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Iconic lights Reviews

4.5 Rating 4,679 Reviews
87 %
of reviewers recommend Iconic lights
4.5
Based on 4,679 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Iconic lights.
How is Iconic lights returns process?
(3 years ago)
Greater than 55% of reviewers feedback is Iconic lights returns process is easy.
(3 years ago)
C-

Returns - Average

57.14%
Industry Average
Disappointed with self -assembly shades...ceiling pendant shades received..ordered lamp shades..liked the bases so kept them and discarded the shades...no return labels available for returns of shades. Will not be using this site again....Ev
- Anonymous
Disgusting attitude sent me wall lights cheaply made and bent and refused to pay for returns postage. Patronising customer services and was not helpful. Do not buy you will be robbed
- Anonymous
Good product but an arduous returns policy makes me reluctant to recommend to others. This aspect must be improved.
- Anonymous