Insure Your Motor Reviews

Name: Insure Your Motor
Rating: 4.31

4.3 Rating 2,261 Reviews

83 %

of reviewers recommend Insure Your Motor

Company Reviews

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Metrics

4.3

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful with information and very good service”

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Posted 8 years ago

“You and the process of getting the insurance was horrible. I made the payment one day and even tough I should have received an email with the details and the insurance certificate that did not happen until I made a call to you the second day. I was not even sure if I had an insurance or not. There were some details of the second driver that were not recorded properly even tough I specified it in that way. Then you could not get my correct email address and till today the finance company through which I am paying the monthly installments still does not have it. Then I was told that my policy hold cancellation fees of 50 pounds - but in the documents you have on the website it says 40 pounds. All in all - horrible - and I wasted hours on the phone with you. I am looking to cancel the policy before the 14 days and go on with the cheaper offer from the other quote on money supermarket that indeed held true to their initial quotation - not like you.”

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Posted 8 years ago

Hello Antonela, it is Jonathan from IYM. I'm really sorry to hear about your experience. I have asked my Complaints Team to investigate all of your concerns and we will be in touch with you very soon. I have checked our web site and our 'Terms and Conditions' document does clearly state that the cancellation fee during the 14 day cooling off period is £50. Many thanks for your feedback. Jonathan

Posted 8 years ago

“One of the best company to insure your car”

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Posted 8 years ago

“I ve just start insurance with you.On the moment i m happy.Thank you.”

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Posted 8 years ago

“its ok..but should be more good”

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Posted 8 years ago

“I'm very happy. Insurance good.”

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Posted 8 years ago

“I'm so happy with they service”

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Posted 8 years ago

“I am happy to choose your copamy”

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Posted 8 years ago

“excellent customer service, happy with the choice i made”

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Posted 8 years ago

“lm verry happy whan lm fine this company”

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Posted 8 years ago

“Very good company. Well done”

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Posted 8 years ago

“Very good servis thank you”

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Posted 8 years ago

“Is good but very expensive”

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Posted 8 years ago

“I would like if there was a service where you can make a payment before the date set to make the payment. even though my payment r through direct debit.if i make any sense lol”

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Posted 8 years ago

Hi Souba, Jonathan here from IYM. Thanks for your comments. If you need to make a separate payment, you can contact our customer service Team or Close Premium Finance directly but it will need to be 'whole instalment amounts'. Alternatively, we could arrange for your instalment collection date to be changed to another day of the month if that would work better for you. Please let us know how we can help you. Many thanks. Jonathan.

Posted 8 years ago

“Insure your motor is very reliable and quick with cheap insurance.”

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Posted 8 years ago

“Haw you took money online per month for car.......... Please tell that much money you've got 297 E now how my money atlo-month”

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Posted 8 years ago

“Thank you for your efforts!”

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Posted 8 years ago

“Great service, very competetive prices . Was very impressed with the sales team, who took me through the process In a very efficient and effective way... many thanks to kalem Henry!!”

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Posted 8 years ago

“Thanks insure your motor”

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Posted 8 years ago

“The only thing, I made a quote online and when I called them I had to do it again on phone. It's a bit annoying but OK.”

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Posted 8 years ago

Insure Your Motor is rated 4.3 based on 2,261 reviews