Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,496 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,496 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with the product, delay in delivery and installation was disappointing.”

Helpful Report

(Dealer) - Posted 3 years ago

“I think the quality is excellent”

Helpful Report

(Self-Measure) - Posted 3 years ago

“they are wonderful, they really do make a difference in the heating and the cooling, I was a little hesitant when I learned of the price, but trust me they are worth it, they look like just another window, you cannot even tell the difference”

Helpful Report

(Dealer) - Posted 3 years ago

Hi, Kim. Thank you for sharing your feedback with us. We are happy to hear that you are pleased with the performance of your Indow inserts in helping your home be more energy efficient!

Posted 3 years ago

“They work better than I ever imagined. My house has become noticably more peaceful and quiet.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Angie. Thank you for your feedback. We are thrilled to hear that your Acoustic Grade Indow inserts are bringing comfort and quiet back to your home!

Posted 3 years ago

“We were looking to block noise from the street and the Indow insert did the trick!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, David. We are so happy to hear that your Acoustic Grade Indow insert is blocking the street noise through your windows and making your space more comfortable and quiet!

Posted 3 years ago

“Amazing noise reduction and clarity of view! I am able to enjoy my home again. The assistance with measuring correctly was thorough and "compassionate". Tyler was very patient and accommodating. I didn't realize I would need an extra pair of hands and a cordless drill to install until the inserts arrived. Once I lined up the support I needed it was very easy to install. I also needed assistance navigating the delivery box into my home due to its size and weight.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Donna. Thank you for taking the time to share your feedback with us. We are very glad to hear that your Acoustic Grade Indow inserts are doing such a great job at reducing noise coming through your windows. We do recommend installing safety chain brackets for larger windows. Thank you for choosing Indow to help bring back comfort and quiet to your home!

Posted 3 years ago

“very tight going in but i guess thats a good thing because it seems to be doing what was advertised. it has cut down on voices and road noise, mostly high pitched noises. the low noises that humm and vibrate cant be helped i guess. this is on a window that we never open anyway so no big deal. got the thicker noise dampening acrylic for a little over $500.00, so far its worth it, sleep better and less bothered by the neighbor.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Ken. Thank you for your feedback! We are happy to hear that you are pleased with the noise reduction performance of your Indow inserts. You are exactly right in that the frequency of noise is an important factor to discuss with your Indow representative when determining compatibility.

Posted 3 years ago

“We have a beautiful home in a great neighborhood but the back of our house is only about half an acre from a busy street. Our master bedroom was really noisy. We installed acoustic inserts in all five, 8-foot-tall windows. The quietness is better than what we were hoping for. Passing cars cannot be heard at all. Trucks make a low, soft whish, and 18-wheelers sound like a slight gust of wind. In fact, we have ordered six more inserts for the street-facing windows in the living room. The entire wall is made of windows and narrow limestone columns, so we're looking forward to the second addition of inserts.”

Helpful Report

Posted 3 years ago

Hi, Annie. Thank you for your feedback. We are thrilled to hear that your Acoustic Grade Indow inserts are providing even more noise reduction than you anticipated! Thank you for your trust in us to bring comfort and quiet to your home.

Posted 3 years ago

“Took a bIt long to arrive but now that it is here and in place .. I couldn’t be happier... Not 100% confident about removing it for cleaning and replacing.. any suggestions?”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Patricia. Thanks for your feedback. We are happy to hear that you are pleased with the performance of your Indow insert! Here is a short video demonstrating removal of an Indow insert: https://www.youtube.com/watch?v=FdsAoBPQEYw Here's a video that will show you how to clean it up: https://youtu.be/FymTv3kbM3w?t=106

Posted 3 years ago

“I am happy that the window inserts help lower noise level from an outside busy street, but not as good as I thought they would. I've decided to have dual pane windows added to the indow inserts to help reduce more noise as it is still too much noise.”

Helpful Report

Posted 3 years ago

“The quality is great and so is the service! This product really works!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thank you for sharing your impressions with us. We are happy to hear you had a positive experience working with the Indow team and are enjoying your Indow inserts!

Posted 3 years ago

“We bought the acoustic inserts for our baby’s room. It does wonders when landscaping crews and our daughter somehow happen to sync schedules. Thank you Indow, you don’t how helpful and amazing it is to find a product that helps stresses out parents find the quiet they need for nap time.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thank you for sharing this feedback with us, Mark. We are very glad to hear how well your Indow inserts are helping to make nap time comfortable and quiet. It's crucial for the babies and parents alike!

Posted 3 years ago

“Had my window inserts for a few weeks now and I am very impressed by how much they have suppressed the sound outside! I am less than 20 feet from the road and there is a lot of traffic on the street near my apartment with people walking by and cars coming and going. I would hear people having conversations as they were walking by and realized I had no privacy in my room. Now that I have the window inserts, I no longer hear outdoor conversations and hardly hear cars (only supped up ones or a bus exhaust). I turned on my sweeper and couldn't hear it when I went and stood outside my bedroom window. I would recommend window inserts for anyone living in a city and having noise pollution creep into their apartments or homes!”

Helpful Report

(Self-Measure) - Posted 3 years ago

Thank you for taking the time to share this feedback with us, Harvey. We are happy to hear how well your Acoustic Grade Indow inserts are reducing the noise coming in and going out of your windows! Our representatives do a great job of assessing the specifics of your windows and noise issue to determine if Indow inserts are the best solution for you.

Posted 3 years ago

“Great Service! Very professional and very knowledgeable of the product. The installation was performed in a timely manner and the left everything clean.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Kemuel. Thanks for your feedback. We are happy to hear that you had a positive experience working with the Indow team!

Posted 3 years ago

“I am pleased with the quality. I have noticed a reduction in noise in my bedroom. Only negative is the price of the inserts.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Clay. Thank you for sharing your impressions with us. We are happy to hear that you are getting good noise reduction through your bedroom windows thanks to your Acoustic Grade Indow inserts.

Posted 3 years ago

“Sound abatement is well within the 70% I was told to expect. I’ve yet to see what effect they have on comfort in the summer heat.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Richard. We are very happy to hear that you are getting great noise reduction with your Acoustic Grade Indow inserts! We are excited to hear how they make your home more comfortable and energy efficient as well.

Posted 3 years ago

“Installation very professional; inserts solved leaking window problem. No more leaks!”

Helpful Report

(Dealer) - Posted 3 years ago

Hi, Jean. Thank you for your feedback. We are very happy to hear that your Indow inserts are providing a tight seal in your window frame and have stopped the leaks!

Posted 3 years ago

“You do not even know they are there, and the temperature in the room is now regulated and comfortable.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“Use of your electronic laser was no better than my using a tape measure. After using the laser at least 5 times to repeat accuracy of measurement, the window is about 1/16" too tall. As a result the window has a slight bow to it. It is acceptable, but my tape measure was more accurate. Also, there should be D rings in each of the 4 corners. Per your video you push the window into the frame. I have blinds mounted at the top so the window needs to be inserted from behind the mounting brackets and pull forward. The company was kind enough to send me extra D rings and instructions. Thank you.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“The seal is better than we thought. But design wise, 1 thing that not happy is the pull tab on the white trim is chrome/silver not white. I say that because on the black trim, the pull tab is black. On the white trim that pull tab stands out too much.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Corey. Thank you for your review! We are happy to hear that your Indow insert is providing a great seal in the window frame. Thank you also for this feedback on the D-ring. We are always happy to take customer feedback into consideration to continue improving our service and product.

Posted 3 years ago

Indow is rated 4.5 based on 1,496 reviews