iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

Company Reviews

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully illustrated advent calendar and card delivered promptly”

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Posted 4 years ago

“Great product, and service - arrived on time.”

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Posted 4 years ago

“Items arrived quickly, loved the handwritten message on the delivery note, it’s a lovely touch. Items are exactly as I expected.”

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Posted 4 years ago

“Amazing goods, fantastic service and never been let down, will always use Iapetus, you should too...”

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Posted 4 years ago

“All of the products are beautifully made and are of excellent quality - many of them are unique! I like the fact that all of the products are either made in the U.K. or are fair trade. It is always a wonderful experience when you visit the shop”

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Posted 4 years ago

“Brilliant service and wonderful cards. I shall be using again!!”

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Posted 4 years ago

“Wonderful place to shop, beautiful products at reasonable prices, we have bought lots of things this year and been delighted with everything, the Christmas 3D Bottle Cards are beautiful Thankyou merry Christmas and happy new year, hope to visit the shop in person sometime”

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Posted 4 years ago

“Great online service, and range of high quality items. Prompt delivery and good prices.”

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Posted 4 years ago

“I found iapetus accidentally, because it had in stock a particular Advent Calendar, which I had been trying to find. The website has a great range of beautiful products with prices to suit all. I ended up buying far more than I had intended to, and they arrived very quickly.”

iapetus 5 star review on 18th December 2020

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Posted 4 years ago

“Thank you, Iapetus. The three pairs of earrings I ordered were dispatched the same day and delivered the day after. My only concern was the relatively large box they came in - a lot of cardboard and packaging to put in the bin. They would be better being sent, surely, in a padded envelope - which could then be reused.”

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Posted 4 years ago

“Lovely products. Friendly staff and great, swift service.”

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Posted 4 years ago

“Stumbled across your gallery whilst searching for Advent calendars & couldn’t be more pleased with my purchases,lovely thank you. Great service too😊”

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Posted 4 years ago

“I had to return an item . I got a quick personal response and once item had been returned I had a prompt refund . I will definitely buy from here again”

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Posted 4 years ago

“My order was dispatched quickly and arrived promptly. It was well packaged and I particularly liked the handwritten thank you note. A very nice touch”

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Posted 4 years ago

“I purchased a pewter hate brooch for a gift, it was easy to order and arrived quickly. The brooch was lovely and thoughtfully packaged without using any plastic. I was kept informed regarding the progress of the order and was also added to the loyalty scheme. I am very pleased with this purchase and I would recommend both the company and this product.”

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Posted 4 years ago

“Website full of items of loveliness! Very pleased with all that I purchased. My order came very quickly and there was no wasteful packaging, just delicate, turquoise tissue paper around each item. There was also a handwritten note thanking me for my order-a lovely personal touch. Will definitely order again.”

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Posted 4 years ago

“I have done my recent shopping via the Iapetus website which is very good and easy to use and shows excellent photographs of the products. My first order qualified for free delivery but I decided to collect from the shop as I live in the same town and I thought this would save on packaging and relieve stress on delivery companies. I received an email later the same day to say that my order was ready for collection! I was only in the shop for a few minutes collecting my parcel and they had a traffic light system in place so it felt very safe. The products were either wrapped in tissue or in lovely gift bags or boxes. I was delighted with my purchases and they looked just like they had on the website. I even had a hand written 'thank you' on the bottom of the invoice! You couldn't ask for better service. I ordered a couple more things about a week later and again they were ready for collection the same day. The shop is beautiful, but I'm not a very enthusiastic shopper, so for me I think I actually did better using the website as I could browse for as long as I wanted, come back later, pop things into my basket and perhaps take them out again if I found something I preferred! They stock both expensive and very affordable gifts and if you want ethical gifts from overseas and or gifts made in the UK, then this is your shop. The website gives full details of the artist/manufacturer for all the products. We are very lucky to have this shop in Malvern.”

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Posted 4 years ago

“Delivery was quick & well communicated by email, item (jewellery) was well packaged & beautifully presented in its own box & pouch.”

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Posted 4 years ago

“I ordered a variety of items. I received a phone call from iapetus to tell me that one item might be delayed, and asking if I wanted the other items to be delivered separately, which was helpful. I was happy with the quality of all the items I purchased.”

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Posted 4 years ago

“Excellent service and very happy with the brooch I ordered. Thank you very much”

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Posted 4 years ago

iapetus is rated 4.9 based on 2,727 reviews