“Exceptional customer service. Needed something urgently and they were great at communicating from the ordering, making sure it was on its way and getting it to us on time.
The product we ordered was also really good, highly recommend Intents Outdoors.”
“Purchased for bike packing after looking at many other tents, but couldn't bring myself to spend so much on something I intend to use minimally. When I saw 4 of the Intent tents lined up at a Bike Packing meet and talked with the users it seemed like the obvious choice. Was surprised at the quality of it, even seam sealed. The footprint is worth getting and provides a good vestibule area for gear. Seems OK in wind, but wouldn't like to do multiple nights of rain. Challenging to get good tension on the fly. Pleased with it, good value for the money.”
“My wife had done a serious amount or research & decided on a tent from Intents. A late call pre Christmas to check stock & i ordered the specified model. The communication & service was the simply the best. The tent arrived with a day to spare & this kade me look great on Christmas day. Awesome team at Intents, i cannot recommend their product or service enough. Thank you.”
“I rang for advice, then ordered a shelter online. When the estimated delivery date came and went I (Xmas courier problems) I contacted them. Nothing was a problem. They made two checks with the courier and then came back to make sure I received it.
Top level customer care. Thank you.”
“Purchased vehicle awning for daughter in Queenstown. Excellent comms and incredibly fast delivery from Auckland at this time of year. Awning delivered to their home before a parcel ordered the day before, in Auckland, arrived in Auckland! Super helpful and ‘on to it’ people. Thanks so much for everything and an excellent product.”
“Really pleased with the tent after using it for 3 nights. It kept us dry in reasonably heavy rain. The tent was delightfully roomy and the 2 doors and storage areas were very practical.”
“These guys rock, their prices are excellent and they go the extra mile in customer service. If they have the product I need I don't bother checking anywhere else!”
“I was so impressed by the quality of service I received, when on a mission to find the perfect tent. The whole process from emailing about possible options, to receiving the tent within a few days was fantastic. A very respectful, knowledgeable, efficient, and professional team.”