Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,496 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,496 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still considering if I will get the additional windows. Really heavy and hard to put in, can barely do it. Hard to take out too. Not so easy as shown on the video.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, thank you for sharing this feedback with us. We are sorry to hear you are having trouble with installation of your inserts. Your Fit Specialist has been notified of this issue and will be connecting with you to discuss the fit and installation of your inserts.

Posted 3 years ago

“I made this purchase to keep out the cold and insert keeps bowing out of the window.”

Helpful Report

(Dealer) - Posted 3 years ago

“I ordered one Indow for a rectangular transom window. I live in an antique home in Northern New England and the original glass in the window is attractive but completely non-insulating. The absence of cold draft was immediately noticeable after installing the Indow (which was simple!) The Indow rep was communicative and helpful, and other than Covid making the wait a bit longer than usual, the whole process was easy and smooth. I highly recommend Indow!”

Helpful Report

(Self-Measure) - Posted 3 years ago

“I ordered the windows for noise control , I know they are not going to block 100% noise but I can hardly see the difference with them on or off.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“Reduced road noise about 50% from before. Road noise from commuters still wakes us up but better than before. Based on Indow video demonstration I was hoping for better noise reduction. Customer service was very good.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“Excellent experience working with your sales team. Product fit perfectly and installation was a snap.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“Easy to install, keeps our studio warm, and it’s great for keeping noise out so we can record our videos. So worth it!”

Helpful Report

(Self-Measure) - Posted 3 years ago

“We installed our new inserts today and are very pleased with how they look. We were able to purchase the new wood toned inserts. We love the look! Now we see how they do keeping the cold out of our house. The Worth Family”

Helpful Report

Posted 3 years ago

“Ordering experience and product quality is all very good. The price is just extremely steep given the materials that are used. I’ve since made my own from acrylic sourced locally and bulb gasket sources on-line for a fraction of the cost of Indows. For our purposes I believe they are performing just as well.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“Very good service and fit.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“I have found the windows to correct a condensation problem that was occurring on the windows of my 42nd floor condo. Being so high in a residential building I didn't think there was a solution to solving this problem. I am grateful to have found Indow through an Internet search.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“I came across IndowWindows on Instagram and thought it might finally be a solution to my 1950 single pane, grid glass window wall. I had to measure each of the 12 squares in the window wall since the window was made by hand. Each window was a tiny bit different so I didn't know how this would work out. I am so happy to report that the inserts work and look great! In fact they make the window look more beautiful. Before using the inserts you'd have to wear a scarf when you sat next to the window...now there's no cold breeze or draft. Also the product is very well made and they were packaged nicely. The individual labels will definitely make reinstalling them very easy.”

Helpful Report

Posted 3 years ago

“Everything was what was described, as we had hoped for. Very good quality workmanship and cleanliness. The accuracy in measurement made for a perfect fit and video’s in support of measurement and installation made for easy and very precise installation of the 17 windows we ordered. Completely satisfied customer experience. Thank you so much!”

Helpful Report

(Self-Measure) - Posted 3 years ago

“I reached out to Brian McCracken and set up an appointment to go over options.. He called at exactly the time requested and was so friendly and informative about the wonderful product that indowwindos Offers.. If all of your team members are like him I consider your company blessed and will recommend you for sure”

Helpful Report

Posted 3 years ago

“Bad customer service after purchase and size is not fitting properly. Very very tight and might break due to bending.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Jason. Thank you for this feedback. We apologize for any lapse in communication. Your representative is aware of this issue and has filed a claim on your behalf. Our Case Coordinator will review it and connect with you right after the New Year to discuss next steps to address this issue.

Posted 3 years ago

“They look great and seem to really function great as well!”

Indow 5 star review on 31st December 2020

Helpful Report

(Self-Measure) - Posted 3 years ago

“The noise reduction worked. The noise in my master bedroom is so much quieter. I would say about 50%-70% better quiter after install of the indows widows. It was worth it!!”

Helpful Report

(Self-Measure) - Posted 3 years ago

“Great product. If it’s customized it will take a long time but it will be done to quality. Limited customization options but they will work with you to try to make something that functions for your need. Measuring is a bit of a hassle and technicians are limited, however with a few attempts it can be done and the end product is sized precisely. Easy one person install. Was worried it may crack when bent but it turned out highly durable. (Commercial grade version). No audible draft after installed. Indow is more clear than my actual window! Free cleaner included with Indow that works really well. Great way to exhaust an AC unit in a modern home to avoid the ugly plastic exhaust window insert that comes with AC units. Easy to work with and great customer service. Everything comes on time and is organized well. Would recommend 100% if your timeline isn’t too tight.”

Indow 5 star review on 30th December 2020

Helpful Report

(Self-Measure) - Posted 3 years ago

“The Indow arrived very well packed. Also was very easy to install I did it by myself. It’s done a fantastic job of keeping the voices down. Not so much with the pool pump motor though. But I was told It might have trouble blocking all of the low frequency out. it might have trouble blocking all of the low frequency out. I am very happy with the product.”

Helpful Report

(Self-Measure) - Posted 3 years ago

“I really like the look of them, you barely see that they are in-front of your windows. The measurement process was hard. Installation was pretty easy. I bought them for noise reduction but i think they weren’t as big of a help as i hoped for. The road noise like cars zooming by and motorcycles etc is maybe 10-20% reduced but i still clearly can hear them. Especially the noise of cars with loud engines ( or bad exhausts) is clearly hearable. My whole bedroom is facing the road so the noise might be also coming through the walls- I can never know for sure. At the end overall it might help a little with the noise reduction but was not a permanent solution for me to try for other rooms in my house.”

Helpful Report

(Self-Measure) - Posted 3 years ago

Hi, Asena. Thank you for taking the time to share your honest feedback with us. We are happy to hear that you enjoy the sleek, subtle look of your Indow inserts. We are sorry that you are not observing a satisfactory reduction in noise. Our Fit Specialists are careful to take into consideration all factors that contribute to noise issues when determining compatibility. Unfortunately, we might sometimes not get the whole picture of a noise problem if we cannot be sure of the makeup of a home's walls and roof. Your Fit Specialist has been notified of your issue and will be connecting with you to discuss ways in which you might be able to optimize noise reduction with your inserts.

Posted 3 years ago

Indow is rated 4.5 based on 1,496 reviews