Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,518 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,518 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unbelievable product! It took our windows project from unfeasible financially to affordable, energy-efficient, and soundproof which was more than we could have ever asked for. The inserts were 1/4 of the cost of replacing the windows.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Arica, Thanks for the review. We are so happy our inserts have provided the cost-effective solution you were looking for. We truly appreciate the business and are grateful for the feedback.

Posted 2 years ago

“They fit very well. They do decrease the external noise by a minimum of at least 60%. I highly recommend them. I'm on a busy street and this is fantastic for cutting noise level.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Susan, Thanks for taking the time to leave a review. We are so happy to hear that the inserts have helped with the street noise. It is amazing what a little quiet can do, right? Thanks again for the recommendation and the feedback.

Posted 2 years ago

“Windows fit exactly in the frames and are so clear I keep hitting my nose looking though them.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Kevin, Thanks for the review. Besides energy savings and noise reduction, the thing we are most proud of is our unobtrusive design. The clarity of the optical grade acrylic used in our inserts is certainly a major part of this design. Being clearer than glass, the inserts do not interfere with the look of the existing windows or the view to the outside. Of course, you may have to clean a few "noseprints" from time to time. Thanks again for the feedback.

Posted 2 years ago

“The sound reduction is fantastic on our acoustic window insert. We live on a busy road and had a very large 3-window length insert made and it fits fantastic and does an amazing job. It helps my wife sleep at night and that was worth every penny.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Nick, Thanks for taking the time to leave a review. We are so happy to hear that the inserts have brought you the quiet you were looking for. Sleep is definitely worth a lot. Thanks again.

Posted 2 years ago

“I ordered the inserts because I’ve moved and the first thing I noticed in my new home is that there was a big construction close to my house. The inserts have really helped a lot with noise reduction and I’m happy to finally enjoy my new home.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Thanks for taking the time to leave a review. We are happy to hear that the inserts have been effective in reducing the construction noise. It is amazing what a little quiet can do, right?

Posted 2 years ago

“We have been nothing but pleased with the customer service and the acoustic grade window inserts we purchased. They made the purchase and receiving and installment process easy. The room is definitely quieter.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Debra, Thanks for taking the time to leave a review. We are happy to hear that the inserts helped bring quiet into your home. Thanks also for mentioning our customer service, as this is a point of great pride in our organization.

Posted 2 years ago

“I do not hear any of the neighbors dogs we have to get used to it being quiet cut out all the noise we don’t hear anything It’s one of the best things that we have done to our home the only problem is you don’t hear the crickets anymore and the thunder”

Helpful Report

(Self-Measure) - Posted 2 years ago

Chris, Thanks for the review. We are happy to hear that the inserts have helped bring some quiet into your home. Maybe you can use an app to give you the cricket and thunder noises you are now missing? Ha! Anyway, thanks for your feedback and your business.

Posted 2 years ago

“Customer service is very good. Informed, smart, communicative representatives helped me from initial inquiries, measuring, ordering and a post install issue with a chain location. The window inserts are as sound proof effective as marketed. They don’t 100% reduce outside street noise, but they have made my home livable. Inserting them myself (I’m 61 and very petite) was doable - any my inserts are large! My husband, who was initially against ordering the inserts due to the relatively high cost, is now glad we bought them. I likely will order more for additional rooms.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Thanks so much for taking the time to leave a review. We are so glad the inserts have helped bring quiet into your home. We especially appreciate the mention of our customer service throguhout the process. We look forward to working with you in the future on additional rooms.

Posted 2 years ago

“service and product have been great”

Helpful Report

(Self-Measure) - Posted 2 years ago

Edward, Thanks for the review. We are glad to hear that you are pleased with both product and service.

Posted 2 years ago

“I can’t believe how well they work. install was easy-peasy and quick. I am a very happy camoer.”

Helpful Report

(Dealer) - Posted 2 years ago

Tayari, Thanks for the review. We love to hear from happy campers. Thanks for mentioning both the performance/effectiveness and the ease of installation. These are two aspects that are key to our design.

Posted 2 years ago

“We put a total of 4 Blackout Indow Inserts in to 3 windows in our Master bedroom. The center window was too wide to use a single insert. I was given an excellent explanation by the Indow sales consultant, Martin, about how the mullion bar would work, prior to deciding to proceed with requesting the laser measuring kit. Our Master bedroom is on the back of our home, which has a very busy major street running behind it, and also happens to be on the west/sun-setting side. I have always encountered frustrations installing curtain rods and even then, blackout curtains seem to still let in more light than my wife and I wanted. The Blackout Indow Inserts have addressed the light issue so much better than any blackout curtains ever could. The sound reduction from the traffic and a significant temperature reduction in our bedroom are bonus aspects to these investments in our home. The Inserts were easy to press in to place and fit perfectly. My wife and I are extremely pleased with the results and highly recommend Indow Window Inserts”

Helpful Report

(Self-Measure) - Posted 2 years ago

Jeremy, Thanks for taking the time to provide feedback from your experience. We are happy to hear the sleep panels are doing their job. Thanks also for mentioning the sound reduction "bonus" properties. Light blocking and a bit of noise reduction certainly can make for a good night's sleep.

Posted 2 years ago

“Happy with the product and customer service. We ordered the blackout panels, and they work perfectly as described. No more bright bedroom in the mornings!”

Helpful Report

(Self-Measure) - Posted 2 years ago

Caitlyn, Thanks for the review. We are so glad to hear that your sleep panels are working for you. A good night's sleep can really make a difference.

Posted 2 years ago

“Love the window inserts I ordered. Perfect fit. Crystal clear views. Immediately upon installing noticed the house feeling less drafty. Noise reduction was impressive. With the extreme heat right now, we noticed that the house was not as humid and warm. Would definitely recommend if you own an older home.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Lisa, Thanks for the review. We are so glad to hear the inserts are a success for you. We especially appreciate the mention of the clarity in addition to the performance. We certainly pride ourselves on providing great performance while not interfering with the existing views in your home. This is especially the case in an older home, where the style and look of the older windows are a key component of the overall aesthetic. Thanks again for the feedback.

Posted 2 years ago

“Fantastic people and product! Easy to work with and the ordering process was seamless.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Greg, Thanks so much for taking the time to leave a review. We are happy to hear that you are satisfied with your inserts. We especially appreciate that call out of the customer service aspect of our business. We take great pride in making things easy and clear for the customer.

Posted 2 years ago

“Very happy with the noise reduction that Indows provide as we live on a busy urban street.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Christopher, Thanks for the review. We are so happy to hear the inserts have helped to bring some quiet into your home. It is amazing what a little relief from the traffic noise can do, right? Thanks gain for the feedback.

Posted 2 years ago

“Found Indow on the internet while searching for noise reduction windows. Indow Customer satisfaction guaranteed. Indow stayed on top of things even the shipping of the measurement kit. Upon arrival, my contractor friend was surprised at how well the inserts were individually packaged and he could see the quality of the workmanship in each insert. He was impressed! And even more surprised by how easy to be installed. There are three HVAC units in one area. Our noise level now is "What noise I do not hear anything." Will need to invest the same for our kitchen windows. A great product few know about.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Diana, Thank you for taking the time to give us a review. It is so great to hear that our high standards for both the service and product we provide are being met. We aim for excellence from first contact throughout and truly appreciate when that effort is recognized by our customers. Of course, the best news is that our inserts have helped to bring the quiet you were seeking in your home. It is truly amazing the difference in the quality of life that a little quiet can bring. We thank you again for your feedback and look forward to working with you on inserts for your kitchen.

Posted 2 years ago

“We purchased our Indows for the master bedroom. Our reasons were barking dogs (our neighbor has 4), traffic noise & a train that comes around 11 pm every night. The Indows solved our problem. We still have some noise but it no longer wakes us up. We highly recommend this product.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Janice, Thanks for the review. It is great to hear that the inserts have provided the quiet that you were seeking. Reducing sound issues can certainly make a difference in one's quality of life. Thanks for the feedback and the recommendation.

Posted 2 years ago

“We live in an 1890s Victorian house with the original double hung windows. We love the character of the windows, but did not love our energy bills in peak seasons. Another concern we had is that because of the double hung construction there are small gaps where the windows overlap that are impossible to seal unless you compromise the functionality. Because we have these gaps, during the winter months we were having issues with tons of lady bugs coming inside to hibernate. We are very happy with our Indow inserts! I was a little worried about the self measure process, but Indow has a great system to check for errors. We ordered two rooms (7 windows total), and had no issues with any of the inserts fitting. I love that you can’t even tell they are there. While we never really opened the double hung windows, I do like that we were able to keep this original construction to the home while increasing performance. We are planning to order the rest of the upstairs rooms because we love them so much!”

Helpful Report

Posted 2 years ago

Amber, Thank you for taking the time to submit a review. We certainly have a soft spot here at Indow for historic homes, so we are so glad to hear the inserts are in place and set to reduce your energy bills while retaining the character of the home. Thanks also for relaying your experience with the measurement process. We aim to provide an easy-to-use, supported process that ensures accuracy of measurements and a snug fit. It is great to hear that this process worked as it should for you. We look forward to working with you on the upstairs windows. Thanks again for the feedback.

Posted 2 years ago

“I love my Indow inserts! I live in an old building on a loud street with an above-ground train rumbling down the road at all hours. I went from hearing the train and street noise constantly to barely hearing it once or twice per day (and that's only when I really listen for it). These have saved my sanity and helped me and my infant daughter sleep much more soundly. I'm also starting to notice the savings on my energy and heating bills. I'm very pleased with the Indows and highly recommend them!”

Helpful Report

(Self-Measure) - Posted 2 years ago

“They are simply wonderful. My info inserts really do a good job to minimize the band music that echoes up the brick wall and into my living space her in the third floor. The genius who implemented the squishy white tubing made it easy to get the snug fit needed whether it be sound, or cold coming in or air conditioning leaking out. Each and everyone on the team told me the truth, no hype. Even the Co. Who delivered was A+. Can’t say enough good things about you all, you have my heart felt recommendation! I wish you ALL the very best. Sincerely, Harriet (Boo) Millett”

Helpful Report

(Self-Measure) - Posted 2 years ago

Harriet, Thanks so much for your kind words. We take great pride in all aspects of our business. It is great to hear that your inserts have helped with the noise issue. We appreciate the heartfelt recommendation.

Posted 2 years ago

Indow is rated 4.5 based on 1,518 reviews