“I have ordered an item on 24/11 and have not received it 10 days later. It is impossible to reach anyone in the customer service department. I have tried all the options given repeatedly, but to no avail. This company should get a zero star rating.”
“Was helped by Gideon, who went out of his way to explain to me the best deals the store had to offer. He is very friendly young man and has knowledge about the appliances being sold.”
“Thank you very Gideon from Incredible Connection Potchefstroom for giving the best service for my Vodacom contract application...you are the best service provider I can stand with”
“I received very friendly, helpful service from all the staff, especially Nate, at Incredible Connection in South Coast Mall, KZN. I needed a particular product in time for my husband's birthday which was 8 days away - Nate sourced the product for me from a store in Gauteng, placed the order and promised that he would have the gift here in time for the birthday which he did. Nonhlanhla (aka Watha) processed my payment at the tillpoint and was also very sweet and helpful.
I received notifications throughout the week to keep me posted as to where my order was on the road. I will definitely shop at IC - SC Mall, again.”
“I would rate them zero stars if I could. Spend R30k on an iPad. Their tracking is a joke, their customer service is useless and snarky and when you do get an sms from their courier saying your package is out for delivery that day it does not show up! Worst company ever”
“I had a very good and professional service from Lebogang and Claudia from Incredible Connection Potchefstroom. You guys were very good and I am pleased with the service I received and the cellphone I bought. Keep it up guys”
