Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,261 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

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Metrics

4.3

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After agreeing a price I was told a week later that the premium was going up by 160 as apparently I did not disclose I previously had 3 points on my licence which are now not on there so my licence is clean Extortionate”

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Posted 8 years ago

Hello Tristram. Thank you for your feedback. All feedback is important to us. I have asked our complaints team to look into your comments and contact you direct. Regards Samantha Insure Your Motor.

Posted 8 years ago

“Online quote was increased over £200 when contacted by phone, staff not very helpful and still waiting for a refund of deposit, and got charged £25 for a policy lasting a few minutes no not happy with service at all.”

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Posted 8 years ago

Hello David. It's Samantha here from Insure Your Motor. Thank you for your feedback I have asked our complaints team to look into your comments and contact you directly.

Posted 8 years ago

“Very bad customer service. I've spent all afternoon in the phone being sent backwards and forwards regarding my Windscreen cover. 5 weeks ago when I phoned to report a crack in my windscreen the adviser said I do not have windscreen protection. I requested the initial sales call to be monitored as I was sure the sales adviser at the time said it was included. They never got back to me. I phoned today and was told that I do have windscreen cover and they have no record of my previous call. They put me through to a company that only repairs windscreens in NI. I called back and was put through to the company who said the same. I called again and was put on hold so long that my phone battery died. I called Nationwide Windscreens directly who raised the claim regardless. Thank goodness Nationwide Windscreens have access to Insure Your Motor's database and they were very simply able to answer all the questions that Insure Your Motor couldnt; How much my excess is, if I have cover etc etc. Useless company.”

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Posted 8 years ago

Hello Thank you for your feedback it's important to us. I have asked one of our managers to look into your comments and contact you direct. Regards Samantha Insure Your Motor.

Posted 8 years ago

“Am happy to”

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Posted 8 years ago

“Aggressive....script reading salesmen. Threatening to cancel my policy after 7 days if a copy of driving licence wasn't there. No idea re customer valuation.”

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Posted 8 years ago

Hello Graham. Thank you for your feedback. We take all feedback seriously. I have asked our complaints team to look into your comments and contact you with their findings direct. Regards Samantha Insure Your Motor.

Posted 8 years ago

“The initial quotation was 2077 £ but after doing it over telephone, the final payment raised to almost 2540 £ .”

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Posted 8 years ago

Hello Iulius. It's Samantha here from Insure Your Motor. Thank you for your feedback it is important to us. We ask our customers to telephone us to allow us to validate their information to ensure we offer all our customers the best product with the best insurer and price. The premium can sometimes change between the quote and purchase stage, but this usually only happens when risk or personal details are found to be different during the validation process and our agents are trained to fully explain any differences to the customer before they purchase.

Posted 8 years ago

“Very helpful Made me feel confident”

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Posted 8 years ago

“courteous”

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Posted 8 years ago

“QUICK AND CHEAP”

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Posted 8 years ago

“HORRID EXPIRIENCE.”

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Posted 8 years ago

Hello Monika. Thank you for your feedback, It is important to us. I have asked our complaints team to look into your comments and contact you direct. Regards Samantha Insure Your Motor.

Posted 8 years ago

“Customer service was excellent everything was done the way it was said ontime my next car will be coming back to you THANKS”

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Posted 8 years ago

“Quality of service and objective”

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Posted 8 years ago

“Quality of service and objective”

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Posted 8 years ago

“Was not complicated, information easy to understand and mostly affordable.”

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Posted 8 years ago

“i find the insurance ok”

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Posted 8 years ago

“Excellent service. Thanks guys”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“My experien?e veri good”

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Posted 8 years ago

“I'm happy I'm insured the first day my car was impounded by the police" but partly my own fault for not having cover note with me at the time. With that I'm still happy to be insured many thanks Mr Anthony swain”

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Posted 8 years ago

“Very easy,”

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Posted 8 years ago

Insure Your Motor is rated 4.3 based on 2,261 reviews