Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,518 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,518 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Indows turned our very cold guest room into a cozy hangout. Our kids' room is no longer drafty either. We don't have to use the heater in their room anymore. We put in frosted Indows into the home office and now we can keep the shades open and let in natural light, without worrying about the neighbors seeing right into the house.”

Helpful Report

Posted 7 years ago

“My home was built in 2014, tight construction, top of the line windows, with an HRV (heat-recovery ventilation unit to control humidity). I was having problems with window condensation on the lower inch or two of the glass on cold mornings when temps were 20 degrees or below outside. I ordered Indow inserts for 13 of the worst windows, and now there is ZERO condensation no matter how cold it gets outside....perfect. I will be ordering some more next fall for the other windows. They were easy to install and fit great.”

Helpful Report

Posted 7 years ago

“Installed quite easily once they arrived.”

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Posted 7 years ago

“Order came on time and rep was informative”

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Posted 7 years ago

“Had 3 windows and no steps for inserts. The added mullions do not fit, seems the gasket is too big to fit in the mullion channel, so we just butted the 3 insets together side by side, however, the air that leaks in pushes them and while they dont push out, they curve inward. Customer service was aware of the window opening issues, I feel they just wanted to continue with sale of &900.00 & since I trusted a company that had no field reps, this is what I end up with! I will be looking for something else $ these will end up elsewhere!”

Helpful Report

Posted 7 years ago

Hi Vicki. Thank you for your feedback, I am sorry to see you are having an unsatisfactory experience. We tried to reach you to resolve the issue in January but did not hear back. We will ensure to try to reach you again today to problem solve the issue and reach a resolution. We appreciate your continued patience and for being our customer.

Posted 7 years ago

“We have nothing but good to say about Indow inserts. Both the product and the customer service are outstanding. We had some marginal mounting situations with our old windows and the representatives worked very hard and patiently to make sure the inserts would work for us. When we installed them, they were wonderful. The fit was perfect for each window and the positive effect on our windows air leakage has been wonderful. We are BIG fans.”

Helpful Report

Posted 7 years ago

Thank you for the feedback Michele! We are so happy to hear that the inserts have made a positive impact in your home. We appreciate you being our customer and for sharing your story.

Posted 7 years ago

“you really went the extra mile to help us with our difficult windows to make sure they would work and they do!! I would be happy to show them to others in our area who may want to see some installed before purchasing. we are very pleased with them”

Helpful Report

Posted 7 years ago

“Living in Canada - and living in a quirky 100-year-old house - I was very worried about how this whole transaction would work. But the staff at indow are incredibly responsive, knowledgeable and helpful. Every aspect of this experience was top of the line - from my first communication, to figuring out the price and how that would work with international shipping and duties, to the delivery and installation. It is a great product backed up by superb service. This company has set an incredibly high bar for online service. Bravo!”

Helpful Report

Posted 7 years ago

“So far they have achieved exactly what I wanted which was cold reduction and some sound abatement. They fit perfectly and were easy to install.”

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Posted 7 years ago

“Delivered exactly what you said you would. They fit fine, no problems installing.”

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Posted 7 years ago

“Excellent fit and great at draft reduction”

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Posted 7 years ago

“Happy with product, not entirely sure the customer service is something I would like to deal with again.”

Helpful Report

Posted 7 years ago

“It stopped the freezing drafts”

Helpful Report

Posted 7 years ago

“You would never know that there were inserts in place, and so far they seem to be doing a good job of keeping out the cold. I also had a bit of a condensation issue with the original windows, that seems to have been solved also. So for about a tenth of the cost of replacing the entire window unit I seem to have found a practical solution.”

Helpful Report

Posted 7 years ago

“The inserts were so easy to install”

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Posted 7 years ago

“We no longer have to climb on ladders to put windows in!!”

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Posted 7 years ago

“I live in Chicago right next to a busy street. I've been looking for high STC rating (45+) double hung windows (size: 70 x 32) but they cost about $4,500 each (excluding installation) and I need 3 of them for my bedroom!! I came across Indow's demo video on Youtube and immediately reached out to them. After a few email exchange with the local dealer to get the pricing, a measurement appointment was set up. A month later, I got my acoustic grade Indow. Words cannot describe how happy I am and how quiet my room is now. The product is worth every single penny (about $700 each) and I wish I knew about them earlier!!!”

Indow 5 star review on 28th January 2018

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Posted 7 years ago

“They keep out the cold and noise, and look nice. My only complaint is they do scratch easily.”

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Posted 7 years ago

“We LOVE our window inserts. The look of them is totally discreet. It's easy to miss that they're even there. Our house is warming up more quickly and is more comfortable to be in. We've already recommended them to other friends with heritage houses with single pane windows. Thank you for an amazing product!”

Helpful Report

Posted 7 years ago

“Although the purchasing process is involved, it was made as simple as possible by the great sales rep we worked with. The Indow window inserts have made a huge difference in keeping our very old house warmer in the winter and reducing the noise from the road.”

Helpful Report

Posted 7 years ago

Indow is rated 4.5 based on 1,518 reviews