Hub.com Reviews

Name: Hub.com
Rating: 2.10

2.1 Rating 732 Reviews

26 %

of reviewers recommend Hub.com

2.1

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 13%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

sales@i7pro.com

Location:

22 Sydenham Road, London, England, SE26 5QW, ,

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received the item yet, it’s been 2 weeks”

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Posted 5 years ago

“I ordered 3weeks ago still not received I’m not happy & I’ve had no reply to my email very poor service”

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Posted 5 years ago

“I have never received the product I bought and paid for several days ago. Shockingly bad and first time this has ever happened to me. Will personally not use i7pro again.”

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Posted 5 years ago

“I haven’t received my order. It’s been 15 days since my order but still no item. İt says 10-20 days (which I realised after purchasing) I found this so long. So not really happy.”

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Posted 5 years ago

“Over 20 days and still no goods.”

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Posted 5 years ago

“I ordered these headphones as a Christmas present and they took over a month to get to me, at one point I thought they'd never arrive and that I'd wasted money on this product. I wasn't updated on where the package was throughout my order which I thought was very poor. They finally arrived with no warning that”

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Posted 5 years ago

“Waited for over a month nothing turned up . I email to find out where my ear phones where only to be told they would reimburse my money less £8.00 delivery so another email to tell them delivery was free and why should i pay for a delivery when i never received any thing in the first place!!! NOT VERY HAPPY”

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Posted 5 years ago

“I placed an order and paid for a pair of ear pods in December. Received an email in January saying that they had issued a full credit. I emailed to query why and received no response. Dreadful customer service.”

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Posted 5 years ago

“haven't received the item”

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Posted 5 years ago

“I purchased a pair of Air Pods from i7pro. A little concerned when they didn’t arrive as stated, so sent an email and they responded to say they’ve been shipped. They arrived eventually so that’s a plus. Regards to the product. Put it this way, I’ve now purchased a set of original Apple ones! The battery life is awful, literally lasts around 30 mins once used from a full charge. I’ll probably end up throwing them in the trash once I find them in the bottom of one of my drawers.”

Helpful Report

Posted 5 years ago

“IPhone wireless ear buds. These are as described and come in a great little charging pod. However they only hold charge for about 2 hours. Sound quality is OK. Very slow delivery from I7Pro just under 2 months, I was about to take action to recover my money. when they arrived. Very poor communication from I7Pro. after contacting them by email few days to reply and only stated they had been dispatched (still took a month to arrive). No tracking information supplied, their website details never changed. Will not be using again.”

Helpful Report

Posted 5 years ago

“I placed an order in November for a present for Christmas I didn’t receive it in time so I emailed i7Pro they replied nd said I would receive it shortly still didn’t receive it until January 16th ! I was very disappointed and I wouldn’t recommend i7Pro and I wouldn’t order from them again!”

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Posted 5 years ago

“I ordered bluetooth ear phones weeks ago and still havent recived them very unsatisfied and not happy at all”

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Posted 5 years ago

“I have not received these I ordered 2 ????”

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Posted 5 years ago

“I have not received my order since November 2018”

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Posted 5 years ago

“Product appears to be ok Delivery appalling”

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Posted 5 years ago

“Did not receive item”

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Posted 5 years ago

“Didn’t receive the order. Got a message informing me of a refund for the purchase with no reason as to why”

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Posted 5 years ago

“Ordered a pair of iPhone wireless EarPods on 23/11/2018 and arrived 14/01/2019, so did take ages. This is my 2nd pair and these are different and better than previous pair. Tried them and they are working fine, sound could probably be a bit better but won’t complain at price paid.”

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Posted 5 years ago

“I ordered a phone charger on 27th November as in intended Christmas gift for my son. I cancelled and had to buy elsewhere but they still delivered it on 29th December. Most emails are ignored or replies appear to be automated. They agreed to take it back but at my expense. Can't even check if it works as my phone isn't compatible, so useless purchase.”

Helpful Report

Posted 5 years ago

Hub.com is rated 2.1 based on 732 reviews