Starwood Pet Travel Reviews

Name: Starwood Pet Travel
Address: 4706 Chiquita Blvd. S, Suite 200-320, Cape Coral, Florida
Rating: 4.92

4.9 Rating 3,973 Reviews

98 %

of reviewers recommend Starwood Pet Travel

Company Reviews

Metrics

Info

4.9

Based on 3,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Starwood Pet Travel 5 star review on 16th July 2023

574

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our driver was so kind and helped bring our little Daisy home from the airport!”

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Posted 3 years ago

“Very good on communication and very nice to deal with. Brought me my puppy safely to me.”

Starwood Pet Travel 5 star review on 10th September 2021

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Posted 3 years ago

“Driver was great”

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Posted 3 years ago

“I appreciate My Pet Cab. Neil called and told me exactly what time he would deliver my daughter new puppy and arrived at the exact times he said. He was very friendly and I would highly recommend My Pet Cab.”

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Posted 3 years ago

“Kim was very personable and kept me informed.”

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Posted 3 years ago

“Good communication from Tim. He was courteous, professional and pleasant.”

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Posted 3 years ago

“Our mini goldendoodle arrived safe and sound last week. The driver was very nice and gave me all the information I needed to make sure our dog doesn't get sick from all the traveling he did. I will definitely use the service again.”

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Posted 3 years ago

“Excellent service!!”

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Posted 3 years ago

“Timely, professional, and my new pup came happy and clean!”

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Posted 3 years ago

“We were so impressed with Rachel who delivered Jack our cavapoo. She was kind, gentle and so nice. Jack was in wonderful hands enroute here and you can tell he warmed right up to her. Thank you my pet cab, you did an amazing job delivering our beautiful boy. Thank you Rachel!”

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Posted 3 years ago

“The service provided was as described it would be. They were friendly, followed instructions and very prompt. We had a great experience and I would use them again.”

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Posted 3 years ago

“Everything went according to plan and according to schedule. The puppy arrived safe and healthy!”

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Posted 3 years ago

“The dog was happy and healthy and the crate was very clean. Tim was super! Thanks!”

Starwood Pet Travel 5 star review on 3rd September 2021

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Posted 3 years ago

“Great service and the transporter was obviously an animal lover.”

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Posted 3 years ago

“Stayed in touch, punctual, friendly and sweet, wonderful! The potty pads in the crate were dirty, but I guess that’s bound to happen! Overall, a great experience!”

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Posted 3 years ago

“I am very happy with your service! My puppy was delivered to me, safely and on time. ❤️”

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Posted 3 years ago

“Carrier arrived on time. Very professional. Pet was well cared for.”

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Posted 3 years ago

“He was early and very professional!”

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Posted 3 years ago

“My pet arrived safely on his scheduled delivery day. In addition, he arrived ahead of schedule, which was wonderful news. The transportation vehicle did not have any decal and the staff did not have any business attire, so it made me concerned.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

Starwood Pet Travel is rated 4.9 based on 3,973 reviews