“The concept is great, I have bought several books with them, until I bought an expensive book (around 70€) from a German library called Medimops. The book never arrived (this is more than a year ago) and neither Medimops or Iberlibro helped in any way. There is no garantee of arrival of your purchase, and Iberlibro said they were not going to return any payed money... This is really disappointing, specially if you decide to spend a big quantity in a book.”
“Comentar que el servicio ha sido pesimo.
Hace casi un mes que se hizo el pedido,exactamente el 23 de Abril y hoy 14 de Mayo haceis una devolucion,despues de confirmarse el pedido.el 29 de Abril
Si realmente se quiere ser profesional en estos casos se le da una alternativa al cliente o se le busca una solucion al cliente dado que existen mas librerias con ese libro.
Eso seria una buena atencion al cliente y no un correo en el que se notifica una devolucion tramitada.
Decepcion absoluta con la web librosconhistoria,AbeBooks o iberlibro
Viendo que hay existencias del libro en diferentes librerias no entiendo como no subsanais vuestro error tramitando otro pedido para dar un servicio idoneo.”
“I bought a book in 19 Feb and received it 26 Mar.
The packing was awful, just a thin layer of plastic.
The Book was anounced as: "Great condition for a used book! Minimal wear."
Look at the photos.”
