Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,506 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,506 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My second one! Over time I hope to get one or two more for my main bedroom. They work, ever since installing our first I no longer wake up from noisy neighbors!”

Helpful Report

(Self-Measure) - Posted 4 years ago

“I finally ordered some of these inserts and they are a game changer! I live in an older home and the draft protection I now experience is 100% better. They fit perfectly and are so easy to take in & out. My only wish is I could order 1 at a time as I have large windows and the cost to get more done is costly.”

Helpful Report

(Dealer) - Posted 4 years ago

“I've had my window inserts for about 8 months now and I decided to write a review. I can not recommend this company enough. I live ON the train tracks at a crossing where the train beeps the horn 4 times every single time one passes which occurs throughout the night. Before my window inserts I was waking up to each and every train that came by blaring the horn. Now I never wake up! They are super easy to install once you get the hang of pushing in the rubber sides. My roommate thought I was crazy for purchasing these since we just rent an apartment but, sleep is important and these really do reduce the noise at least 40%! I notice a huge difference when taking them out even with my window closed. The team is great, I worked with two separate people and they even stayed on the phone with us the whole time during the laser measurement process to make sure it was done correctly.”

Helpful Report

Posted 4 years ago

“I am still considering if I will get the additional windows. Really heavy and hard to put in, can barely do it. Hard to take out too. Not so easy as shown on the video.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, thank you for sharing this feedback with us. We are sorry to hear you are having trouble with installation of your inserts. Your Fit Specialist has been notified of this issue and will be connecting with you to discuss the fit and installation of your inserts.

Posted 4 years ago

“I made this purchase to keep out the cold and insert keeps bowing out of the window.”

Helpful Report

(Dealer) - Posted 4 years ago

“I ordered one Indow for a rectangular transom window. I live in an antique home in Northern New England and the original glass in the window is attractive but completely non-insulating. The absence of cold draft was immediately noticeable after installing the Indow (which was simple!) The Indow rep was communicative and helpful, and other than Covid making the wait a bit longer than usual, the whole process was easy and smooth. I highly recommend Indow!”

Helpful Report

(Self-Measure) - Posted 4 years ago

“I ordered the windows for noise control , I know they are not going to block 100% noise but I can hardly see the difference with them on or off.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“Reduced road noise about 50% from before. Road noise from commuters still wakes us up but better than before. Based on Indow video demonstration I was hoping for better noise reduction. Customer service was very good.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“Excellent experience working with your sales team. Product fit perfectly and installation was a snap.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“Easy to install, keeps our studio warm, and it’s great for keeping noise out so we can record our videos. So worth it!”

Helpful Report

(Self-Measure) - Posted 4 years ago

“We installed our new inserts today and are very pleased with how they look. We were able to purchase the new wood toned inserts. We love the look! Now we see how they do keeping the cold out of our house. The Worth Family”

Helpful Report

Posted 4 years ago

“Ordering experience and product quality is all very good. The price is just extremely steep given the materials that are used. I’ve since made my own from acrylic sourced locally and bulb gasket sources on-line for a fraction of the cost of Indows. For our purposes I believe they are performing just as well.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“Very good service and fit.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“I have found the windows to correct a condensation problem that was occurring on the windows of my 42nd floor condo. Being so high in a residential building I didn't think there was a solution to solving this problem. I am grateful to have found Indow through an Internet search.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“I came across IndowWindows on Instagram and thought it might finally be a solution to my 1950 single pane, grid glass window wall. I had to measure each of the 12 squares in the window wall since the window was made by hand. Each window was a tiny bit different so I didn't know how this would work out. I am so happy to report that the inserts work and look great! In fact they make the window look more beautiful. Before using the inserts you'd have to wear a scarf when you sat next to the window...now there's no cold breeze or draft. Also the product is very well made and they were packaged nicely. The individual labels will definitely make reinstalling them very easy.”

Helpful Report

Posted 4 years ago

“Everything was what was described, as we had hoped for. Very good quality workmanship and cleanliness. The accuracy in measurement made for a perfect fit and video’s in support of measurement and installation made for easy and very precise installation of the 17 windows we ordered. Completely satisfied customer experience. Thank you so much!”

Helpful Report

(Self-Measure) - Posted 4 years ago

“I reached out to Brian McCracken and set up an appointment to go over options.. He called at exactly the time requested and was so friendly and informative about the wonderful product that indowwindos Offers.. If all of your team members are like him I consider your company blessed and will recommend you for sure”

Helpful Report

Posted 4 years ago

“Bad customer service after purchase and size is not fitting properly. Very very tight and might break due to bending.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Jason. Thank you for this feedback. We apologize for any lapse in communication. Your representative is aware of this issue and has filed a claim on your behalf. Our Case Coordinator will review it and connect with you right after the New Year to discuss next steps to address this issue.

Posted 4 years ago

“They look great and seem to really function great as well!”

Indow 5 star review on 31st December 2020

Helpful Report

(Self-Measure) - Posted 4 years ago

“The noise reduction worked. The noise in my master bedroom is so much quieter. I would say about 50%-70% better quiter after install of the indows widows. It was worth it!!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Indow is rated 4.5 based on 1,506 reviews