Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lights are amazing look really good in modern kitchen. Everybody has commented how nice they are. Love them!”

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Posted 5 years ago

“Very good service good product very pleased”

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Posted 5 years ago

“I purchased a lamp as a Father’s Day gift which unfortunately arrived damaged. I contacted Iconic lights within an hour of receiving my parcel and was sent a replacement the next day. Great customer service!”

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Posted 5 years ago

“Good service, quick delivery”

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Posted 5 years ago

“Product arrived very promptly. Well packaged and easily assembled.”

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Posted 5 years ago

“Unfortunately I hadn’t noticed that this was a self assembly shade. I couldn’t flatten out the bend in the fabric and hated the Velcro hoops you had to roll and stick it too, and the inside reflective card didn’t fit well. My fault for not reading the full description on the website. Hated it so much it went straight to a charity shop. Sorry not to be more positive about it.”

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Posted 5 years ago

We are sorry to hear you was not happy with your purchase from us, we will resolve this for you very soon. Our product development team are working on improving the design of this shade.

Posted 5 years ago

“Excellent many thanks”

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Posted 5 years ago

“Bought ceiling fan with light. Very nice fan. Delivery was fast and item well packed.”

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Posted 5 years ago

“Delivery arrived on time with one item missing. Customer service was very obliging and send the missing item the next day. Iconic lights have competitive prices and very good service.”

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Posted 5 years ago

“Hi, We haven’t received our lights - the delivery service is very limited and we are unable to speak to anyone regarding our issues.”

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Posted 5 years ago

We are sorry to hear this. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 5 years ago

We are very sorry to hear you have yet to receive your lights. We will contact our courier right away for an update and investigate this matter for you.

Posted 5 years ago

“Excellent product fantastic value for money”

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Posted 5 years ago

“Love my lamp very trendy great price”

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Posted 5 years ago

“Very good & fast service recommended”

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Posted 5 years ago

“Very poor quality. The copper around the shade was dented. The lamp was unsteady. I returned the lamp.”

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Posted 5 years ago

We are sorry to hear you was not happy with your purchase from us.

Posted 5 years ago

“I am definitely gonna buy here again and again!”

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Posted 5 years ago

“I got sent one damaged lamp, then I was sent a replacement which was damaged again. I was then offered to be sent another one that they would check it this time, why aren't they checking things aren't damage before sending them out in the first place? I received another lamp which was better, but not perfect, when looked at closely but couldn't be bothered with the hassle so decided to keep it as it was the best I had got. Wouldn't order again!”

Helpful Report

Posted 5 years ago

We are very sorry to hear the problems you have experienced with your purchase from us, we will look into this further to resolve this quickly.

Posted 5 years ago

“Quick and easy purchase and the items where delivered within the timescale given. Lovely items would definitely use this website again”

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Posted 5 years ago

“Great product looks gorgeous”

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Posted 5 years ago

“There were quite a few lights that I really liked on Iconic Lights. I eventually decided on my favourite and made my purchase. I must say that I am really pleased with the ceiling shade that I bought, and the prices are so good.”

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Posted 5 years ago

“Beautiful light and very easy to install”

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Posted 5 years ago

Iconic lights is rated 4.5 based on 4,679 reviews