Ideal World Reviews

Name: Ideal World
Rating: 1.54

1.5 Rating 376 Reviews

12 %

of reviewers recommend Ideal World

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Metrics

1.5

Based on 376 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ideal World 1 star review on 25th January 2025

Anonymous

Ideal World 1 star review on 16th July 2024

Mick

Ideal World 1 star review on 20th August 2021

Disgruntled Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I do not like the new ideal world, its a load of rubbish”

Helpful Report

Posted 1 year ago

“Was looking forward to the new Ideal World but what a disappointment, awful old fashioned cloths, the presenters spend to much time on one item till I am so bored listening to them I turn off not that I will be buying any of the fashion items, where are the old models , probably saw the fashion and decided to leave, very disappointing.”

Helpful Report

Posted 1 year ago

“Hopeless. Oh dear the “new” Ideal World is beyond awful! I was a long time customer previously and bought many many items of fashion, electrical items etc. Now they sell boring old fashioned over-priced clothes with absolutely no style. The presenters ramble on & on & on for ages over ONE item be it a watch or a walking stick until boredom surely causes most viewers to switch off. I don’t even bother to tune in any more - it used to be a great shopping channel with interaction between the presenters and the models now it’s one model doing her best to rave over some truly awful expensive old fashioned item of clothing. There really is a limit on how many faux fur trimmed kimonos or watches or walking sticks a person needs!”

Helpful Report

Posted 1 year ago

“I've watched the new version of ideal world and can honestly say that I've never seen such a load of rubbish being sold”

Helpful Report

Posted 1 year ago

“Poor presenters who at times sound like market traders . Absolutely shocking studio filming . I’m sure a better quality could be achieved on a camera phone . Products look like the end of line and the studio sets look amateurish.”

Helpful Report

Posted 1 year ago

“Ordered a flosser which didn’t arrive after 10 days, so o emailed the customer service. Once they eventually got back to me, they said that they had received my return and we’re going to refund my money…Which they did. Only thing is…I hadn’t received it, so who had opened my personal mail, to get the return label out…Then, I got another mail to say that my goods had gone missing in the post, so they were refunding me….Very strange. In between ordering the flosser, I also bought some mens aftershave…on the 26th of October. As of today…the 2nd November…it still hasn’t been despatched…I wouldn’t be surprised if it also went “missing”, and I get another refund. Not a patch on the old IW…in terms of products, which mostly appear to be cheap items, delivery….or communication. I doubt that I’ll be ordering anything else…Which is a shame.”

Helpful Report

Posted 1 year ago

“Bought a product from Ideal World Shopping. Everything went well Item was fine dleivered quickly etc until it developed a fault. Now Ideal World are not intersted as my item was purchased though the Ideal World which went bust. The new Ideal World will not help. Can not get in touch with the manufacturer. I have sent numerous requests to try to arrange repair to date nothing. I should of just gone to a high street shop. Beware.”

Helpful Report

Posted 1 year ago

“I have been watching the new revamped show and I can honestly say it is terrible. The presenters, the products the picture quality. I can't see how they sell anything.”

Helpful Report

Posted 1 year ago

“Waited 12 days for mirror dash cam sill not received it customer service engaged if I can't get though I will take it further quick enough to take orders and your MONEY the ones who take the orders can't put you through to customer service never buy anything of this mob again”

Helpful Report

Posted 1 year ago

“Not the same quality of goods ,dont seem to have some of the good brands Ideal World has been known for ,been shopping with them for many years but not happy with what I've seen so far!”

Helpful Report

Posted 1 year ago

“I am so angry with this company. Since they went bust regular flexi payments have been going out of my account so I thought everything was ok. To my amazement I have received a letter from a Debt Recovery company claiming I owe Ideal World £41.40. This letter arrived on Saturday but I will be on the phone first thing Monday to try and sort out what is happening. I am never late with paymenys to anybody so am very annoyed. Will never buy anything From Ideal World again”

Helpful Report

Posted 1 year ago

“My review is a positive one as I always manage to sort out any problems with my orders received prompt refunds and updates when orders are late arriving. Sorry to learn of the demise of the channel and hope it will eventually return 😃”

Helpful Report

Posted 1 year ago

“Purchased sunglasses they arrived very poor quality £62.00 so I returned them via asda to you this was a week before they went into administration, they must have known they in were difficulties but carried on selling goods regardless,so I don't expect I'll see my refund. It's time something was done about companies still trading when they are in dire straits disgusting.”

Helpful Report

Posted 1 year ago

“Returned a £100 item the same day they went into administration. No warning, nothing. Absolutely disgusting selling to customers when they must have known this was going to happen.”

Helpful Report

Posted 1 year ago

“Disgusted they have taken £600 for garden furniture which I have not received they must have known they where going into administration when they where still selling to customers”

Helpful Report

Posted 1 year ago

“I made a purchase before the company went bust and the return was on its way back before they come off are. My return parcel as far as I am is being held at the Asda to you depot as it can't access ideal world to take back the returns. I am not holding much hope if getting my money back for the return I think this is shocking for everyone in the same boat as myself I contacted the email address provided on the site and the response was we will be back in touch with you.”

Helpful Report

Posted 1 year ago

“Ordered on Sunday shut down on Monday so now I'm 179 out of pocket with no response no product no correspondence from this company what about my money you have taken and given me no explanation. Just take a customers money and run discusting service”

Helpful Report

Posted 1 year ago

“Just shutting down without no respect to the customers and with out those they would be shut down for good”

Helpful Report

Posted 1 year ago

“Where is Elizabeth Grant products?? Very disappointing and please STOP with theviver sell of watches!! Every night!! Your viewers are not collectors so only need 1 or 2.....boting boring boring.”

Helpful Report

Posted 1 year ago

“they dont adhere to delivery instructions just cancelled order”

Helpful Report

Posted 1 year ago

Ideal World is rated 1.5 based on 376 reviews