Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,516 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,516 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and excellent experience throughout the entire contact with Indowwindows. Everything was taken care of including a first rate job in packaging and shipping the windows.”

Indow 5 star review on 24th January 2023

Helpful Report

(Self-Measure) - Posted 2 years ago

Craig, Thanks for the review and for the pics. It is always great to see our inserts installed and in place within the home. I can almost sense the cozy feeling of inside warmth while gazing out at the wintry scene outside.

Posted 2 years ago

“The insert we bought hasn't made much of a difference at all. Very little change. Very disappointed that we spent that much money on this to not improve our situation.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Scott, Thanks for the feedback. We are sorry to hear that you are not experiencing the sound reduction you had anticipated. As proper fit is key to maximizing sound reduction, we are happy to troubleshoot any fit issues. We will reach out in hopes that with some fit adjustments, we can maximize the sound reduction. As every sound environment is unique, sometimes other soundproofing methods are required in conjunction with our inserts.

Posted 2 years ago

“Not much of a sound difference”

Helpful Report

(Self-Measure) - Posted 2 years ago

Rusty, We are sorry to hear that you are not experiencing the difference you were expecting. We are happy to troubleshoot and will reach out in hopes that with some fit adjustments, we can maximize the sound reduction. All sound environments are different, so sometimes other soundproofing methods are required in conjunction with our inserts to achieve the desired effect.

Posted 2 years ago

“Inserts fit perfectly and achieved the objective of eliminating the freeway noise in our master bedroom.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Samuel, Thanks so much for your review - it's a pleasure to hear that you achieved a perfect fit and that we've been able to bring you more peace of mind in your bedroom!

Posted 2 years ago

“Decibel reading prior to install of as 34.4 (World health organization advises to have decent sleep should be below 30) after install reading was 32.1 so a two decibel reduction. Fit was good install was easy.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Jesse, Thanks for the feedback. We are sorry to hear that you are not experiencing the sound reduction you had hoped for. We will reach out to you and ensure fit and placement is not affecting the performance. As all sound situations are unique, there are many variables that can contribute to sound entering a room. While our inserts have been proven independently to significantly reduce sound through the window openings, it is sometimes necessary to utilize other soundproofing measures in conjunction with our inserts to achieve the desired results. Variables such as wall and home construction materials and the proximity and nature of the sound can be at play and can transfer sounds through areas other than the windows. Low frequency sounds are especially hard to mitigate as they can be transferred through walls, etc. Once again, we are happy to help you maximize the performance of your inserts and will reach out accordingly. It is our hope that through some troubleshooting, we can improve the sound reduction.

Posted 2 years ago

“I live on the sixth floor of a condo complex surrounded by concrete buildings. I formerly could hear full conversations going on at ground level. Now I have minimal noise and what I do hear is muted and completely tolerable.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Paula, Thanks so much for the review - that's great news. We're happy we could help dampen the audible talking and reverberations within your complex. Enjoy the quiet!

Posted 2 years ago

“These things solved our condensation problems completely. We've had a handful of below-zero days and no condensation on any of the windows we bought Indows for. We'll have to take them out come spring and I'm not looking forward to that nor trying to store them safely until next winter. The one thing we didn't like was the delivery. We received emails telling us that the delivery truck would stop at the curb and we were responsible for moving them from the street to the house. I'm almost 80 and couldn't manage that with my wife so I asked my son to take a day off work. Well when the truck arrived the driver used a pallet jack and move the package to our garage without us even asking him to do it. That's bad! The package had some external damage but not the Indows.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Berry, Thank you so much for taking the time to give us a review. We are happy to hear that we're solving your condensation issues on the most frigid days. Please reach back out to our team at any time if you have questions about removal. We have noted your feedback regarding shipping/shipping damage and weunderstand all too well that lingering pandemic-related freight policies and communication have a great impact on our customers. While we are working hard to minimize this impact, your engagement here is greatly appreciated. We will continue to address any shipping service inconsistencies going forward. Our aim remains to provide a quality product and support it with efficient and thorough services. Thanks again.

Posted 2 years ago

“Pleasure to work with Indow, service was great. Window inserts really helped with my noise issue, living next to a busy highway. I would definitely recommend! Ty.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Elisabeth, Thanks so much for the review. Quiet is quite valuable, so we are happy to hear that you are satisfied with the inserts and the service you received.

Posted 2 years ago

“Easy to install and are invisible! Our rep was very professional and helpful”

Helpful Report

(Dealer) - Posted 2 years ago

Hey Jerry, That's what we're aiming for - a perfect fit and an aesthetic compliment to your existing windows! We're happy to hear your rep was easy to work with and thanks so much for your review.

Posted 2 years ago

“I live in an 1865 historic house. One leaked drastically. To make sure the house windows stayed original looking we bought 1 Indow. This worked so well, we bought two more for the front entry. This made a huge difference in the latest Artic blast. I'm now ordering two more. These are great: good-looking, easy to put in and very draft resistant.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi Linda, Thanks so much for the review. We are so glad our inserts have brought you the comfort and draft seal you were looking for in your home. Thanks also for mentioning the ease of install and appearance. Indows were designed in a 100-year old home and we love working with older historic homes like yours!

Posted 2 years ago

“We live in a newly renovated condo, but the windows in the unit were not replaced. The windows are from the 1980"s. We ordered the Indows for a room with North facing windows . . . very cold and drafty! The indows made a huge difference in the temperature in the room. They blocked out the cold and drafts! Before the room was almost not usable without blankets while sitting watching TV. NOW! it is great! Thanks”

Helpful Report

(Self-Measure) - Posted 2 years ago

Hi William, It's great to hear you've gotten the most out of your Indows and were able to make your home more livable! Thanks so much for the review and wishing you a cozy winter.

Posted 2 years ago

“I expected more noise reduction from the insert. It isn’t sound proof.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Francesca, Thanks for the feedback. We are sorry to hear that you are not experiencing the sound reduction you had hoped for. We will reach out to you and ensure fit and placement is not affecting the performance. As all sound situations are unique, there are many variables that can contribute to sound entering a room. While our inserts have been proven independently to significantly reduce sound through the window openings, it is sometimes necessary to utilize other soundproofing measures in conjunction with our inserts to achieve the desired results. Variables such as wall and home construction materials and the proximity and nature of the sound can be at play and can transfer sounds through areas other than the windows. Low frequency sounds are especially hard to mitigate as they can be transferred through walls, etc. Once again, we are happy to help you maximize the performance of your inserts and will reach out accordingly. It is our hope that through some troubleshooting, we can improve the sound reduction.

Posted 2 years ago

“In short, I am very happy with the quality, function, look and the tremendous customer service I experienced with Indow! Highly recommend the product and company. Thank you!”

Indow 5 star review on 30th December 2022

Helpful Report

(Self-Measure) - Posted 2 years ago

Lisa, Thanks for the review and the photo. We are so happy that the inserts are working so well for you. It is also great to hear that our hard work and excellent service is being recognized.

Posted 2 years ago

“I bought these windows to stop hearing my neighbors dogs' constant barking. Unfortunately we can still hear the barking, but not as loud. The upside to these inserts is.... they do an awesome job of cutting out drafts. We have an old leaky house. These inserts made the drafts from the windows non existence. I do love the inserts. Especially for the winter time.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Mark, Thanks for the review. We are happy to hear that the inserts have reduced the noise from the barking dog and provided the draft reduction and increased energy savings that all our inserts provide. What a difference a little quiet and comfort can make, right?

Posted 2 years ago

“I was hoping it would block more noise ( especially gas powered leaf blowers ) but it does make a difference. It was easy to install and definitely a good value for the money. Sales and service did a very good job.”

Helpful Report

(Self-Measure) - Posted 2 years ago

George, Thanks for taking the time to leave a review. We are happy to hear that the inserts have helped reduce the outside noise. We take pride in our high level of service, so it great to have that be recognized as well. Thanks again for your business and the feedback.

Posted 2 years ago

“The acoustic indow product helps but didn’t didn’t reduce the outside noise as much as I had expected. Easy to install with two people. Delivery timing was lengthy but expected.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Michael, Thanks for the review. We are happy to hear that the inserts have helped with the sound. We are happy to help troubleshoot the fit of the inserts to ensure you are maximizing the sound reduction. Thank you for mentioning that an extra set of hands can be helpful for installation, especially on larger inserts. We appreciate the mention of the delivery timing. While the state of the shipping industry is improving, we are still seeing bottlenecks and delays due to staffing and other logistic issues. As always, we are doing what we can to help facilitate this process and minimize issues. Thanks again for your business and the feedback.

Posted 2 years ago

“Live next to busy highway. Noisy bedroom. After installation sound reduced by 80%. Love the system. East to install also.”

Helpful Report

(Self-Measure) - Posted 2 years ago

Regis, We are so glad to hear that the inserts have helped with the highway noise. It is amazing what a little quiet can do, right? Thanks for the review.

Posted 2 years ago

“So far, I have been very pleased with the windows. I got them for casement windows in a sunroom in a house that was built in 1915. The original storm windows are long gone, so for many years, it's just been a single pain window between us and cold Iowa winters. The windows went in reasonably easily and are doing the job of keeping out the cold air exceptionally well. Normally, at this time of year, these windows would frequently get lots of frost and condensation on the inside. So far, we haven't had any frost or condensation, which is a big deal for me. I will admit I was skeptical and nervous about investing so much in something I had never seen in use, but I'm glad I did.”

Indow 5 star review on 23rd December 2022

Helpful Report

(Self-Measure) - Posted 2 years ago

Virginia, Thanks for the review and thanks for the pictures. We have a soft spot in our hearts for older homes. We are so glad to her that the inserts are helping with the energy saving and condensation issues in your home. The pictures do a good job of showing how unobtrusive the inserts are to look of windows in the room. Thanks again for the feedback.

Posted 2 years ago

“Got the window for sound reduction. Didn't make much of a difference. For acoustic purposes, they need higher quality material or maybe not adverstise this for acoustic purposes.”

Helpful Report

(Self-Measure) - Posted 2 years ago

We are sorry to hear that you are not experiencing the sound reduction you had hoped for. Although our acoustic inserts have been shown through independent tests to be effective, due to the many variables in sound environments, sometimes additional soundproofing methods must be used in conjunction with our inserts to achieve the desired results. We appreciate your feedback and will continue to be available to assist with troubleshooting fit issues, etc. to ensure you ae getting the best performance out of your inserts.

Posted 2 years ago

“Exactly what we wwee looking for! Snug fit and good noise reduction!”

Helpful Report

(Self-Measure) - Posted 2 years ago

Colin, So great to hear. It is indeed amazing what a difference these inserts can make to one's quality of life. Thanks for the review.

Posted 2 years ago

Indow is rated 4.5 based on 1,516 reviews