Posted 4 years ago

“My puppy, Mia, arrived timely and was very happy & energetic. The driver was the best! Thank you.”

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Posted 4 years ago

“I thought Rick was really nice and our pup was delivered safely and on time. Thank you”

Starwood Pet Travel 5 star review on 11th September 2020

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Posted 4 years ago

Thanks for a great review and an awesome picture! Congrats!

Posted 4 years ago

“What a pleasure it was to have our puppy delivered right to our door! The call the day before informed us of the procedure that would be followed and what we would need. The driver phoned with an estimated arrival time. Pet Cab was friendly and helpful.”

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Posted 4 years ago

“Jerry was very nice . He was also professional .”

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Posted 4 years ago

“My puppy arrived very happy and on time”

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Posted 4 years ago

“Gina was great. Communicated well and was on time. She seemed to love her job and was very friendly with our family.”

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Posted 4 years ago

“The driver was very nice to the puppy. He arrived very happy and on time.”

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Posted 4 years ago

“Jerry was incredible and made the process easy”

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Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews