“WORST EXPERIENCE! ALMOST 1 MONTH AND STILL NOT RECEIVED. You cannot phone them, they don't reply on email! They have a whatsupp bot that helps absolutely nothing! My order has been with iMile since +-15/09/24 its already 07/10/24 my order was supposed to be deliverd 28/09/24 and there is still no delivery timeframe 07/10/24 so it takes them a month and longer to deliver an item! Will never recommend them!”
“If I could give 0 stars I would!!
Worst company ever
Their delivery time is way too much even though you wait they can not even give you a straight time or DAY !!
They expect you to be home to receive the delivery from the day you ordered to 10 days after ! And 24/7
And when you tell them please tell me in advance or schedule they don’t even listen !!!
I even called the company to reschedule as the delivery was super superrrr rude
And asked them to put it for Saturday as it is my day off and I can get it they said yes sure
Saturday comes guess what
They say they put it for Monday and even I should wait as there is no one to do it for today or I should get it myself !!!
Myself?!!?
So what are they doing?”
“Worst company ever aibo the customes are so high I have ordered my orders are 1700 and my customes is 431 no ways, Shein please brack aramex or fast ways couriers”
“Parcel said attempted delivery went out for delivery in Brisbane and I live in the Gold Coast which is a hour away, delivery was out for 10 minutes then said it couldn’t be delivered.
They literally didn’t even try to deliver it, they only have a WhatsApp contact chat which times you out.
No pick up address no other contact details, this is appalling I don’t know why any company would use them.”
“This is bad experience ever I have get in my life they are conected company with SHEIN first of they never can find adress system just not working good after costumer as service call me they confirm location and date for 28 and they call me again in 28 for confirm me date and tell me if we can we bring it today after they without my premission change date for 29 🙄 another level sheet is curier system they don’t have even small polite I ask curier wich office he take my order and office Wich time close and he tell me I can check it In goggle this company is ashame of dubai”
“1 star is generous.
uncontactable via phone, emails aren’t answered, updates suggest delivery has been attempted twice and yet no knocks at the door and i was home the whole time, no letters left for collection…
how is this company operating? it’s as if they are stealing everyone’s packages…
i didn’t even have choice to choose who was delivering my package and now is it just $140 down the drain?”
“The worst company ever. Their delivery guys are so rude with the worst attitude ever. They don't deliver on time. When you talk to them, they hang up the phone.
I suggested that no one deal with them.”
“I hate this company I don't know why shein is associating with them, I paid my tax for my order I think the best thing is to also report them to sars because they take our money yet the service is horrible 😒”
“Pathetic Experience.Items never delivered and not even attempted. They just bluntly Kept saying that the address does not exists and no phone was included. Wherein, they never attempted to call me or text me. Customer care dont even reply to the calls.Disgusted with the services.”
“Items never delivered and not even attempted. They just bluntly said that the address does not exists and no phone was included. What a joke, they never attempted to call me or text me”
“My items came to my location but not wait without delivery take the items back with him and system showing your items delivered. Worst company. And Imile customer service sent mail that your parcel we sent back to seller. And the end my 700 dirham items stolen by Imile delivery person.”
“The worst courier I ever heard about. Paid my duty the 4th of September 2024. They send everyday whatsupp I did not pay. Tried to phone NO ANSWER. Send e-mails NO REPLAY. My parcel is still not delivered. If I want to pay again on the app it states PAYMENT PAID SUCCESSFULL. What now??????????”
“I am absolutely dusgusted that this company can get away with same message that
most are recieving.. delivery has attempted failure.The main reason is due to insufficient address/phone number/no one at home when delivery etc.
Of course there is no contact number and zero reply to emails.
How stupid do you think Australians are, you clearly are stealing parcels. Wake up Shein. Go back to your previous carrier where there never was a issue.
I will be contacting consumer affairs.”
“Everything .
The 2 parcels were returned as driver stated incorrect address when it is the correct address and no other courier company has trouble finding my address.
The driver did not even attempt to call me upon arrival. Or leave a note.
Attempted to call iMile and no answer. Numerous emails no reply. Did the reschedule online no confirmation .I've list 2 parcels sender has no idea receiver has no idea and the courier is uncontactable
Avoid using this company”
“This is a shell company running a gig (non) delivery operation. Parcels are dumped, lost or stolen with no redress. The CEO of this operation is Luke Alfred Austin (DOB 26/5/1967) and his phone number is 0432 462 141. Their HQ is 11b 9-11 Ferndell St South Granville NSW 2142”
