Hughes Direct Reviews

1.9 Rating 111 Reviews

20 %

of reviewers recommend Hughes Direct

1.9

Based on 111 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours

Popular Questions:

Delivery

How does Hughes Direct deliver? How long does Hughes Direct take to deliver? Does Hughes Direct deliver on time? How is accuracy and good condition of items delivered by Hughes Direct?

Customer Service

How can I contact Hughes Direct? How quickly does Hughes Direct resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Hughes Direct.

About Hughes Direct:

Hughes Direct is your number one electrical store for plasma, dvd, mp3, washers and lcd. With 34 Hughes Stores, 8 Apollo stores and 5 regional service centres, we are Amazons largest electrical Affiliate partner! We also have strong relationships with with Play.com and Pixmania.

Phone:

08712 313113

Location:

Hughes Electrical Direct, 259 Felixstowe Road, Ipswich
Suffolk
IP3 9BN

Got a Question?

Ask a question regarding Hughes Direct

What's your name?

What's your email adress?

What is your customer service contact number

Helpful Report

Asked by Glen Smith (5 years ago)

I received a sound bar for a Christmas present and it is faulty. I do not wish to have a replacement. I would like a refund. As it is faulty why should I have to pay the £20 delivery? Is there a service you provide for these situations where a customer does not pay for the delivery to return faulty goods? Can you advise me please.

Helpful Report

Asked by Paula (6 years ago)

They are breaking the law. Report them to Trading Standards.

Helpful Report

Answered by A non (6 years ago)

I am considering to buy a washer machine from Hughes direct, Do they sell brand new products ? Are they Trust worthy ?

Helpful Report

Asked by Mike (7 years ago)

From my experience they only sell new items. I would check the description of the item, Im sure if they were selling a 2nd hand item or open box they would say so there.

Helpful Report

Answered by Callum (7 years ago)