“I just want to thank Dudu from Incredible Connection Gateway for the fantastic service she has given me with my damaged laptop. She went above and beyond to rectify my warranty and help me get my laptop repaired. She is a huge asset to the brand. Thank you Dudu. Just like that you have made me a lifetime incredible connection customer.”
“I ordered a tv online, completed payment and recieved an email confirmation. They emailed me to update my account name and surname to match the id picture for the tv licence which i did just for them to email me again saying the product is out of stock. Now a refund takes 7 to 14 days”
“Excellent assistance! The man helping me, whose name escapes me, he is light skin, wears glasses, and provides excellent customer service. He pays such close attention to detail that he even complements you.”
“Fantastic service I went to incredible connection mall of Africa wanted to purchase a cellphone which they didn’t have in stock had to be bought online and honourable TK assisted me with the purchase online instore and the phone was delivered within 2 day good service thank you very much”
“Good service at Incredible Connect Mall of Africa, i was assisted by Matome Nawa loading my microsoft office and setting up my Dell laptop. We had great conversation and i even forgot about my other appointment because I felt at Home. What a wonderful guy”
“Matome at the Mall of Afrika is a gem. I had a mouse problem. He assisted me in a flash.
Justice, also one of the employees at the shop, promptly referred me to Matome.
The service by these two above mentioned employees was very good. They must keep it up!”
“I visited Incredible Connection Westville Pavillion mall. I was assited by the lady called Samukelisiwe, she delivered an exceptional customer service she assisted me get my new phone, very helpful, calm and friendly. I really wanna thank her for such service and the store staff are very helpful and friendly too. Well done Incredible Connection Westville Pavilion you guys are doing an Amazing Job. Bravo!!!”
