Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery, very good product, reasonably priced”

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Posted 5 years ago

“Really nice and great value”

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Posted 5 years ago

“Order arrived promptly and we are really pleased with the quality of the lights. Great value for money and really good service. Thankyou!”

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Posted 5 years ago

“Not happy with my table lamps, you have to roll the shade around the rims of the frame yourself and fasten with velcro, it is impossible to get a smooth clean finish and looks cheap.”

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Posted 5 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 5 years ago

“I have placed the order with Iconiclights. The service is very fast and i got all my items on 3rd day of placing the order. The droplet drums are very beautiful and elegant. and so is the spiral shades. The up-lighters are great but not very bright, especially if you have big room.”

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Posted 5 years ago

“Good quality for a small price. Also delivered very earlier than expected.”

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Posted 5 years ago

“My lights arrived very quickly, one of my glass light shades was broken when we opened it but I phoned up with no trouble & explained what had happened & Iconic lights sent me out a new one straight away with no trouble. Very good service & a very good price Thank you”

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Posted 5 years ago

“Fast delivery and pleased with our purchase”

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Posted 5 years ago

“Really quick delivery and great quality!”

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Posted 5 years ago

“Beautiful lamp! Quick and easy to put together and really expensive looking. I have received a lot of compliments about it.”

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Posted 5 years ago

“Smart lighting easy to install and at a good price”

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Posted 5 years ago

“Lights that were purchased look amazing. However there were some small shards of glass in the lights and one came with no fixings. Very fast delivery would probably use again.”

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Posted 5 years ago

Please accept our apologies. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 5 years ago

“Brilliant service and item exactly as seen . Very happy”

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Posted 5 years ago

“great service beautiful light”

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Posted 5 years ago

“the lights look lovely, so for that I would mark them a good/very good; the speed of delivery was also a good/very good the quality of the lights, i am not so sure, hence giving a poor; the lights seem to overheat very quickly (even with a 30W recommended bulb) and the heat generates a burning smell, which doesn't reassure much. Liaising with customer services to see if there is a fault in the lights hence the heat/smell issue.”

Helpful Report

Posted 5 years ago

We are sorry to hear you are not happy with your purchase from us. Please do contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 5 years ago

“Beautiful lampshade, so pleased with it.”

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Posted 5 years ago

“Couldn't be more pleased. About to order two more tiffany shades. Delivery spot and and brilliant customer service. Thank you. Jan Dobson”

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Posted 5 years ago

“Delivery and ordering were very quick and my lamps were perfect. Better than expected. Definitely will become a frequent customer. All is taken care very carefully by the Iconlights team.”

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Posted 5 years ago

“Received a light with a crack in one of them. Queried it out if hours & got an immediate response sending a replacement.”

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Posted 5 years ago

“Lovely lights at very reasonable price. Small problem with ine was dealt with immediately. Would definitely use again”

Helpful Report

Posted 5 years ago

Iconic lights is rated 4.5 based on 4,679 reviews