Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Starwood Pet Travel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service! The dog transporter was communicative and let me know estimated time of arrival. Would recommend this service easily.”

Helpful Report

Posted 4 years ago

“Great professional and very happy with the service”

Helpful Report

Posted 4 years ago

“A perfect experience! I was called the day before with a general ETA. I was then called again 15 min before doorstep arrival. Driver was friendly and did not rush. Our puppy was happy, healthy, and clean upon delivery. Thank you!”

Helpful Report

Posted 4 years ago

“Very good service”

Helpful Report

Posted 4 years ago

“So great with our puppy. You can tell they love animals!”

Helpful Report

Posted 4 years ago

“The driver was courteous and gentle and friendly. Thank you!”

Helpful Report

Posted 4 years ago

“Very friendly and professional. They called with air arrival and delivery updates. Great experience 🤙🤙🤙”

Helpful Report

Posted 4 years ago

“Excellent experience. Thank you!”

Helpful Report

Posted 4 years ago

“We had a great experience with Starwood. Sarah was very good at dealing with my constant panic attacks and always got back to me in a timely manner. We chose to handle most of the Health Certificate process ourselves, both being veterinarians, but Sarah was there to guide us through it all. The pets arrived healthy and happy and everyone involved with their very long journey seemed to truly care about them.”

Helpful Report

Posted 4 years ago

“The team that delivered our Golden Retriever puppy was knowledgeable, friendly and kind with the pup. They were cheerful and clearly enjoyed their job. They were punctual and provided multiple updates on their arrival time. Excellent experience. Thank you!”

Helpful Report

Posted 4 years ago

“Kept me updated at every point in travel and very accurate ETA”

Helpful Report

Posted 4 years ago

“Puppy was delivered. Rick the driver was excellent very nice man he was very professional and kind!”

Helpful Report

Posted 4 years ago

“The service exceeded my expectations. Tim Hohm was great and professional”

Helpful Report

Posted 4 years ago

“Legit. Best decision I ever made going with Starwood. Helped me get my cats safely to germany. 10/10 highly recommend! Huge shout out to Sarah.”

Starwood Pet Travel 5 star review on 16th October 2020

Helpful Report

Posted 4 years ago

“Grateful my puppy made it home here in California with Pet Can picking up my baby from the airport . I was worried about who was handling my new furbaby but was reassured that pet cab gives love to the puppies once they arrive and clean them up make sure they go potty and then arrived safely at my home at the window of time promised ❤️🐶”

Helpful Report

Posted 4 years ago

“Informative, Prompt and friendly”

Helpful Report

Posted 4 years ago

“really great. I couldn't ask for better.”

Helpful Report

Posted 4 years ago

“We were so excited to receive our new puppy! My Pet Cab did a great job notifying us of the plans the day before, calling when they were on their way and were very friendly upon arrival! Great job!”

Helpful Report

Posted 4 years ago

“They were informative friendly and even arrived earlier than expected.”

Helpful Report

Posted 4 years ago

“The driver was so sweet! She took a picture of my Gracie and I and was very patient while I got her out of the crate! Thank you for getting my puppy to me safely! :)”

Helpful Report

Posted 4 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews