Name: Hubzu
Rating: 4.15

“Very Simple-Easy to Navigate”

Posted 6 years ago

Thank you for taking the time to submit the Hubzu review. Your business is greatly appreciated. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 6 years ago

“The process is simple and I like that , but do not like it when there is an uncertain period ,not knowing if your bid is accepted and you can not bid on other property until you find out.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to share your experience and providing feedback. We work extremely hard to ensure that all auctions are fair and transparent. Hubzu.com does not prevent customers from bidding on other properties while awaiting a decision on bid acceptance for another property. Regarding bid acceptance, the typical response time is within a few days. However, the average time to accept a bid or offer on some homes with Special Conditions may be longer and this depends on the Seller. We would still like to speak to you regarding this matter. Someone will be contacting you to get more details about your concerns.

Posted 6 years ago

“On a Saturday evening I was able to reach someone that was very helpful”

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Posted 6 years ago

Thank you for taking the time to submit the Hubzu review. Your business is greatly appreciated. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 6 years ago

“By far the worst company I have ever tried to deal with. Why banks work with them and expect a anything in return is beyond me. The 5* rating is clearly HubZu paying for reviews. Its quite unsettling being a winner bidder and having a back up bid throw away your progress. Every other bidding site I've work with has allowed to seller to either renegotiate with a buyer's price for a period of time. In addition to hubzu not giving timely notifications, email or otherwise, I have received no notification as the winning buyer that the seller was unhappy with the price and looking to renegotiate . instead after beating out other bidders and staying awake far past my bedtime because they like to constantly reset the auction with every bid within 15 minutes, I find that a contract was placed with another bidder on the house that I won the auction for.!!!!! Of course hubzu claims no responsibility nor do they look to remedy the situation. On top of that, they're listed agents are slower to respond in their customer service line. Seems fishy all the way around. So I checked out the BBB and low and behold a ton of people leave negative remarks. I'm just looking to add truth to their business quality.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to share your experience and providing feedback. We at Hubzu.com regret that you did not have a positive experience while using our site. We apologize that our service did not satisfy your expectations. We work extremely hard to ensure that all auctions are fair and transparent. Someone will be contacting you get more details about the issues you encountered. With regards to your concern about back up bids: If the auction has ended and the property goes under contract, buyers can place a backup bid. Backup bids may be considered if the property falls out of contract and becomes available again. If the contract with a different bidder falls through, the seller may review all backup bids and choose one to proceed to contract or reject all such bids.

Posted 6 years ago

“High cooperated team. They doing a great work in real estate.”

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Posted 6 years ago

Thank you for taking the time to submit the Hubzu review. Your business is greatly appreciated. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com

Posted 6 years ago

“Other than not having access to the property the process is EZ and quick”

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Posted 6 years ago

Thank you for taking the time to submit the Hubzu review. Your business is greatly appreciated. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 6 years ago

“Designated managing RE office, ie America's Elite did all I asked for in showing and information requested. Kudos to Charles Thompson.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to submit the Hubzu review. Your business is greatly appreciated. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 6 years ago

“Awesome tool. I sincerely appreciate your being there for me.”

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Posted 6 years ago

Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 6 years ago

“The site is easy to navigate.”

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Posted 6 years ago

Thank you for taking the time to submit the Hubzu review. Your business is greatly appreciated. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 6 years ago

“I've done one flip with Hubzu and just bid on my second. easy enough”

Helpful Report

Posted 6 years ago

Thank you for taking the time to submit the Hubzu review. Your business is greatly appreciated. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 6 years ago

“very polite if you have any question, they try to make you understand their system how to purchase property and will make it easy for you.”

Helpful Report

Posted 6 years ago

Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 6 years ago

“Good opportunity”

Helpful Report

Posted 6 years ago

Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 6 years ago

“El servicio que provve Amarylis Nieves como lister de Hubzu”

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Posted 6 years ago

“fast and easy bid options, quick response to any questions that arise.”

Helpful Report

Posted 6 years ago

Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 6 years ago

“Easy and pretty simple to navigate the site. I wouldn't hesitate to do again.”

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Posted 6 years ago

Thank you for responding submitting your review. We’re happy your visit at Hubzu.com went so smoothly. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com

Posted 6 years ago

“I don't have much to say. HUBZU is fair and honest. They get the job done. That's all.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to submit the Hubzu review. Your business is greatly appreciated. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 6 years ago

“Very easy to use. The bidding process was simple.”

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Posted 6 years ago

We would like to express our thanks and appreciation for the Hubzu review. We are glad that you were able to place your bid without any problems. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com

Posted 6 years ago

“Great customer service and professionalism!!”

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Posted 6 years ago

Thank you for the kind words! We’re so happy your visit at Hubzu.com went so smoothly. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com

Posted 6 years ago

“Everyone was very professional. The only issue we had was we couldn't have the water turned on for an inspection. Very hard on buyers who are getting a loan”

Helpful Report

Posted 6 years ago

Thank you for taking the time to submit the Hubzu review. Your business is greatly appreciated. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com. The reason why the water isn't turned on is to limit property damage due to possible water leaks and mold.

Posted 6 years ago

“It was my first time trying this Website. I truly enjoyed the support from Hubzu agents. They were knowledgeable and patient, explaining the professional matters in simple language that a layman understands.”

Helpful Report

Posted 6 years ago

Thank you for the Hubzu review. We really appreciate you taking the time out to share your experience with us. If you have any questions in the future please feel free to contact us at (855) 882-1314 or send an email to customercare@hubzu.com.

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5

Hubzu Reviews