Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,005 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,005 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful rug. Shipped safely. Communication/speed of shipping were less than perfect. (Could be Covid. Not sure.)”

Helpful Report

Posted 4 years ago

“The two rugs arrived today in perfect condition and they are gorgeous! I could not be more pleased had I picked them out in the store in person but since I am in Pennsylvania and you are in Texas, I had to rely on the Internet. The help I received in choosing them was very courteous and patient. Thank you very much and I highly recommend Incredible Rugs and Decor!”

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Posted 4 years ago

“Great experience”

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Posted 4 years ago

“Great!”

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Posted 4 years ago

“The site is easy to use and the rug descriptions are accurate.”

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Posted 4 years ago

“Real people who were real helpful. What an excellent surprise. Very very happy with the sales team.”

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Posted 4 years ago

“I found exactly what I was looking for, the website functioned easily, and to cost was exactly as advertised. Thank you!”

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Posted 4 years ago

“Love the design and outrageous wonderful colors!”

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Posted 4 years ago

“Prompt customer service and great quality rugs”

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Posted 4 years ago

“Love the runner. It is exactly what I was looking for. Plan to order 2 larger rugs of the same design soon.”

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Posted 4 years ago

“Ordering merchandise from IR&D always a pleasurable experience. Topnotch website, second to none!”

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Posted 4 years ago

“Great ordering experience and the rug is as beautiful as it looked online!”

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Posted 4 years ago

“Great rugs, people and service. Very patient and helpful, got EXACTLY what we wanted.”

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Posted 4 years ago

“Amazingly fast service and prompt responses”

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Posted 4 years ago

“Great prices!! Easy process to order!”

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Posted 4 years ago

“I just ordered a couple of rugs. My experience with the gentleman I worked with was nothing short of excellent. He was extremely knowledgeable, patient, and very helpful. I hope the company understands how fortunate they are to have such a high caliber employee. During these changing times it's good to have someone like him representing your company. And no, I've never met the gentleman and we're not related!”

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Posted 4 years ago

“I like the search features for the rugs. They arrived fast and communication with the company was prompt and answered my questions quickly.”

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Posted 4 years ago

“The past several months we've been shoping for a rug that seemed non-existing. While at Lowes Home my wife found the perfect carpet. Because we were completely satisfied with our purchase, we order another carpet direct from the distributor's website and we found another carpet that met are requirements. After ordering the carpet I got an email from the owner (Steve Aijian) thanking me for the order, giving me his contact info. I am very satisfied with the quality of the product and the customer service.”

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Posted 4 years ago

“They are keeping me informed of the status of my order. Can’t wait to get the rugs!”

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Posted 4 years ago

“Professional & friendly customer service.”

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Posted 4 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,005 reviews