Hub.com Reviews

Name: Hub.com
Rating: 2.10

2.1 Rating 732 Reviews

26 %

of reviewers recommend Hub.com

2.1

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

Write Your review

Tell us how Hub.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They cancelled my order and when I asked why I got no reply.”

Helpful Report

Posted 5 years ago

“I haven't received my order and its been just over a month since I purchased it. I'm quite disappointed but maybe that will change once it comes.”

Helpful Report

Posted 5 years ago

“Hi , I didn’t get my order sadly !”

Helpful Report

Posted 5 years ago

“love them, easy to connect great sound and comfortable to wear”

Helpful Report

Posted 5 years ago

Thank you for leaving us a positive review !, reviews are very important to us here at i7pro, to ensure that we are providing our customers with the best product / service possible. Thank you for your support !

Posted 5 years ago

“DONT BUY ANYTHING FROM THEM, IT IS ABSUOLETLY JOKE, IT IS A SCAM, I BOUGHT ITEM 25/11 NEVER ARRIVED, NO ONE TO TALK TO, THEY SEND THE SAME EMAIL TO EVERYONE, I SHARED ON SOSICAIL MEDIA TO SHARE MY EXPERINCE , PLEASE DO NOT WASTE YOUR MONEY”

Helpful Report

Posted 5 years ago

“Items never arrived!!! I want my money back ASAP completely ruined Christmas for my son. Tried emailing you I’ve had no response! You do don’t know how to run a business or have any sort of customer service what so ever! And now you want a review ‘0’ is the best I can do!”

Helpful Report

Posted 5 years ago

“They cancelled the order after 4weeks of taking it”

Helpful Report

Posted 5 years ago

“Very disappointed. No goods received. no response to my emails about delivery. Request for refund ignored so now filing a complaint with my bank to get a refund. Awful company”

Helpful Report

Posted 5 years ago

“I didn’t even Receive it”

Helpful Report

Posted 5 years ago

“Never buy from this company. I made an order, for a Christmas present, on 23rd November '18, the payment was taken from my account on 26th November '18. I have not received the goods and despite many requests, I have not been refunded. Most of my emails have been ignored. The company claims to have 'integrity', I strongly suspect it is a huge SCAM. I urge everyone who has experienced the same, to report them to Trading Standards.”

Helpful Report

Posted 5 years ago

“I ordered way before Christmas for my daughter kept getting delivery messages but didn’t receive my order send endless messages but didn’t receive any back! I sent a message to i7pro asking to send a me a refund but yet again didn’t receive anything back, I then notified my bank who got my money back, it was about a week or more after that I got the same message from i7pro 8 times saying your delivery is on its way, by then I’d already went and bought my items else where! It finally arrived but I didn’t sign for it and told the delivery man to return to sender!!!”

Helpful Report

Posted 5 years ago

“Awful will never order anything from this site again.”

Helpful Report

Posted 5 years ago

“One of the ear pieces has never worked, waste of money! Haven’t got the time or the energy to bother sending them back bought some from apple, working fine,you get what you pay for I suppose!”

Helpful Report

Posted 5 years ago

“Received parcel after Xmas evening thow ordered months before Xmas. Had to email and give of as was getting no answers as to when parcel would arrive. It's arrived now and seems to be working ok”

Helpful Report

Posted 5 years ago

“Very disappointed as the item did not arrive but the refund was v efficient.”

Helpful Report

Posted 5 years ago

“One of the earphones not working to much hassle to send back probably why so cheap not a happy buyer!”

Helpful Report

Posted 5 years ago

“Order placed in November, still not received. No communication as to where it is after multiple emails and attempted phone calls. Checked online and this has happened to lots of buyers. Do not purchase from this seller.”

Helpful Report

Posted 5 years ago

“Wire less ear pods was the item I ordered . These were a Christmas gift . I ordered these given enough time so I would get them in time for Christmas. I had to sent several emails asking where my item was , the ear pods where not despatched when I was told they had been several times via email. The EarPods arrived after Christmas and are not working how they should be . Poor customer service and poor quality EarPods.”

Helpful Report

Posted 5 years ago

“Good sound quality and good finish. The mic is not working properly and it's impossible to make any calls with this device. Good for listening to music...”

Helpful Report

Posted 5 years ago

“Still no delivery !!!!”

Helpful Report

Posted 5 years ago

Hub.com is rated 2.1 based on 732 reviews