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Interparcel Reviews

4.5 Rating 9,913 Reviews
54 %
of reviewers recommend Interparcel
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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Mike
Verified Buyer
“There was a slight hiccup with tracking details with the hermes service, and Louise Evison was extremely helpful in getting me the correct tracking information. thanks !”
Helpful Report
Posted 8 years ago
Kim Field
Verified Buyer
“Very helpful staff when I phoned and made the booking. The driver was very polite when he came and pick up the parcel. A very good service.”
Helpful Report
Posted 8 years ago
Daniel
Verified Buyer
“I spoke so Sabrina who amended my order effectively and efficiently! A*”
Helpful Report
Posted 8 years ago
Maria
Verified Buyer
“I spoke with Charlie today and he was great, lovely service, answered my question fast and professionally!”
Helpful Report
Posted 8 years ago
Herb Tandree
Verified Buyer
“Always efficient and helpful, Herb Tandree Philosophy Books”
Helpful Report
Posted 8 years ago
Karen
Verified Buyer
“Great service, item was quickly collected and shipped very quickly to our desired location with no issues at all. Got an e-mail to confirm the delivery too. Prices are good value compared to royal mail. A very helpful employee Charlie Stocker dealt with my enquirey about opening an account and his customer service was great. Thank you! Will be using the service again.”
Helpful Report
Posted 8 years ago
Marcuis Chant
Verified Buyer
“Sabrina was really helpful in sorting out my problem, she dealt with it very quickly and efficiently. 5 Stars from me”
Helpful Report
Posted 8 years ago
Matt
Verified Buyer
“Used the online help to rearrange a pickup, Sabrina sorted it out and the package has just been collected.”
Helpful Report
Posted 8 years ago
Robert Moyce
Verified Buyer
“Rachael was very helpful and efficient. Highly recommend”
Helpful Report
Posted 8 years ago
Teddy
Verified Reviewer
“excellent rates on large parcels, UK customer service centre and no long wait to get through to talk to one of the friendly service agents. very happy with service and highly recommend”
Helpful Report
Posted 8 years ago
Esther
Verified Reviewer
“Nicole Rowland was very helpful.”
Helpful Report
Posted 8 years ago
RAFAL
Verified Buyer
“Very friendly,but only one things..courier pick up my parcels like last one..sometime must spend almost hole day for waiting...sometime is very hard for me. another ,its not at the moment very good service thank you”
Helpful Report
Posted 8 years ago
Keith Rose
Verified Buyer
“Support staff are on the ball and willing to sort out any issues to a satisfactory conclusion.”
Helpful Report
Posted 8 years ago
WENDY FLOWERS
Verified Buyer
“THIS IS A VERY PROFESSIONAL, PROMPT SERVICE! MY PARCELS ARE USUALLY DELIVERED IN LESS THAN 24 HOURS FROM THE PARCEL BEING BOOKED AND PICKED UP. IT IS A TOTALLY AMAZING SERVICE! THE WEBSITE IS SO EASY TO USE AND THE PRICES ARE VERY COMPETITIVE. THE COURIERS I USE THE MOST ARE TNT AND UPS AND I CAN HIGHLY RECOMMEND THEM AS THERE SERVICE IS SECOND TO NONE! IF YOU NEED TO RING INTERPARCEL RE ANY QUERY YOU GET THROUGH VERY QUICKLY AND YOU ARE NOT WAITING AT THE END OF A PHONE FOR AGES. I HAD TO RING AS I WASN'T SURE ABOUT A PALLET SIZE AND THE CUSTOMER SERVICE OFFICER WAS EXCELLENT, SO FRIENDLY AND KNOWLEDGABLE AND HELPFUL. I GOT MY ANSWER STRAIGHT AWAY. CREDIT WHERE CREDIT DUE INTERPARCEL HAVE NAILED THE COURIER BUSINESS! THANK YOU FOR YOUR ONGOING EXCEPTIONAL SERVICE! WE WILL BE BACK!”
Helpful Report
Posted 8 years ago
Hi Wendy, Thank you for review, we really appreciate the positive feedback and look forward to being able to send more parcels and packages for you in the future. Make sure you follow us on Twitter @interparcel and Facebook/interparcel for all of the latest updates, news and more! Thanks, from the team at Interparcel.com
Posted 8 years ago
Rob King
Verified Buyer
“ive had a few hiccups with parcels and they have been sorted immediately without any further problems, couldnt be better !!”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“brilliant sabrina was very helpful”
Helpful Report
Posted 8 years ago
Namakau Maambo
Verified Buyer
“Thank you so much for helping me out. I took it for granted that my parcel was delivered until l received an email from Customer Service - Annelese McBride that they driver from UPS was having difficulties to deliver the parcel. I started panicing but thank God Annelese worked with me through emails until the parcel was delivered. I will definitely use interparcel and recommend to family and friends. Thank you Interparcel.”
Helpful Report
Posted 8 years ago
Steven Nicol
Verified Buyer
“Very happy with service on the phone, spoke to Nicole Rowland who was very helpful.”
Helpful Report
Posted 8 years ago
Maddy
Verified Buyer
“Sabrina was very helpful and prompt”
Helpful Report
Posted 8 years ago
Peter
Verified Buyer
“I had a problem with a parcel which hadn't reached its destination, I started contacting interparcel by live chat yesterday and was promised a reply which I unfortunately didn't receive, however after contact again today a very helpful representative, Charlie Stocker answered my Questions quickly , thankyou.”
Helpful Report
Posted 8 years ago
Interparcel is rated 4.5 based on 9,913 reviews
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