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Igloobooks.com Reviews

4.6 Rating 849 Reviews
90 %
of reviewers recommend Igloobooks.com
4.6
Based on 849 reviews
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Phone:

01604 950550

Email:

Customerservice@igloobooks.com

Location:

Igloo Books Ltd Cottage Farm
Northampton
NN6 0BJ

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Anonymous
Anonymous  // 01/01/2019
Very happy with the service and delivery
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Posted 8 years ago
The order I placed was dealt with and dispatched very promptly.
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Posted 8 years ago
Very much! Esspecially my kid)
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Posted 8 years ago
Absolutely over the moon with the personalised book I ordered for my sons 1st Christmas. It's absolutely gorgeous and the book itself is such good quality. Will definitely be recommending to friends and family! Will be ordering again. Thank you!
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Posted 8 years ago
Quick delivery
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Posted 8 years ago
Two books i ordered went out of stock so was sent on 2 more and a complimentary one but already have them. Would have been better to ask if would want these or refund instead of just sending them on. So now have paid for 2 books that My daughter already has
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Posted 8 years ago
Easy to order and quick to arrive
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Posted 8 years ago
My order was delivered in a few days. Very happy with the service.
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Posted 8 years ago
The are excellent, great value, will buy again.
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Posted 8 years ago
They didn't have the book I required, I asked them to cancel my order and refund the money. A week has gone by and the money still hasn't been refunded into my account.
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Posted 8 years ago
Speedy delivery, though an item was missing, but when I brought this to their attention, they immediately apologised and sent the missing book.
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Posted 8 years ago
I ordered 3 Song Sound and 2 Super Sounds books. Delivery was less than 2 days. One book didn't play and one book was not a Song Sounds book. Customer Service Department were excellent, apologised and I was told to keep the books and they would send replacements. As one was out of stock I chose another at the same price and they arrived the following morning. Buying direct from the company was even cheaper than Amazon. I will certainly be buying from Igloobooks again.
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Posted 8 years ago
My order came the next day. I was very pleased ad was mot expecting this. Items came in excellent condition.
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Posted 8 years ago
One book was missing. Had to contact to point this out although they said they had e mailed to say book ordered was unavailable. Did not receive this e mail. Replacement sent by return.
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Posted 8 years ago
Excellent service , great value
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Posted 8 years ago
Very impressed with how quick your service was
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Posted 8 years ago
I am sorry to inform you that after writing a great review for your children's books, i have to let you know that they were not exactly as advertised. The music was not accompanied by a singing voice, just the music. I previously bought one in a store which did have singing and thought that what I ordered would be the same. That is my only complaint, since the qualit of the books was excellent.
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Posted 8 years ago
The book I wanted, amazing quick delivery!
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Posted 8 years ago
Excellent choices at reasonable prices. Fast delivery and well packaged. Will use again.
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Posted 8 years ago
A delay in my orde then wrong books in the delivery and two just haven't arrived. I have sent two or three emails to Tsehay Lambert and Sarah Long to complain and to ask for a refund for the missing items and have heard nothing back. Shocking, really. I will not be shopping with you again.
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Posted 8 years ago
Igloobooks.com is rated 4.6 based on 849 reviews