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Indow Reviews

4.5 Rating 1,496 Reviews

87 %

of reviewers recommend Indow

Company Reviews

Product Reviews

4.5

Based on 1,496 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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Indow 5 star review on 31st July 2024

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Indow 5 star review on 25th December 2023

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Indow 5 star review on 9th October 2023

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service from beginning to end. Will definitely get more inserts in the near future for noise reduction.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Isaac. Thank you for this feedback. We are thrilled to hear that you had a great experience working with the Indow team! We look forward to working with you again to bring comfort and quiet to your home.

Posted 4 years ago

“Very happy. My indow not only seals the old window but also keeps stink bugs, spiders and other insects out.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Nancy. Thank you for sharing a bit about the performance of your Indow insert. That's great that your insert has sealed your old window and prevents unwanted guests!

Posted 4 years ago

“These are great. Our windows had no real storm windows. I did not want to change the windows so I purchased the indow windows for the inside of my windows. They are easy to remove to allow me to open my windows. They were very easy to measure and install. The windows have made our home quiet with no outside noise coming in . Drafts are stopped, Heat and air conditioning is perfect and less costly. Talking our son into getting a couple for their bathroom, so they can have light and privacy. Great product.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hello, Delores. Thank you for sharing about your experience with your Indow inserts. We are so happy to hear that they have eliminated outside noise and are helping save money on your energy bills! We are happy to speak with your son about his project!

Posted 4 years ago

“The window insert is effective and attractive. It was somewhat difficult to install. Instructions were clear.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Harry. Thank you for sharing your feedback with us. We are happy to hear that you are enjoying the look and performance of your Indow insert. One of our Customer Happiness Specialists will be connecting with you to share some materials on best practices for installation.

Posted 4 years ago

“the indow windows doing there job very well and the whole process to get them whas easy and great. We are thinking about getting some for another room too.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Ingo. Thank you for taking the time to share a bit about the performance of your Indow inserts. We are excited to hear that you had a great experience working with the Indow team and that you are getting good use out of your inserts! We are happy to reconnect with you to bring comfort and quiet to other parts of your home!

Posted 4 years ago

“After installing the inserts, it cut down nose from dogs, construction, and people by half. We can sleep again! The install process was straight forward and the measurement and ordering processes were as frictionless as I could have hoped. I would definitely recommend Indows to anyone dealing with noisy neighbors, construction, traffic, or barking dogs.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi. Thank you for sharing this with us. We are thrilled to hear that your experience working with Indow was a positive one and you are able to sleep again!

Posted 4 years ago

“Great product. Even greater service. Have a 90 year old door to our home. It frosted up on cold days, and you could FEEL the cold air pouring off it when you walked by. Not anymore baby: Indow Window Insert for the WIN! No one even knows it’s there. My parents visit often and my dad knew about the window, frosting. They came over after the install and he said he was surprised the window wasn’t frosted...I told him to look closer. “Holy sh!t, can’t even tell!” was his reply.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Todd, I appreciate the humor in your review - it made me crack up AND I love we were able to save your historic window! Thank you for brightening our morning and for being our customer. Enjoy! Kristina Damschen Spina VP of Marketing Indow®

Posted 4 years ago

“The acoustic insert literally cut the volume of my drums in half when listening from outside. Amazing!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Stephen. Thank you for sharing this feedback. We are so happy to hear that you are getting such great use out of your Acoustic Grade Indow insert!

Posted 4 years ago

“My overall experience with the noise cancelling inserts was very positive. The product was delivered on time, and as expected. They were simple to install and after 6 months of use, they are holding up well and look new. They biggest reason for the purchase, they do a very good job of reducing the outside noise in our bedroom. I am very happy that we decided to purchase them. Only downside is the cost. I spend close to $1,000 for two inserts. Still seems excessive. All in all, the produce performs as expected and we are happy with them!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Jeff. Thank you for sharing about the performance of your Acoustic Grade Indow inserts. We are happy that you are getting great use out of yours and that you appreciate the quality of the material!

Posted 4 years ago

“The Indow I received is well made, fits with my window exactly, was packaged very nicely, and insulates and works perfectly. The staff are very helpful and professional as well!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Daniel. Thank you for sharing a bit about your experience with Indow and Indow inserts. We are thrilled to hear that you you enjoyed working with the Indow team and that you are getting great use out of your inserts!

Posted 4 years ago

“Easy to deal with Indow. Easy to measure. Easy to install. Noticeable difference already especially the acoustic windows in my bedroom which faces a busy city street.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Shirley. Thank you for taking the time to share about your experience working with Indow. We are happy to hear that it was a positive one, and that your Acoustic Grade Indow inserts are performing well!

Posted 4 years ago

“They look and fit great; however, I wouldn't say they reduce the noise from outside traffic 50%. I would say more like 15%. And it's a shame we can't open the windows easier. Maybe you can work on an insert that fits just like these, but slides open when wanted. The customer service was impeccable, though, and it was very easy to order and ask questions. Thank you!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Jennifer. We appreciate you taking the time to share this feedback with us. While we are happy to hear that you are enjoying the look and fit of your Indow inserts, we are sorry that you are not satisfied with the level of noise reduction. Your Fit Specialist has been notified and will be in touch soon to discuss ways to address your noise issues.

Posted 4 years ago

“We love our Indow window inserts. They have made a huge difference in the level of street noise that we hear and have greatly increased the enjoyment we get from our home.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Todd. Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are getting great use out of your Indow inserts and that your home is once again peaceful and quiet!

Posted 4 years ago

“Indow windows packaged well and arrived safely. Installation was easy and provided a tight seal around the window. I immediately noticed a decrease in noise from our AC unit located just outside the window.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Thank you for taking the time to share about the performance of your Indow inserts. We are happy to hear that you are observing a decrease in noise from your AC unit!

Posted 4 years ago

“I had purchased indie for a window before to decrease street noise. It worked well. This time I purchased the same for another window. I am pleased with my purchase.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Gihan. Thank you your continued patronage! We are very pleased to hear that you are getting great use out of your Indow inserts. We hope to hear from you again in the future!

Posted 4 years ago

“We live in a densely populated city on a street with significant automobile traffic. As a court reporter, I create verbatim records of people’s legal proceedings, so hearing every word is imperative. When I transitioned to working remotely from our home using videoconferencing and teleconferencing, I decided to dampen the ambient street sounds of our neighborhood with window inserts. The Indow salesperson was very patient and thorough. I received a do-it-yourself measurement kit, enabling me to send Indow precise dimensions for them to create custom inserts. It was a bit tedious measuring, because we live in an Edwardian house, so nothing is square after 100+ years of “settling.” I’m not particularly handy. Even so, I was able to install the window inserts. They’ve really been effective at keeping outside noise to a minimum, so I can concentrate on my work.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Lydia. Thank you for taking time to share with us about your experience with your Indow inserts. We are pleased to hear that you inserts are making your home and quiet, comfortable place to live and work!

Posted 4 years ago

“I live with those who are very sensitive to noise. Birds, dogs, airplanes, and traffic. The inserts are great. My bedroom is like a library. So quiet. I really have been enjoying this outstanding product.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Rick. Thank you for sharing your feedback with us. We are happy to hear that everyone is enjoying peace and quiet thanks to your Indow inserts!

Posted 4 years ago

“Excellent quality, excellent workmanship, excellent customer service! However, I just can't seem to get those Corners to sit nice and pretty!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, John. Thank you for your feedback. We are thrilled to hear that you had such a positive experience working with the Indow team and using the Indow inserts! One of our Customer Happiness Specialists is going to connect with you regarding the corners and how to adjust them properly.

Posted 4 years ago

“It’s been a real pleasure buying these and now having them in my kitchen .Every thing was quality and perfectly thought threw .Im just getting ready to start on ordering a second set for another room .I have a friend who works on restoration in one of our areas and he loved them as well .He was really worried he would forget their name so I told him just to Sing a little kids song in him head .Indow window indow window . It’s is a pleasure to deal with your company .Thank you Ruth Thomas”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Ruth. Thank you for sharing this feedback with us. We are happy to hear that you are enjoying the performance of your Indow inserts! That sounds like a great song! What's the melody?

Posted 4 years ago

“Great product! I was nervous about doing the measuring myself but the laser kit made it simple and easy. Windows fit perfectly. The white edging blends right in with our windows which are white - your have to look closely to know they are there. Biggest surprise is that they are crystal clear! I feared they would look like Plexiglas but the material is so clear you’d swear it was high quality glass. We LOVE them.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Bob. Thank you for your feedback about the performance of your Indow inserts. We are so happy to hear that you are getting great use out of yours! We use an optical grade acrylic glaze, which actually has higher clarity than glass.

Posted 4 years ago

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Indow is rated 4.5 based on 1,496 reviews