Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,913 Reviews

54 %

of reviewers recommend Interparcel

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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Gail Makepeace

Interparcel 5 star review on 9th September 2021

Jeff Sanderson

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

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“Efficient.”

Helpful Report

Posted 7 years ago

“Alls good until you need to make a claim .. more like customer argument service .. than actually doing anything positive”

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Posted 7 years ago

Hi Siobhan, Thank you for taking the time to write a review. I have been back through your orders in the last three months and cannot find that any claims have been processed on your behalf. I would recommend that you contact us again regarding your claim so that we can look into this further for you.

Posted 7 years ago

“Good service, very efficient and well priced.”

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Posted 7 years ago

“I was kept informed on progress, delivery was on time & the item was undamaged”

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Posted 7 years ago

“Excellent service. Many thanks.”

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Posted 7 years ago

“speedy delivery of my packages”

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Posted 7 years ago

“I am delighted with the service provided by Interparcel.”

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Posted 7 years ago

“AVOID AVOID AVOID Did not get the service that I paid for, customer service offered no help at all and would not compensate me fairly or resolve my problems. My advice would be go to the carrier directly as at least they can help you if something goes wrong.”

Helpful Report

Posted 7 years ago

Hi Michael, Thank you for taking the time to write a review. I am sorry to hear that you are unhappy with the service that you have received, unfortunately the service selected is one of the standard drop off services where no money back guarantee applies. The driver will try his best to collect the item the same day that the parcel is dropped off, however this will depend on the time that the parcel is dropped off to the access point by the customer. If the driver has already been, the item will be collected on the next working day. The parcel has been collected today and further scans will follow shortly.

Posted 7 years ago

“Easy system, best value options displayed from collection to drop off, whatever suits you for your parcel. Quick delivery and happy customers.”

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Posted 7 years ago

“Good service and a great price.”

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Posted 7 years ago

“It saved me from going and queuing at the post office. It is a very convenient service and a little cheaper than royal mail. It also gave me the option of collecting a parcel and then getting it delivered to my doorstep. It's an invaluable service with lots of options. Myhermes, however needs improving but I know that is nothing to do with you. Thanks.”

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Posted 7 years ago

“Mary Evans ...........is a 5 Star Customer Service Advisor So simple...she located all my details when I thought I had lost everything! Then I located my shipment and now all is well. She did it really quickly - so thanks Mary Tim Cobley”

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Posted 7 years ago

“Efficient and easy to use”

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Posted 7 years ago

“Easy booking, reasonably priced, delivered on time.”

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Posted 7 years ago

“very good service, the best.”

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Posted 7 years ago

“you took almost 28 days to deliver a parcel telling me every time i rang it would be del the next day you finally told me the parcel had been lost no contact as to getting my money back very disappointed as i use you quite a lot”

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Posted 7 years ago

Good Morning Colin, I am very sorry about this. We can only give the customer the information that the carrier provides us with, unfortunately this can sometimes be a bit vague. If this item is located we will of course let you know.

Posted 7 years ago

“Wow..what a horrid company to deal with. Dont touch as you will be sorry if you do !!”

Helpful Report

Posted 7 years ago

Good Morning. Sorry to hear that you have had an issue with our service. I cannot locate a booking that you have made with your e-mail address. Please can you contact us with your order number so that we can look into the issue for you.

Posted 7 years ago

“INTERPARCEL CHEATED ME YOU PAY FOR A BASIC SERVICE AND IN REALITY YOU ARE TOTALLY IN THE HANDS OF THE COURIER AS THEY CAN DO WHAT THEY LIKE WITH YOU PARCEL WITHOUT ANY COMPENSATION FOR THE CUSTOMER AND THEY ACT AS IF IT IS THE CASE. WORSE STIL AFTER YOU ARE LEFT OUT OF POCKET , INTER PARCEL DENY ALL RESPONSIBILITY AND BLAME YOU FOR BOOKING THAT SERVICE. TERRIBLE COMPANY..AVOID AT ALL COSTS”

Helpful Report

Posted 7 years ago

I am sorry of you have had a problem with your order. I cannot find an order with your email address. Please can you contact us with your order number so that we can look into this further for you.

Posted 7 years ago

“Goods arrived on time on day when they said they would deliver.”

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Posted 7 years ago

“I have used Interparcel for many years because it is a great services for all types of parcel offering a wide choice of services. It is just so easy to use and choose the most cost efficient service. I particularly like the drop shops that carriers now use to save staying at home waiting for a delivery or collection.”

Helpful Report

Posted 7 years ago

Interparcel is rated 4.5 based on 9,913 reviews