Ideal Textiles Ltd Reviews

Name: Ideal Textiles Ltd
Address: 14 Eastmuir Street, Glasgow
Rating: 4.82

4.8 Rating 2,705 Reviews

96 %

of reviewers recommend Ideal Textiles Ltd

4.8

Based on 2,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01417789462

Email:

support@idealtextiles.co.uk

Location:

14 Eastmuir Street
Glasgow
G32 0HS

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Ideal Textiles Ltd 5 star review on 19th June 2024

Anonymous

Ideal Textiles Ltd 5 star review on 1st November 2019

Lorraine Norden

Ideal Textiles Ltd 5 star review on 31st October 2019

Debra Webb

Ideal Textiles Ltd 5 star review on 29th October 2019

Anonymous

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received my order yet !! When I tracked my order, it shows "Your parcel is on the vehicle for delivery" and this has been from 9 September till now !!”

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Posted 5 years ago

“I was very impressed with the service. I have not used this site before, but will definitely use again. My order arrived quickly and I really liked being informed appropriately when it would arrive. 😊”

Ideal Textiles Ltd 5 star review on 19th September 2019

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Posted 5 years ago

“I am very happy with the item I bought and very grateful for the service I have received. Thank you very much!”

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Posted 5 years ago

“Ordered 2 pairs of cushions on the evening, and by the time I woke up next morning I had an email saying they were dispatched. Even received an email from Royal Mail with the 2 hour time slot they were being delivered. Excellent communication from the start, quick efficient delivery and a beautiful product which is exactly what I wanted, the colours are perfect which is always a risk on line but paid off. I would definitely order from this company again.”

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Posted 5 years ago

“Excellent delivery and communication. Duvet cover is lovely quality, a slightly different colour to it picture, but that can’t be helped. Overall extremely pleased. Thank you”

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Posted 5 years ago

“Absolutely lovely. Material was nice and thick cotton. Good value. Thank you x”

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Posted 5 years ago

“Very easy to navigate round the website and informed me when my curtains were dispatched. Would recommend.”

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Posted 5 years ago

“Having received brand new curtains with a sizeable sticky blob on one of them I asked for a replacement pair. Communication was very poor with staff not able to give straight answers (I had 2 confusing emails that they were in stock & were being sent, then they weren’t as supplier was out of stock). During a phone call to then request a full refund & giving them my order no, staff then traced me on their records to an order with different curtains (reading me a different description on the phone) & advised me to return the faulty curtains & email them my postage receipt (which I did promptly & they confirmed they had received this). I was reassured I would receive a full refund for both curtains & postage promptly. I have received my refund today for the curtains only - no postage! Have had to make yet another phone call to be told that they will refund me today. No apology for my inconvenience from the lady which should be the most basic professional conduct! Not impressed, service rubbish & would definately not recommend.”

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Posted 5 years ago

“Good delivery time scale. Informed all the way through. Pleased with product great quality.”

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Posted 5 years ago

“Really good quality towels...like the silver stripes, they look very posh!”

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Posted 5 years ago

“Lovely curtains and cushions cover”

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Posted 5 years ago

“Really pleased once again with my purchase . And customer service was excellent !😊”

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Posted 5 years ago

“Easy to order. Kept me informed of order status. Received quickly. Excellent price and lovely item. Will use Ideal Textiles again.”

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Posted 5 years ago

“Love the dinosaurs, but blanket not very thick for the price”

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Posted 5 years ago

“Purchased some curtains, just the ones i was looking for. Amazing customer service, really quick dispatch and delivery. Would definitely recommend!”

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Posted 5 years ago

“Easy ordering and reliable delivery.”

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Posted 5 years ago

“Quick, prompt delivery. Duvet is absolutely beautiful - very happy with my purchase”

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Posted 5 years ago

“I am very pleased with my recent purchase of Armitage duvet set, matching bedspread and cushions, absolutely stunning looks exactly as it does in the pictures, colour and quality are excellent, delivery was fast and company kept in touch with updates, will definitely buy from this company again.”

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Posted 5 years ago

“was as described and prompt delivery good value for money”

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Posted 5 years ago

“After much research I have been delighted with the single bedspread I purchased from Ideal Textiles that arrived today. It is certainly ideal in fit, colour, design, texture, quality and price.”

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Posted 5 years ago

Ideal Textiles Ltd is rated 4.8 based on 2,705 reviews