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Iconic lights Reviews

4.5 Rating 4,679 Reviews
87 %
of reviewers recommend Iconic lights
4.5
Based on 4,679 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great value for money. Absolutely thrilled with my purchase.
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Posted 6 years ago
Great service ... quick and value for money (and always a helpful voice on the other end of the 'phone.)
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Posted 6 years ago
Am so pleased with my outdoor lights would highly recommend them quick delivery just perfect
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Posted 6 years ago
Loved the lamp... hated the shade on it. Didn't say it was crushed velvet on the website. Now got to buy a new shade
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Posted 6 years ago
We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk
Posted 6 years ago
Lights as shown on website. Happy with Purchase
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Posted 6 years ago
Great light shade just like the picture. Arrived promptly no issues.
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Posted 6 years ago
Delivery prompt and product just what I wanted, would recommend.
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Posted 6 years ago
Got exactly the light I wanted promptly and at a great price
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Posted 6 years ago
Ordered 2 of these, as replacements. they do the job nicely.
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Posted 6 years ago
Bit disappointed with the shade on the lamp. Wasn't aware when buying that the shade had to be rolled around the frame to be made up. The large frame has 2 joins where the material meets and can be seen from every angle, which dosent look great. Quick service and happy with lamp otherwise.
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Posted 6 years ago
We are sorry to hear you are not happy with the shade on your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights,co.uk
Posted 6 years ago
Was little disappointed with olive lamp was reduced directly after we received it how convenient!
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Posted 6 years ago
Perfect size, really happy
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Posted 6 years ago
Ordered various lights and lamps.prices are unbeatable.great selection and delivered promptly in exceptional packaging to protect goods.
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Posted 6 years ago
Inexpensive, but rapid shipping and clear assembly instructions made for a very satisfactory purchase.
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Posted 6 years ago
Ordered a Harriet Tiffany Bronze and Walnut Ceiling Fan on the 30th Sept 18, delivered by Hermes on the 3rd Oct 18. On immediate inspection found the lamp shade to have some significant damage. Contacted Iconiclights straight away and spoke to a lovely lady called Donna. Donna was remarkably helpful, courteous and professional. Donna assured us that a replacement would be shipped out immediately and we could expect to receive this in two days. That is exactly what happened. As far as company reviews are concerned, they really only have real worth when things go wrong and you experience the response of the customer service you receive. In the case of Iconiclights we give a 10/10 rating. We are very happy with the purchase, the fan/light operates very efficiently and looks very attractive. Thanks to Iconiclights for sorting out the damaged item with such speed, and a special thanks to Donna for her professional and helpful manner.
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Posted 6 years ago
Ordering was very easy and delivery was very prompt. Always kept well informed. Item received was good quality. All round good service.
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Posted 6 years ago
Quality of this floor lamp is terrible. Really lightweight & flimsy. I would of sent it back but my child ripped the boxes open to I’ve decoded to keep it and hide it in the bedroom. I was so shocked when I unpacked the lamp.
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Posted 6 years ago
We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk
Posted 6 years ago
Quick and easy
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Posted 6 years ago
I have already commented on them !
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Posted 6 years ago
Please contact our customer service team if you require any assistance. They will be more than happy to help resolve this for you. customerservice@iconiclights.co.uk
Posted 6 years ago
Excellent service, rapid. Well packed. Not fitted yet, waiting for an electrician so hopefully they work.
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Posted 6 years ago
Iconic lights is rated 4.5 based on 4,679 reviews