Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast service”

Helpful Report

Posted 5 years ago

“From ordering my lamp to having it delivered it was all very professional and it was delivered right on time. You cannot get any better than that, I will order from them in the future. Ronald Simpson”

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Posted 5 years ago

“Great quality”

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Posted 5 years ago

“Bought two gorgeous light shades. Good quality and quick delivery. Would order from Iconic Lights again.”

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Posted 5 years ago

“Great product and prompt delivery.”

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Posted 5 years ago

“Quality product at reasonable prices and excellent customer service and delivered quickly”

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Posted 5 years ago

“Lamp bases where lovely, but the flat pack shades were difficult to put together and looked cheap and bulky, I bought 2 new shades and am now very happy with the lamps.”

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Posted 5 years ago

“Amazing quality for the price, I’m now planning what other rooms “need” new light fittings 😜”

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Posted 5 years ago

“Brilliant!!!!!”

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Posted 5 years ago

“Good value natural finish shades. Easy to install. Nice, diffused, warm light that makes the room cosy. Good for a bedroom. Note that the shade is separate to the wire thing that fits onto the cable and just rests on it. Therefore, possibly not suited to an area subject to wind or likely to be bumped, otherwise it will be knocked lop-sided.”

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Posted 5 years ago

“Have ordered on several occasions and have not been disappointed. Good Price and quality product.”

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Posted 5 years ago

“First purchase was faulty replacement came in 3 days”

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Posted 5 years ago

Our apologies for your item being faulty and pleased to hear you received a replacement. Please contact our Customer service team who will be more than happy to resolve any further issues you may have:- customerservice@iconiclights.co.uk

Posted 5 years ago

“Delivery of my fan light was very quick. Had it fitted today in bedroom so far it looks great and does what it supposed to. The remote is excellent and fan is quiet.”

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Posted 5 years ago

“Product fine, delivered promptly”

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Posted 5 years ago

“We love our fisherman light shade, looks great in our hallway, was easy to fit, and delivery was quick. Would recommend.”

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Posted 5 years ago

“Good lampshades, and prompt service until Hermes were employed to deliver. Then my heart sank. They deliver to anywhere convenient whether correct address or not. When said it was delivered it was not and went to a neighbour about 1 mile away! When I phoned iconic lights they said they would trace them and get back to me. They didn’t. Neighbour eventually delivered. Iconic lights Please never use Hermes.”

Helpful Report

Posted 5 years ago

We are sorry to hear how your item was delivered by the carrier, we will take this further with them as this is not the standard of service we or they expect. Please do not hesitate to contact us if you have any further issues. customerservice@iconiclights.co.uk

Posted 5 years ago

“Great website, great selection of ceiling lights, easy ordering and quick delivery. Very pleased with the light fitting, although a dodgy light bulb spoilt the effect. Just waiting for replacement bulb, (via helpful customer service), which hasn't materialised as quickly as I might have hoped! Would recommend - a UK based company - another good reason!”

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Posted 5 years ago

“Lights arrived promptly, perfectly packaged”

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Posted 5 years ago

“I was very happy with the quality and the price.”

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Posted 5 years ago

“Excellent product. Excellent price and excellent servixe”

Helpful Report

Posted 5 years ago

Iconic lights is rated 4.5 based on 4,679 reviews