ihoverboard.co.uk Reviews

Name: ihoverboard.co.uk
Rating: 3.37

3.4 Rating 254 Reviews

58 %

of reviewers recommend ihoverboard.co.uk

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Metrics

3.4

Based on 254 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“scammers..... Never ever ever buy from these people i ordered a scooter for £299 over a month ago . No scooter No refund of my money They should be closed down scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers”

Helpful Report

Posted 4 years ago

“ITS A SCAM!!!! Stay clear!!!! I decided to order from here as it stated it would arrive within 2-3 days in the UK, it was £20 cheaper than another popular website so I thought why not.... BIG MISTAKE. As I made the payment I saw the Chinese writing and thought oh no! Seeing as it claimed to be a co.uk website and coming from the uk. Two weeks later I had nothing and couldn’t see the tracking number on the Dhl website. I finally received it only to plug it in to see that it’s not working. The look on my daughters face is simply heartbreaking!!! PLEASE DO NOT ORDER. I wish I had checked the reviews but the website, YouTube videos and Facebook looked soo legit! Only way of getting my money back is through PayPal.”

Helpful Report

Posted 4 years ago

“Don’t ever use this company first time placed an order paid £299.00 for a scooter and it came broken i have asked for a full refund telephone number never works no response from emails no response from live chat services horrible”

Helpful Report

Posted 4 years ago

“Ordered a pro scooter which took more than the required days to arrive upon arrival only to realise that the scooter is broken this is meant to be a gift but its a shame The customer service number doesnt connect neither the live chat no responses i have sent numerous mesaages and tried to ring this is a bad service”

Helpful Report

Posted 4 years ago

“Shocking company. Tel number out of service. No response to emails. Product arrived with wrong charger. They are still accepting orders on website but appear to be going bump. Avoid”

Helpful Report

Posted 4 years ago

“DO NOT BUY FROM THEM”

Helpful Report

Posted 4 years ago

“Basically charged me for 3 scooters and sent a pack a facemasks. Wouldn't issue refund and tried to charge £80 for masks. Thanks to PayPal for sorting this out. Avoid them at all costs.”

Helpful Report

Posted 4 years ago

“Basically they take your money don't deliver and delay on refunding. Oh and try to charge you £80 for masks you never wanted. Avoid!!!”

Helpful Report

Posted 4 years ago

“Broken faulty product arrived. £139.99 and almost 2 months later no replacement, no refund arranged. Broken plastic parts were not in the box, the item packaged was already broken. The manual is a collection of English words. Doesn't make sense. The Chinese warning voice message plays when switched on.. There are much better companies supplying better product. I should've read the reviews!”

Helpful Report

Posted 4 years ago

“Still waiting for my product... customer service is the worst as they do not contact you back. I wish I had seen the reviews before hand as I'm still waiting for my product, so now I have set my mind to either not receiving the product or if I do it's fake, remade, faulty, second hand or I'll recieve and empty box with just the wheels. 279.99 down the drain and the company is somewhere in china..... Lol I guess I wont forget 2020.... everything is backwards. Also dont believe any reviews with 5 stars, I believe that's their team trying to pull wool over your eyes”

Helpful Report

Posted 4 years ago

“They are scammers did not receive my product and took my money I cant get help of them through live chat phone number does not work it's a Chinese gang ripping people off stay well away from them I list 350 pounds DO NOT BUY FROM THEM”

Helpful Report

Posted 4 years ago

“I tell ye what went wrong you sent out a faulty scooter to my son that hasn't worked from the day he opened the box and told him to send pictures of the charger I'm putting this all over Facebook by the time im done you wont be able to sell anymore bullshite to anyone that money came out of my sons pocket hes 14 scumbags of the highest order”

Helpful Report

Posted 4 years ago

“So i bought a scooter which was £279.99 and it came with 10 face masks. Its now been two weeks and i still havent recieved my product even though it stated 2-4 days in the uk and i think 4-6 from germany. I have now filed a complaint and they kept telling me to keep the face masks but there only going to refund me £254.99 i said no i want a full refund and i have just recieved the 10 face masks and no scooter DO NOT BUY FROM IHOVERBOARD BIGGEST SCAM!”

Helpful Report

Posted 4 years ago

“I bought a hoover board on the 15th may 2020 I haven't received any info so far !!!!!!!!”

Helpful Report

Posted 4 years ago

“The hoverboard we bought doesn’t work! The telephone number on you site doesn’t work! Your lice chat doesn’t seem to work! What should I do!”

Helpful Report

Posted 4 years ago

“The hoverboard we bought doesn’t work! The telephone number on you site doesn’t work! Your lice chat doesn’t seem to work! What should I do!”

Helpful Report

Posted 4 years ago

“The hoverboard we bought doesn’t work! The telephone number on you site doesn’t work! Your lice chat doesn’t seem to work! What should I do!”

Helpful Report

Posted 4 years ago

“China Ware, Betrüger!Finger weg! E-Bike für mein Sohn gekauft, kam defekt, zurück geschickt zur Reparatur, 3 Wochen gewartet,kam wieder defekt. Kommunikation mangelhaft! versuchen dich zu manipulieren mit allen Mitteln, Hauptsache sie schicken dein Geld nicht zurück! Ich Warne alle! Meine 280€ sind weg! Jetzt schreiben sie mir noch mal zu Reparatur zu schicken auf eigene Kosten 24€! Das Volk ist einfach nur UNVERSCHÄMT !”

Helpful Report

Posted 4 years ago

“Ordered 2 scooters a week ago said they would be here in 2-3 days paid £560 and the tracking number gave is not a dhl tracking number have emailed so many times about this and had no reply!!!!!!”

Helpful Report

Posted 4 years ago

“I've emailed and even been not on the live chat and had no response I ordered the hover board and cart bundle I have received the cart but no hover board! I'm not very happy and I am going to have one unhappy little bit on his birthday!!”

Helpful Report

Posted 4 years ago

ihoverboard.co.uk is rated 3.4 based on 254 reviews