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iLite Lighting Reviews
3.7
Rating
3
Reviews
67
%
of reviewers recommend
iLite Lighting
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"Had a 2 month wait for delivery, very little communication, excuses every time I chased. Tried to cancel order, told me to accept the order as it had left the warehouse when it hadn\u2019t, arrived days later without the complimentary bulbs and arrived damaged. A hassle to return and charged me \u00a320 for the pleasure of it all. No lights, rubbish response from the team of inexperienced customer service people and.... they have now claimed I was abusive to staff ( I assume via email as I\u2019ve never been there) to try to discredit me. \r\n\r\nShame they are so incredibly immature and unprofessional the way they deal with customer issues. Have a look at their \u2019replies\u2019 to any negative review on Google and you\u2019ll see what I mean. \r\n\r\nNot people you ever want to deal with. \r\n\r\nNever mind the fact the quality of the product was cheap China rubbish with scrapes, poor fittings and awful colours.! I\u2019d not hang those lights in ANY home of mine!"
Taralyn
"Had a 2 month wait for delivery, very little communication, excuses every time I chased. Tried to cancel order, told me to accept the order as it had left the warehouse when it hadn\u2019t, arrived days later without the complimentary bulbs and arrived damaged. A hassle to return and charged me \u00a320 for the pleasure of it all. No lights, rubbish response from the team of inexperienced customer service people and.... they have now claimed I was abusive to staff ( I assume via email as I\u2019ve never been there) to try to discredit me. \r\n\r\nShame they are so incredibly immature and unprofessional the way they deal with customer issues. Have a look at their \u2019replies\u2019 to any negative review on Google and you\u2019ll see what I mean. \r\n\r\nNot people you ever want to deal with. \r\n\r\nNever mind the fact the quality of the product was cheap China rubbish with scrapes, poor fittings and awful colours.! I\u2019d not hang those lights in ANY home of mine!"
Taralyn
"Had a 2 month wait for delivery, very little communication, excuses every time I chased. Tried to cancel order, told me to accept the order as it had left the warehouse when it hadn\u2019t, arrived days later without the complimentary bulbs and arrived damaged. A hassle to return and charged me \u00a320 for the pleasure of it all. No lights, rubbish response from the team of inexperienced customer service people and.... they have now claimed I was abusive to staff ( I assume via email as I\u2019ve never been there) to try to discredit me. \r\n\r\nShame they are so incredibly immature and unprofessional the way they deal with customer issues. Have a look at their \u2019replies\u2019 to any negative review on Google and you\u2019ll see what I mean. \r\n\r\nNot people you ever want to deal with. \r\n\r\nNever mind the fact the quality of the product was cheap China rubbish with scrapes, poor fittings and awful colours.! I\u2019d not hang those lights in ANY home of mine!"
Taralyn
"Had a 2 month wait for delivery, very little communication, excuses every time I chased. Tried to cancel order, told me to accept the order as it had left the warehouse when it hadn\u2019t, arrived days later without the complimentary bulbs and arrived damaged. A hassle to return and charged me \u00a320 for the pleasure of it all. No lights, rubbish response from the team of inexperienced customer service people and.... they have now claimed I was abusive to staff ( I assume via email as I\u2019ve never been there) to try to discredit me. \r\n\r\nShame they are so incredibly immature and unprofessional the way they deal with customer issues. Have a look at their \u2019replies\u2019 to any negative review on Google and you\u2019ll see what I mean. \r\n\r\nNot people you ever want to deal with. \r\n\r\nNever mind the fact the quality of the product was cheap China rubbish with scrapes, poor fittings and awful colours.! I\u2019d not hang those lights in ANY home of mine!"
Taralyn
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Anonymous
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01/01/2019
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Abrham
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“
Great service, great wall lights! Thanks for the great cooperation!
”
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Posted 4 years ago
Anonymous
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“
Great service, great wall lights! Thanks for the great cooperation!
”
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Posted 4 years ago
iLite Lighting
is rated
3.7
based on
3
reviews
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