Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,515 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not even close to the noise reduction that I was hoping for. Save your money and buy some earplugs.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Lamar, We are sorry to her that you are not experiencing the noise reduction you have hoped for. We are now reaching out to you to troubleshoot the fit and placement of your inserts to ensure you are maximizing the sound reduction. As our inserts have been independently proven to reduce sound entering through window areas, usually adjustments to the fit and placement will correct the problem. That said, every sound environment is unique and sometimes further soundproofing methods must be used in conjunction with our inserts to achieve the sound reduction level one is aiming for in a room. Thanks for the feedback. We hope our troubleshooting efforts can add three stars to your review.

Posted 1 year ago

“We needed something to replace the taped-on plastic insulation that had been up for over 10 years - ugly and falling down! We live in a converted church and have large non-standard-sized frosted pebbled chicken-wire glass windows in the basement. Beautiful, but not well insulated. The Indow process was clear, the support staff knowledgeable and the final product looks great. Highly recommend!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Thanks so much for the review. We are so happy our inserts have provided a solution for your unique space.

Posted 1 year ago

“The insert has helped reduce the amount of noise”

Helpful Report

(Self-Measure) - Posted 1 year ago

Great to hear. Or rather, great to not hear. With people living closer to each other and houses and offices being built nearer to roads, a solution that reduces noise is akin to a life hack. We are so happy to count you among the many who have brought quiet into their homes using our Indow inserts.

Posted 1 year ago

“The whole process, from start to finish was awesome! The hardest part of the whole thing was taking down the window blinds and reinstalling them afterward. Ordering was a breeze. Once the order was made they sent the very cool laser measuring device and instructions. Once all the measuring was done, I was waiting for the confirmation email to arrive ensuring I measured correctly. Then the email came saying I did OK and they were in the queue for manufacturing. Then I got the email that they are shipping and how to track where they are. Then one day I got an email from the trucking company saying to call for a delivery appointment. The truck came and delivered the pallet of very well-secured and packaged inserts. Unpacking them was a little bit of a chore since they were so well-packed, but with the proper tools and patience, I had them in the house in no time. The actual installation was a breeze. The hardest part for me was connecting the little ball chains to the safety brackets. Once that was done just had to work the seal around the window insert to get it right, and done! Had to reposition the window blinds a little, but not much and were are done! They work really well for my needs and the noise level is reduced dramatically.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Douglas, Thanks so much for the thoughtful review. We appreciate you mentioning the ease of the entire process. We pride ourselves on excellence from first contact forward, so it is nice to hear that we are living up to the high standards we set for ourselves. We appreciate the feedback regarding the delivery. Receiving freight shipments can be a new experience for some, but we try to make it as easy as possible while still packaging securely enough to prevent even the smallest damage to inserts inside. We are so glad they are providing a good noise reduction solution for you. It is amazing what a little quiet can do, right?

Posted 1 year ago

“The inserts work great. We are on a busy road and the noise have gone down at.least 80%.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Dawn, So happy to hear that you are no longer hearing the things you don't want to hear. Overly clever sentences aside, we appreciate the review and are so glad we could make a difference in your space.

Posted 1 year ago

“The window inserts have helped reduce noise significantly from the 2nd street and the bar around the corner in Philly.”

Helpful Report

(Self-Measure) - Posted 1 year ago

If we can help keep a noisy Philly bar out of your living space, we know we've provided a service. Thanks for the feedback.

Posted 1 year ago

“We have a historic condo with floor-to-ceiling windows that are fully west-facing located in the desert. Due to it being both historic and a condo, the idea of covering the windows and blocking the view left our options to replace the windows limited. During the hours of 3pm - 6pm, it was unbearable to sit on the couch even with the shades down in the summer months as temps hit 110+ degrees. The Indow inserts, with the Museum filter, were a great solution. We can now comfortably sit during the afternoon hours and you don't even notice them there when the shades are up! Knowing that we have UV filtration also assures that I'm protecting furniture and paintings from damaging rays. Lastly, Indow makes the entire process of measurement, delivery and installation a breeze - we had 9 inserts installed within 2 hours. They fit well and the results were immediately noticed.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Thanks for the review. We are so glad to hear our museum grade could provide the UV protection as well as create the missing comfort level in your space. We certainly have a soft spot in our heart for historic properties. We will continue to help customers like you to preserve and enjoy the aesthetic such unique and historic spaces while enjoying the comforts that modern technologies can provide. Thanks again for the thoughtful feedback.

Posted 1 year ago

“The windows perform as promised. They cut outside noise quite a bit.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hey David, That's so great to hear! Thanks so much for your glowing review :)

Posted 1 year ago

“So far so good. Waiting for colder weather to really test the windows.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hey Dirk, Super happy to hear the delivery/install went well. We're excited for your to gain the thermal benefits this winter! Thanks again for the review and keep in touch if you have any issues or would like to share any more feedback.

Posted 1 year ago

“Almost everything goes great but it looks not effective for low frequency noise. Maybe lower frequency noise can penetrate wall, which a window can not block it. Packaging and shipping are beyond expected.”

Helpful Report

(Self-Measure) - Posted 1 year ago

“The Indow inserts are doing a great job reducing the jet noise in my bedroom. I can finally get a full night's sleep. The process of ordering the product has been a long and difficult one. The website for entering measurements is not intuitive. I needed to call my sales rep to walk me through the process. The laser measuring device is impossible to use, especially with the blinds that I had in my windows. Once the inserts arrived there was another challenge. 3 inserts were in 1 box. It was VERY heavy. Trying to get the box from my porch into the house was difficult and I could have injured myself. Please send each insert individually. The quality of the inserts could be better. The rubber seals, especially the edges are not well made. The frame of one of the inserts had glue on it and it took 20 minutes to remove. Installing the inserts is not easy. The chain brackets are impossible for a consumer to install. I tried but gave up. I think that the inserts do their job well, but the design needs work. There must be a better way for the inserts to fit into the window frame. I would recommend this product because it does a great job reducing sound. But for consumers that are not handy, this product would be very hard to order and install. I think that having a network of installers in major cities would be helpful.”

Helpful Report

(Self-Measure) - Posted 1 year ago

“Delivered as promised Sizing was slightly off but ok Easy to install. Quality of materials was excellent Works well on high frequency noise not as good with rumble tire noise I would buy again”

Helpful Report

(Self-Measure) - Posted 1 year ago

“Working with Indow has been a great experience from start to finish. They answered all our questions & guided us through the whole process. We ordered 15 inserts & they have reduced the Highway noise that we were experiencing after buying our house. A great product & innovative company.”

Helpful Report

(Self-Measure) - Posted 1 year ago

“I live 20 feet from a busy road with lots of trucks. We almost didn't buy the house because of the noise. my house is the perfect candidate for indows. After installing them (myself. .. directions were so easy) we can barely hear any trucks noise at all. Indies live up to their claim and has made a huge difference.”

Helpful Report

(Self-Measure) - Posted 1 year ago

“I am very pleased with the noise reduction and heat-trapping effects of my Indow inserts. I bought three small inserts as an experiment for the noisiest part of the house all year round, and where it's cold in winter. They have done beautifully well in sealing out both noise and heat. My only issue has been to get one of them installed perfectly straightly on one side, but it was done in a difficult location and isn't that important. They are also quiet expensive, but I may get a federal tax rebate on them.”

Helpful Report

(Self-Measure) - Posted 1 year ago

“It could have been better if the pallet was collected after the delivery. Also the inserts are more beneficial for picture/fixed windows rather than open windows. The price of insert are expensive.”

Helpful Report

(Self-Measure) - Posted 1 year ago

“I was pleasantly surprised how well the appearance after installation, perfectly clear, plus reduce the noise from the outside more than I expected. I would definitely recommend anyone looking for noise reduction to consider these. I will be purchasing more as time goes on, thank you Indow”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hey Larry, We appreciate the review :) Thanks so much for your spot-on comments about the look and performance, we love surpassing people's expectations!! Enjoy the rest of your summer - we're looking forward to working with you again and making your home even more comfortable.

Posted 1 year ago

“Called about price $1000.00 For 2 small windows asked about energy savings? They said no guarantees depending on location and almost other factors, why would I spend that money w no guarantees”

Helpful Report

Posted 1 year ago

“It has cut down noise tremendously and is definitely more efficient with keeping our cooling in and heat out this summer.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Christie, We're happy to hear you're staying cooler and more comfortable in your home this summer. We're excited for you to notice the benefits in winter too. Thanks for leaving your feedback and taking the time to review us!

Posted 1 year ago

“Indow is a trendsetter in eCommerce. They make the entire process of ordering, purchasing, and installing their product very easy for any walk of life; and, their communication processes are excellent. The inserts I purchased and installed were just as described. They are effectively blocking soundwaves, but not vibration, which was discussed during my initial call with an Indow Representative. I would recommend Indow window inserts to a friend.”

Helpful Report

(Self-Measure) - Posted 1 year ago

William, We strive every day to improve the customer experience when it comes to helping folks understand the nuances of noise and gracefully delivering custom inserts that work well. We appreciate your recognition of this and love to hear that you'd recommended us to friends in need. Thanks for taking the time to share your thoughts.

Posted 1 year ago

Indow is rated 4.5 based on 1,515 reviews