Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,138 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,138 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th November 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“livefood dispatched separately from other items (in a rather posh looking box for livefood, i might add). Non-livefood items were fine. Waxworms were good. Small locusts arrived fine if in a bit of a sluggish condition - unfortunately despite adding fresh titbits they didn't seem to last long. Might not have been anyone's fault in particular. Quick dispatch.”

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Posted 1 year ago

“Best price I could find and delivered promptly. Will definitely use again.”

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Posted 1 year ago

“Easy to order and very quick delivery”

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Posted 1 year ago

“Great supplier, excellent customer service and communication. Highly recommended!”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“Needed some fuses for the Habistat and delivered promptly”

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Posted 1 year ago

“Wry fast delivery”

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Posted 1 year ago

“Why would anyone send a basking lamp, via post without using protective packaging and having fragile item written on the packaging. Lamp delivered smashed in pieces, not surprising really! After over a week of emailing (also an item was not delivered, apparently consignment had been split by DPD) and having to send a package back with a smashed bulb in, I was asked if I would like the missing item resending, which I confirmed I did, for the very next day confirmation of a refund for the missing item and the smashed bulb. Unfortunately I will not be using internet reptiles again (this was my first time I used them) as anyone who thinks it’s acceptable to send a fragile item without any protective protection and having to email for a week with concerns and chasing up, which could be solved in a 5 minute phone call isn’t worth the hassle.”

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Posted 1 year ago

“Exactly what I wanted. No messing around. Considerably cheaper than going to a shop and buying the items there and that includes taxes and delivery! Most definitely get my substrates again here and even maybe another setup for another snake but don’t know yet which species”

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Posted 1 year ago

“Superb experience with Internet Reptile. The items landed swiftly, exactly as described, and the prices were impressively competitive. Highly recommend for reliable and efficient service.”

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Posted 1 year ago

“I always get great quality and service from Internet Reptile. Orders are generally shipped very quickly and you get value for money with live food orders (which keeps my bearded dragons happy)!”

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Posted 1 year ago

“Very good products, good price on the items that I compared and very quick delivery. The only reason I have marked as 4 stars not 5 is there was a mistake on my end when ordering and wanted to remove an item before shipped which they wouldn't do. It was absolutely fine returning and promptly refunded me but could have saved return postage cost by removing off order before dispatched. Otherwise great and will happily use again based on price and products.”

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Posted 1 year ago

“Ordered XL locusts. Very good condition, no complaints. Great service 🙂”

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Posted 1 year ago

“Good price and quick response and delivery thanks 😊 👍”

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Posted 1 year ago

“Very helpful staff we went to buy a snake and had a fantastic experience We were so happy that the staff took time to explain everything we need to know”

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Posted 1 year ago

“Once again, the team at Internet Reptile have not let me down! Order 2 new T5 strip lights on Friday and they were delivered Monday. Team Internet Reptile, take a bow 🙇‍♀️ 👏”

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Posted 1 year ago

“I was recommended this site by a pet shop who did not have the correct lamp for my tortoise vivarium. It was easy to navigate, great prices and excellent service all round, quick delivery too.”

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Posted 1 year ago

“Fantastic service always, really friendly helpful team and excellent products. We always get superb knowledgeable advice on any queries we have had regarding our own animals. We only go to internet reptile now for any products or advice we need.”

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Posted 1 year ago

“Rang and asked a couple of questions as l wasn't sure on the details of what l wanted, and helpful replies given. I ordered the item and went for standard delivery it was with me in 2.5 days. Who needs express delivery. Will be using them again, couldnt fault the service.”

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Posted 1 year ago

“Lovely modern vivarium and accessories. Arrived on time”

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Posted 1 year ago

Internet Reptile is rated 4.8 based on 12,138 reviews