Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,496 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,496 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wind drafts of our window have been diminished with the Indow window.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Paul, Thanks for the feedback. So glad to hear your inserts are working to solve the drafts.

Posted 2 years ago

“We don't notice a difference. Perhaps its the installation in the walls.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Julie, Thanks for the feedback. You bring up a good point about the role of our inserts in a sound situation. While they have been independently tested to reduce sound coming through the windows, wall construction and the frequency of the interceding sound are among the other factors to consider when soundproofing. All sound situations are unique and present different challenges. At Indow, we are committed to assessing your window situation and recommending solutions for sound reduction in the window openings. We are happy to troubleshoot with you ensuring that you are maximizing the performance of your inserts.

Posted 2 years ago

“I purchased the Indow window inserts to address street noise coming from in front of my home. The inserts have made a significant improvement; almost all noise has been substantially reduced. Also, the inserts are barely noticeable from inside and are not noticeable at all from outside. As was made clear on the website, and as was communicated to me through the installing contractor, the inserts are less effective on low noises (e.g., a bus or motorcycle engine) but the inserts still provide some improvement on this issue.”

Helpful Report

(Dealer) - Posted 2 years ago

Thanks for the review. We especially appreciate the feedback reagrding the effect on lower frequencies. While these frequencies are indeed the most difficult to mitigate, it is great to hear that the inserts are indeed helping with those as well. Thanks again.

Posted 2 years ago

“I moved to a beautiful home that was unfortunately next to a busy road. Having always lived in relatively quiet areas, I did not realize how much the routine road noise would bother me. In desperation, and after a “reputable” company promised me relief, I replaced all the windows in my home. I spent a fortune, there was no change to the sound, and I thought my only option would be to uproot my family again. Then, I found Indow. This was my last-ditch effort. How could a piece of acrylic do what my expensive windows failed to achieve? I spoke with Indow on the phone and they said they could help, that the routine noise would be greatly reduced and only deep bass (think large truck engines) would pose difficulty. I live on the other side of the country, about as far in the lower 48 as you can get from Indow. They walked me through measuring, deciding which windows to get inserts for, and which inserts to get. A giant crate was delivered, everything inside perfectly packaged and unharmed from the long journey. I picked the loudest room and rolled the dice. When the final insert for that room was installed, I almost cried. Most of the routine road noise was gone, what was left was transformed from an angry roar to a sound similar to a soothing ocean. The other rooms had even better results. I can only hear the loudest of truck engines in my bedroom. Everything that Indow told me was true. In fact, the acoustic inserts exceeded Indows representations. Worried about if they work to reduce sound? For high to midrange frequencies, exceedingly well (they do reduce the truck/airplane sounds, just not as much). Worried how they look? The product is so clear that your eyes do not pick up something is in between you and the window. Worried about the cost? I spent more, went through a major renovation, and received far, far less. In short, the acoustic inserts from Indow not only exceeded my expectations, they exceeded the company’s own representations. Now that is a product I can stand by. Thank you, Indow, I can live here now.”

Indow 5 star review on 20th February 2022

Helpful Report

(Self-Measure) - Posted 2 years ago

Jordan, It is not every day that one of our customers spends the time to give such a detailed and thorough review. We thank you immensely for this as it gives us great happiness and reminds us of why we all work at Indow. We hve already shared this with various teams within Indow today and it has certainly warmed our collective heart. Your detailed description of the significant change our inserts have made in your life might as well serve as our mission statement. We pride ourselves on intergrity. Integrity in our information and sales process and intergrity in our craftsmanship. We are dedicated to honesty in our performance claims and in our assessments of each customer's unique situation. We thank you for providing a testimonial that highlights these aspects of our business. Above all, we are so happy that we could bring the quiet necessary to prevent the need for your family to move again. We thank you once again for your kind, thorough words, and wish many quiet and comfortable years to come for you and your family.

Posted 2 years ago

“My Indow window inserts are AMAZING! We have an old farmhouse with old windows an decided to try the inserts so we could retain the character of the old windows. We decided to try our master bedroom first to see how they worked. It is amazing how much warmer our bedroom stays in the coldest part of the winter (-16 degrees outside!) and even how much quieter the room is when the snowplows drive by. The measuring kit was easy to use and the inserts fit perfectly. With the color selection, the inserts are barely noticeable. We will be outfitting the rest of the house this year with the Indow inserts.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Lisa, Thanks you so much for your review. We are so glad that we could bring comfort and quiet to you farmhouse. Thanks for including details about the ease of sue of the measuring kit and the unobtrusive aesthetic of our design. We are happy to work with your to outfit the rest of the home. Thanks again.

Posted 2 years ago

“The entire process from investigation, ordering, recieving and installing was great. I think the noise is sufficiently reduced. Hard to say exactly how much without an instrument. But it definately helped.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Anne, Thanks so much for taking the time to give a review. We are so happy to hear that your experience with us has been great and that the inserts are performing as designed. It is amazing what a little quiet can do.

Posted 2 years ago

“Performs as advertised. I bought the insert to cut down on the sound from one room to another and it does. Not 100% but to the point people’s voices sound muffled.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Jane, Thanks for the feedback. Glad we could help cut down the noise between rooms.

Posted 2 years ago

“Just in time for cold weather we're having here in northern New Jersey. Making a big difference.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Ken, Thanks for the review. Maybe we should regionalize our slogan: "Making homes in northern New Jersey more comfortable every day."

Posted 2 years ago

“First, the communication was very professional and on time. Was periodically receiving updates on how the order is progressing. The inserts themselves are of good quality, fit fine in the window and provide pretty good sound isolation. Pretty satisfied with how Indow managed and delivered the order.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Slava, Thanks for taking the time to give us the review. It is especially helpful to hear specifically about the individual service elements that we succeeded in. We are proud of our customer service and happy to hear it was as informative and helpful as it is intended to be. So glad to hear that you are happy with the inserts and the process. Thanks again for the feedback.

Posted 2 years ago

“Measuring was the hardest part of the process, but once that was done, it's been easy. Installation would have been easier if I had help, but I actually did it by myself and it was fine. We've had a fairly cold winter for us, so I was very glad to have my inserts in before the first cold snaps! It's obvious the materials are very high quality and should last a very long time. I'm very pleased with the Indow inserts!”

Helpful Report

(Self-Measure) - Posted 2 years ago

Dixie, Thanks for the feedback. We understand that the measurement process can present some challenges and we continue to make improvements to enable customers to continue to do this easily. While our inserts are indeed designed to be easily self-installed, it is often helpful to have an extra set of hands, especially for larger inserts. Thanks also for mentioning the durability. We take pride in crafting solutions that will extend for many, many years. So happy to hear that we could provide added comfort and energy savings in your home.

Posted 2 years ago

“Great solution for several windows in my home! I appreciate that they are easy to remove and reinsert for cleaning. Thank you!”

Helpful Report

(Self-Measure) - Posted 2 years ago

Vanessa, Thanks for taking the time to give us a review. We are so happy to hear that you are pleased with your inserts. Thanks especially for highlighting the easy removal/reinsertion. The lightweight design and the use of the patented silicone compression tubing do indeed make it easy to take out for cleaning or other reasons. Thanks again for the feedback.

Posted 2 years ago

“I live near a freeway and the Indow windows decreased the noise level significantly. They also keep the house better insulated, for us an extra benefit!”

Helpful Report

(Self-Measure) - Posted 2 years ago

Brian, Great news! Thanks for the review. We are so happy the freeway sound is no longer a nuisance and that the house is more cozy than before.

Posted 2 years ago

“Great system for measuring--every insert fit perfectly. The house is quieter and warmer--just what we hoped for. Thanks!”

Helpful Report

(Self-Measure) - Posted 2 years ago

Kate, We are so happy we could help bring quiet and comfort to your home. Thanks for mentioning the accuracy of our measuring process. Our guarantee-backed system has provided snug-fitting inserts for so many customers over the years. Thanks again for the review.

Posted 2 years ago

“Excellent product ! Ordering, measuring and waiting for them was a bit daunting but after installing them I’m very pleased. The measuring device is not shaped so it facilitates a steady aim of the beam, so I was concerned about my accuracy. But the inserts all seem to fit their designated spots. Also I had to tape the battery compartment shut. I hope the photos below are what I picked as I can’t review them or add comments. The haze you see is from 2 layers of dirty 100 year old glass! You can’t tell the inserts are even there! Which is the point.”

Indow 5 star review on 11th February 2022

Helpful Report

(Self-Measure) - Posted 2 years ago

Richard, Thank you so much for the review and the beautiful pics. It is always nice to see the inserts in place in customer homes. Thanks for bringing up the aesthetic qualities. We pride ourselves on providing great performance without detracting from the view or the integrity/design within the home. Thanks again for the feedback.

Posted 2 years ago

“I have lived with the inserts for a few weeks now. I can't say the sound reduction has been significant. The sound of a basketball hasn't really been reduced. I fear for summer and cornhole as they probably won't help with that sound. It is disappointing considering the cost involved.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Jennifer, Thanks for the feedback. We are sorry to hear that you are not experiencing the sound reduction that you expected. All sound situations are unique and sometimes sounds can enter through other areas than the window openings. That said, we would be happy to troubleshoot the fit of the inserts to ensure you are maximizing the performance.

Posted 2 years ago

“I purchased these inserts to reduce the noise transmission in my bedroom from my neighbor's pool pump and late-night parties. They have performed as advertised. The reduction in noise is outstanding and I would recommend these inserts to anyone seeking relief from a similar issue.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Thanks for reaching out with the review. With warmer temperatures approaching, I anticipate an increase in your neighbor's pool parties. We are glad that your noise-reducing inserts are in place for that.

Posted 2 years ago

“I got two acoustic inserts for my music room to prevent sound from escaping into the neighborhood (if you're a drummer, you know). There's no silver bullet for things like this, but the inserts did make a difference, and there's less outside noise coming IN to the room now too. They were a little pricier than I would have liked, but the quality is there and customer service was great throughout the entire process. Overall, I would recommend and I plan on purchasing more in the future for my home office.”

Helpful Report

Posted 2 years ago

Stephen, Thanks for the review. We have worked increasingly with musicians and sound studio operators looking for sound mitigation. Thanks for mentioning that our inserts work both to keep noise in and out of spaces. We are so happy that we have helped provide a solution for you. Thanks again for taking the time to give feedback on your purchase.

Posted 2 years ago

“Such a great investment. My wife and I wanted to keep our original antique windows, and we were using plastic film to "insulate" our windows. However, the plastic would wrinkle and look messy, and aren't the greatest insulation. So we got Indow Windows to match the style of our home. The inserts are gorgeous and make our home more energy efficient, and I didn't get them for noise reduction, but it is a pleasant surprise and benefit. The inserts are easy to install, especially with their YouTube tutorials. Finally, with the global supply chain issues, they set expectations on delivery date from the outset, and were right on time with their ETA, while always keeping us up to date on our order status. Great company with great customer service. I highly recommend Indow Windows.”

Helpful Report

Posted 2 years ago

Matthew, Thanks so much for taking the time to submit a review. We are so happy that our inserts have provided comfort while not detracting from the beauty of your antique windows. Thanks especially for including the details of your experience regarding ease of installation and our level of customer service. We take great pride in providing truly helpful information and assistance from first call to install. Thanks again for your review and recommendation.

Posted 2 years ago

“Only negative was the cleaner spray bottle did not work, I cleared it which sometimes works, but not this time.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Albert, Thanks for the review. We are happy to hear your inserts are working out for you. Sorry to hear about the spray bottle. We will send out a new cleaning kit for you right away.

Posted 2 years ago

“So far they're working great!”

Helpful Report

(Self-Measure) - Posted 2 years ago

Great to hear. So glad we were able to help bring comfort and quiet into your space.

Posted 2 years ago

Indow is rated 4.5 based on 1,496 reviews