Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,496 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,496 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live 20 feet from a busy road with lots of trucks. We almost didn't buy the house because of the noise. my house is the perfect candidate for indows. After installing them (myself. .. directions were so easy) we can barely hear any trucks noise at all. Indies live up to their claim and has made a huge difference.”

Helpful Report

(Self-Measure) - Posted 1 year ago

“I am very pleased with the noise reduction and heat-trapping effects of my Indow inserts. I bought three small inserts as an experiment for the noisiest part of the house all year round, and where it's cold in winter. They have done beautifully well in sealing out both noise and heat. My only issue has been to get one of them installed perfectly straightly on one side, but it was done in a difficult location and isn't that important. They are also quiet expensive, but I may get a federal tax rebate on them.”

Helpful Report

(Self-Measure) - Posted 1 year ago

“It could have been better if the pallet was collected after the delivery. Also the inserts are more beneficial for picture/fixed windows rather than open windows. The price of insert are expensive.”

Helpful Report

(Self-Measure) - Posted 1 year ago

“I was pleasantly surprised how well the appearance after installation, perfectly clear, plus reduce the noise from the outside more than I expected. I would definitely recommend anyone looking for noise reduction to consider these. I will be purchasing more as time goes on, thank you Indow”

Helpful Report

(Self-Measure) - Posted 1 year ago

Hey Larry, We appreciate the review :) Thanks so much for your spot-on comments about the look and performance, we love surpassing people's expectations!! Enjoy the rest of your summer - we're looking forward to working with you again and making your home even more comfortable.

Posted 1 year ago

“Called about price $1000.00 For 2 small windows asked about energy savings? They said no guarantees depending on location and almost other factors, why would I spend that money w no guarantees”

Helpful Report

Posted 1 year ago

“It has cut down noise tremendously and is definitely more efficient with keeping our cooling in and heat out this summer.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Christie, We're happy to hear you're staying cooler and more comfortable in your home this summer. We're excited for you to notice the benefits in winter too. Thanks for leaving your feedback and taking the time to review us!

Posted 1 year ago

“Indow is a trendsetter in eCommerce. They make the entire process of ordering, purchasing, and installing their product very easy for any walk of life; and, their communication processes are excellent. The inserts I purchased and installed were just as described. They are effectively blocking soundwaves, but not vibration, which was discussed during my initial call with an Indow Representative. I would recommend Indow window inserts to a friend.”

Helpful Report

(Self-Measure) - Posted 1 year ago

William, We strive every day to improve the customer experience when it comes to helping folks understand the nuances of noise and gracefully delivering custom inserts that work well. We appreciate your recognition of this and love to hear that you'd recommended us to friends in need. Thanks for taking the time to share your thoughts.

Posted 1 year ago

“Our window inserts have decreased road noise in our bedroom by 75 percent which we are very pleased with. The whole process was extremely simple and organized. Everyone we dealt with was professional and helpful. The inserts were simple to install and I would recommend to others.”

Helpful Report

(Self-Measure) - Posted 1 year ago

That's so great to hear! Thanks for taking the time to leave us a review :)

Posted 1 year ago

“They make it easy to measure and install and it does reduce the noise as I live next to a busy highway. I am happy with the purchase.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Jeanne, So happy to hear that you are pleased with the purchase. As more and more of us are living closer to roadways and other noise producing elements, these inserts can provide a respite from the encroaching sounds. Thanks also for mentioning the ease of measure and install. We take pride in an easy process from start to finish.

Posted 1 year ago

“We have a multi-story building construction next block that starts at 7 a.m. daily and a busy street a few blocks away. Before the insert was in place in our bedroom, we heard every piece of construction equipment there, including the obnoxious beeps from vehicles backing down in the lot, and all of the emergency vehicles passing by on the avenue. Now, this sounds like something happening twenty blocks away, barely noticeable. This is a huge quality-of-life improvement from day one of the insert installation.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Ivan, Thanks so much for the review. We are so glad to hear that the inserts are performing as expected. As you point out, traffic noise can really interfere with quality of life within a home or office. A little quiet can truly be a game-changer. Thanks again for the feedback and your business.

Posted 1 year ago

“All fit as planned and are good”

Helpful Report

(Self-Measure) - Posted 1 year ago

Stan, Thanks for taking the time to leave a review. We are so glad to hear that the install went as expected.

Posted 1 year ago

“Overall very easy process from ordering to install. Was just hoping that the sound dampening would have been a little better.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Cassie, Thanks for the feedback. We are happy to troubleshoot the fit and placement to ensure that you are maximizing the performance of the inserts. All sound situations are unique and sometimes require additional soundproofing methods in conjunction with our inserts to achieve the desired results.

Posted 1 year ago

“Effective and frequent communication from Indo Window starting with the order process, through production and post-delivery. The insert fit was excellent, fitting snuggly. The panel is quite effective in reducing noise. My wife was sleeping in the basement due to traffic noise. She is able to sleep in her bedroom again. Overall an excellent experience!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Dan, Thanks for the feedback. We are so glad that the inserts are fitting and performing as they should. It is amazing what a little quiet can do, right?

Posted 1 year ago

“Great product. Arrived a bit dirty.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Lynett, Thanks for the review. We are sorry to hear that the product acquired some dirt during delivery. We do everything we can to prevent this from happening. Along with the cleaning kit and care guide included, we are happy to be are happy to serve as an going resource for information regarding cleaning, maintenance, and storing best practices. Thanks again for the feedback.

Posted 1 year ago

“I am pleased to join the chorus of great satisfaction in our Indows! And to echo the oft-repeated claim that the noise reduction benefits were profound and pleasing! Comfort has improved, and while we are still in shoulder months between heating and cooling, I feel we actually delayed turning on our energy-eating air conditioning because our Indows have helped us maintain comfort later than would have been the case. Finally, I will note how perfect the Indows solution is for our home located in a historic district of town. Our Landmark District code prevents window replacement until our historic, single-pane windows are "beyond repair." Our windows allow us to maintain aesthetic charm without sacrificing comfort and insulation performance. The Indows installed easily and fit perfectly. I would note that the largest, measuring 70 in wide and 77 in tall seems to be at the far edge of how big I want a single-piece Indow to be--it was a little challenging to get it seated exactly where we wanted. But like the other 12 Indows we installed, it has sealed nicely. And sitting at my desk looking out of that big West-facing window is a joy and now, much more comfortable. That brings to mind one more big benefit--when your windows are more comfortable to sit near, you get to use more of your square footage in your home. No more having to avoid the hot or cold spots near windows!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Karl, Thanks for the review and thanks for your business. We are so happy to hear that the inserts are proving to be a great option for your historic home. We have a soft spot for such historic homes and are proud to play a part in retaining the charm of historic designs while modernizing the energy savings. Thanks also for bringing up the point about increasing the usable square footage of your home through these comfort-increasing measures. We had not really thought about it in that way, but it certainly makes sense. Once again, thanks for the feedback. We are so happy to hear things have worked out so well for you.

Posted 1 year ago

“Pretty happy with my inserts. I have a bedroom by a street corner, and it can get pretty noisy with traffic from the stop sign. After adding the inserts I don't hear anything from most cars now.”

Helpful Report

(Self-Measure) - Posted 1 year ago

So great to hear that we could provide some necessary quiet to your bedroom. Nothing better than a peaceful night sleep.

Posted 1 year ago

“Indow made consulting, measuring, ordering and installing very easy. In my case, I needed a way to keep condensation and mildew out of the bathroom skylight. For the product and services they provide, it was less expensive than I would have guessed. Kaya was my product specialist that I communicated with. He was great. He guided me through the process and answered my many questions, ensuring my skylight insert would fit. I am very pleased with the product and this company!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Joe, Thanks for taking the time to leave such a thoughtful review. We appreciate the kind and supportive words. It comes as no surprise to hear that Kaya has provided you with the excellent service that continues to be his, and our company's, hallmark. So glad to hear that we could provide a solution to your condensation/mildew issue.

Posted 1 year ago

“We are very happy. We bought the Indows for energy purposes and I'm sure they will show up over time. What has really surprised us--shocked us?--is how much quieter the house is. Although we live in a very rural area, the sound passing into the house from outside has been dramatic and immediate. That seems like an important distinction: noise reduction is immediate and energy savings are longer term. We live about 3000 miles from Portland, so we were very pleased by the safe arrival of our Indows. Whoever thought out their packing, deserves some sort of prize beyond our appreciation.”

Helpful Report

(Self-Measure) - Posted 1 year ago

Bruce, Thanks for taking the time to leave a review. We are confident that you will experience the energy savings you are looking for over the coming years. It is remarkable what a difference a little comfort (and quiet as you point out) can make in a home. Thanks also for mentioning the durable packaging design. We do everything we can to ensure you are receiving the product in the new condition that you wood expect. We may be 3000 miles away from you, but we aim to treat you like a caring neighbor would.

Posted 1 year ago

“Even better than expected/ hoped for!”

Helpful Report

(Self-Measure) - Posted 1 year ago

Dave, Thanks for the review. We are so happy that we have met/exceeded your expectations. Enkoy the quiet and comfort!

Posted 1 year ago

“Delivery went well, installation was easy, but The insert are still overmatched with train noise from across the street”

Helpful Report

(Self-Measure) - Posted 1 year ago

We are sorry to hear that you are not experiencing the sound reduction that you expected. All sound environments are unique and sometimes variables such as wall construction materials can necessitate further soundproofing methods to achieve the desired sound reduction. As always, we stand ready to ensure that you are maximizing the sound reduction properties of the inserts.

Posted 1 year ago

Indow is rated 4.5 based on 1,496 reviews