Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 3,992 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the rug I ordered and the speedy delivery!”

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Posted 4 years ago

“Shopping on this site is very easy. The rugs are beautiful and of a high quality.”

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Posted 4 years ago

“price and rug was delivered on time”

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Posted 4 years ago

“My beautiful rug arrived fast, sealed and in perfect condition.”

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Posted 4 years ago

“Great service with personal attention. Have ordered every rug in our house from incredible rugs and decor. Fantastic!”

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Posted 4 years ago

“Great selection and pricing. Excellent customer service!”

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Posted 4 years ago

“good communication letting me know the transaction had been transferred to the rug manufacturer”

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Posted 4 years ago

“The rug was delivered well packaged and in a very short time. I had seen the rug at a discount retail store but when I returned to get it, it had been sold. I found it on Incredible Rugs and Decor website and it was priced below what I would have paid locally, PLUS, it arrived at my front door!!! No lugging home!”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“I spoke to a very helpful customer service representative about a price match. He was able to do it, and it went very smoothly.”

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Posted 4 years ago

“Great quality. Great price”

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Posted 4 years ago

“I had been searching this rug for best price. I needed 2 of them. I got lucky black friday. The best price on the internet. I ordered. Got a very nice email stating they were backordered...bummer but that's ok. Then another email saying my rugs were being shipped. I recieved them today instead of Jan 6. I am delighted with the customer service,and I love the rugs that match the other rug that I already had. Thank You.”

Incredible Rugs and Decor 5 star review on 11th December 2019

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Posted 4 years ago

“I a very satisfied with the quality and price of my area rugs. However, it has taken longer to be delivered than promised. This is disappointing”

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Posted 4 years ago

“They should change their name to Incredible Rugs, Decor and Service. Best service, follow-up and professionalism I have encountered this year. Under promise and over deliver...my rug came in well before I expected in great condition.”

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Posted 4 years ago

“The rug is beautiful and arrived on time. The company was very proactive with shipping information. Customer Service is very responsive..”

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Posted 4 years ago

“Rug more beautiful than expected. Service was excellent. Packed so well. Would order again. Thank you Susie Q”

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Posted 4 years ago

“Emily was so helpful on a back ordered rug ~ I will definitely be shopping with you again!! thank you!!!”

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Posted 4 years ago

“Easy to purchase from and quick shipping.”

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Posted 4 years ago

“I was happy to find a lighter cream rug with a black border that wasn’t for outdoors or a rough sisal texture like some other companies. I was lucky to find it on sale because it is expensive. They are too expensive I think for a 5 by 8 but I can’t find anything else online that seems to match my decor. Hopefully it will be ok when I get it and size wise too. Seems to ship in a good time frame.”

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Posted 4 years ago

“Lots to choose from”

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Posted 4 years ago

Incredible Rugs and Decor is rated 4.7 based on 3,992 reviews