Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered at 7.00 pm and received at 11.10 the next day. Fabulous delivery service from Hermes and the floor lamp goes beautifully with our new conservatory.”

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Posted 5 years ago

“I can not fault iconic lights. i had a problem with one of the shades this morning. Sent an email, within 2 hours my replacement has now been sent thankyou i will be recommending you to all my friends & family”

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Posted 5 years ago

“Excellent service really pleased with my products Customer service very good as one light was broken on delivery this was replaced with no fuss would recommend web site to family and friends”

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Posted 5 years ago

“Fantastic product and prompt delivery. Thank you”

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Posted 5 years ago

“Lovely colour, and the style is great as well. Love the fact that it isn't just the base that you need to touch to turn the light on - handy on dark mornings!”

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Posted 5 years ago

“Lovely, stylish lampshade. Exactly what I was looking for for my hall way!”

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Posted 5 years ago

“Easy website to use and quick response and delivery. Our lights we chose were excellent value and high quality too”

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Posted 5 years ago

“The lamps shades are so fab. Made such a difference and they very good quality as well.”

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Posted 5 years ago

“These light were very reasonably priced and look fantastic up thank you”

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Posted 5 years ago

“Lovely statement lamp for a great price looks really expensive. Quick delivery time.”

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Posted 5 years ago

“Very good product”

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Posted 5 years ago

“Very efficient service. Product good value.”

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Posted 5 years ago

“I recently ordered 2 table lamps but was dissapointed when I opened them to find one of the shades was dinted”

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Posted 5 years ago

Our apologies for your item arriving damaged. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 5 years ago

“VERY DIFFICULT TO WRITE A REVUE as I have not had a delivery yet”

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Posted 5 years ago

Please accept our apologies, we will look into this and contact you direct.

Posted 5 years ago

“Lights were fantastic my daughter Absolutely loved them. However they were both just chucked in a jiffy box and when I received them I thought they were second hand. These were a gift for my daughter for her birthday and I would have thought they should have been packed seperately presentation is key when they are gifts for someone bit disappointed but that aside the lights were fantastic and I would purchase again.”

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Posted 5 years ago

“Bought a lovely floor lamp which arrived quickly and in perfect condition and up until this point I had a very positive experience with iconiclights. However, once I had unpacked the lamp and assembled it I discovered that although it was a lovely lamp I did not like it in my living room as I felt it didn’t go with my colour scheme. Being that I had only had the lamp 1 day I didn’t think it would be an issue to return it as it was well under the 28 days. However, when I emailed iconiclights to return the lamp I was told I wouldn’t be able to return it as I had taken it out of its original packaging. I could not see the lamp as it was in very bashed boxes so I had to take it out of its original packaging to see it and to see if I would like it or not and of course to make sure it was not damaged. I could not put it back in the original packing as it was damaged. It was only packed in brown cardboard boxes (something I’m sure iconiclights have plenty of) however, they would not allow me to return it after opening it which I found ridiculous as I previously said I could not view it or check it over otherwise. I then went to purchase another’s lamp I had seen them selling but due to this awful experience I bought it from another website and I would never purchase from iconic lights again.”

Helpful Report

Posted 5 years ago

We are very sorry to hear about your experience shopping with us. We will contact you directly very soon to resolve this for you.

Posted 5 years ago

“Lights great and amazing value! Delivery very quick. Would definitely buy from Iconiclights again.”

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Posted 5 years ago

“Really pleased with the lamps we bought for our bedroom. Delivery was quick and couldn't be happier. Will definetly buy from them again.”

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Posted 5 years ago

“I needed a bit of help from my daughter to assemble it because I have arthritis but the lamp Is beautiful and I am very pleased with it”

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Posted 5 years ago

“Great fast service”

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Posted 5 years ago

Iconic lights is rated 4.5 based on 4,679 reviews