IconByDesign Reviews

Name: IconByDesign
Address: 9907 E Bell Road, Suite 110, Scottsdale, AZ
Rating: 4.80

4.8 Rating 351 Reviews

94 %

of reviewers recommend IconByDesign

4.8

Based on 351 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About IconByDesign:

IconByDesign was founded by a father and son. We are the fourth and fifth generations in our family to work in the furniture industry. We are committed to designing and crafting easy living furniture that brings calm into your world. We’ve always believed in the tradition of quality and that true success comes from our people, who we consider our family.

Our mission, by design

Our promise to you is that we will deliver high quality contemporary furniture that is designed for a modern, easy and relaxed way of life.

We do that through our unique design, craftsmanship, value and service delivery. Each aspect has been, very deliberately, designed to bring you a simple and satisfying experience of buying furniture you’ll love online.

Visit Website

Phone:

888 411 5487

Email:

Care@IconByDesign.com

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IconByDesign 5 star review on 12th October 2024

391

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Chairs and table were well packed with styrofoam to protect edges and surfaces. Sent fabric samples quickly. Customer service called to check that I ordered was correct shortly after ordering online. Delivery service and communication was informative. Very happy with quality of table and chairs. Chairs are very comfortable. Was concerned that they might not be since couldn't try them out at a store. Yeah for iconby design.”

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“The quality of the furniture exceed our expectations.”

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“Beautiful furniture delivered in pristine condition. Kept informed as to the delivery timetable every step of the way.”

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“We really like this beautiful desk. It is a perfect small scale desk for our home office. The finish is really pretty. Couldn’t be happier.”

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“I love my new table and chairs!”

IconByDesign 5 star review on 11th May 2024

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“The chairs were delivered as promised & were in excellent condition. The chairs look great around our oval table.”

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“con By design.com has been terrific to work with. Their dining tables and dining chairs were absolutely the finest quality available on the internet. Their prices were very very good. And Adam Light, one of the owners, was a delight to work with. He was right in the mark with his delivery estimates. We also love their styling. We couldn’t be happier. Robb Taylor.”

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“The clean midcentury design was exactly what I was looking for. The fabrics and walnut sample helped me choose. The customer service was excellent. I highly recommend this business.”

IconByDesign 5 star review on 17th April 2024

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“The customer service was excellent. The table is beautiful and the delivery and assembling very smooth and professional.”

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“It looks fabulous. Very pleased!”

IconByDesign 5 star review on 4th April 2024

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“Absolutely love my new table and chairs! Clean, classic, elegant design. High quality materials, easy to assemble. The folks at IconBy Design were wonderful to work with. They helped me get my set shipped to Hawaii, logistically a pain in the neck, but arrived in perfect condition. I can’t say enough good things about my purchase. Would definitely recommend.”

IconByDesign 5 star review on 29th March 2024

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“Walnut Table and Chairs seem to be great quality. Buying from ICon was very easy to do. We are extremely happy with our purchase.”

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“Fantastic service and perfect delivery! We visited the LA showroom after a whole summer of pining over the olivia dining chair online, and are incredibly happy with our purchase.”

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“It’s a true!! The quality design and workmanship of furniture; table, is beautiful! Planning to soon order pair of Magus chairs.”

IconByDesign 5 star review on 23rd March 2024

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“We truly love this complete dining set. It's absolutely beautiful!”

IconByDesign 5 star review on 22nd March 2024

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“First time I ever ordered from them, will be ordering again. Good service, beautiful design. The dining chairs are beautiful and very well built.”

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“The furniture has unique designs and the quality of the workmanship is unsurpassed. I have gotten comments about the furniture on its beauty. My friends are in th process of buying from you - I highly recommend IconByDesign furniture!!”

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“Good company. Pricing is low and the level of quality is high. Shipping was a breeze.”

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“I came across IconByDesign while searching for a compact desk for our guest bedroom, and I'm so glad I did. The Olivia Console Table was an ideal fit for the space, and its removable lower shelf made it incredibly versatile, easily transforming into a desk. Despite its narrow profile, it accommodates both my iPad and laptop comfortably, leaving plenty of space for writing and keeping essentials like coffee within reach. Crafted from solid oak, the desk exudes quality and feels exceptionally sturdy. The addition of two soft-close drawers provides convenient storage for notebooks and pens. What's truly impressive is the ability to repurpose the lower shelf into a charming plant bench for another room simply by adding some legs from Home Depot. It's like getting two pieces of furniture for the price of one! I highly recommend both this piece of furniture and IconByDesign. When it's time to upgrade our primary bedroom furniture, IconByDesign will undoubtedly be our first stop.”

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“Amazing customer service. Felt assured that the product will get delivered on time in great condition. First time ordering furniture online. Glad I did it with IconByDesign! I just really wanted white oak. It was slightly darker than I thought but the design is really sleek and beautiful. No regrets. It's brought me a lot of happiness.”

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IconByDesign is rated 4.8 based on 351 reviews