“I received very friendly, helpful service from all the staff, especially Nate, at Incredible Connection in South Coast Mall, KZN. I needed a particular product in time for my husband's birthday which was 8 days away - Nate sourced the product for me from a store in Gauteng, placed the order and promised that he would have the gift here in time for the birthday which he did. Nonhlanhla (aka Watha) processed my payment at the tillpoint and was also very sweet and helpful.
I received notifications throughout the week to keep me posted as to where my order was on the road. I will definitely shop at IC - SC Mall, again.”
“I had a very good and professional service from Lebogang and Claudia from Incredible Connection Potchefstroom. You guys were very good and I am pleased with the service I received and the cellphone I bought. Keep it up guys”
“We searched for a PS5 Vodacom contract deal and saw a deal from Incredible Connection. I phoned the store and a salesperson Gideon explained how. We visited the Potchefstroom Store and first salesperson we chatted to was Gideon. His customer service was professional and excellent. We left the store with our PS5. Thanks for your excellent customer service Gideon. Mr and Mrs Myburgh.”
“Being in my 60's...I always feel threatened by the "forever changing " technology.
But at the branch in Paarl I was helped by Daryl when I had a problem with my laptop.
He explained to me in terms I could understand,without making me feel uncomfortable or stupid.
It is the second time in a short period that I had the similar approach by a salesman from the same branch,when I needed a memory card for my cellphone....unfortunately I can't remember his name.
You young generation staff surely knows how to deal with our older generation.Well done
Nazli”
“My name is Wiseman from Bryanston and I was very happy to get an excellent service from Collen at Incredible Connection Fourways Mall i appreciate the good customer service from him.”
“Your branch at Mall of Africa was extremely helpful when I went in to enquire about one of your products. Your salesman Lerato Modise went out of his way to assist me and explain the product I was looking for. I left a satisfied customer.”
“I was at incredible connection table bay mall, on wensday 09th of March
That was my second visit in store and I got the most professional assistance from one of there staff members.. Chardenway
Best customer service 100%”
“Whale coast mall store's got excellent customer service, was helped by a young lady Nerina, service was excellent defnitely know her products, i bought a 20k laptop got the best service from her and the tech guy Andri. Keep up the good work.”
