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Hughes Direct Reviews

1.9 Rating 112 Reviews
20 %
of reviewers recommend Hughes Direct
1.9
Based on 112 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
Greater than 52%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
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About Hughes Direct:

Hughes Direct is your number one electrical store for plasma, dvd, mp3, washers and lcd. With 34 Hughes Stores, 8 Apollo stores and 5 regional service centres, we are Amazons largest electrical Affiliate partner! We also have strong relationships with with Play.com and Pixmania.

Phone:

08712 313113

Location:

Hughes Electrical Direct, 259 Felixstowe Road, Ipswich
Suffolk
IP3 9BN

How long does Hughes Direct take to deliver?
(2 months ago)
Hughes Direct normally delivers over 7 Days.
(2 months ago)
C-

Delivery - Average

55.56%
Industry Average
Why, when I think, l I have paid for a uninstall, delivery and install for a washer, I find out the day before that you do not do uninstalls? Why on earth deliveries start at 7am Why they turned up at 6:45 am? I had not even unplugged the devices yet and who on earth gets a deliver at 6:45 am? They complained that they might not have the tools to install the washer dryer, even though I paid for it They complained that The washing machine install might take too long and be too hard Why they only have 10 mins to unpack and deliver 2 large items and that includes the washing machine install Why, instead of trying to find a way to deliver the items into the house, they spent more time complaining that it would be hard to do Why, they don't unbox the fridge freezer when all items are supposed to be unwrapped?That they both spoke at the same time (And complained at the same time), it was hard to keep track of who to answer? I now have a fridge freezer outside my house and an uninstalled washer dryer.
- Anonymous
Very rude delivery drivers.
- MARY PETER
But oh no I have to wait 10 days as apparently no delivery slots.
- Anonymous